Find a TenderAwardedContract award notice
Published 23 Apr 2025, 17:12 BST

Official UK procurement notice

Security Services · UK public procurement notice

Official notice

Authority: Tyne and Wear Passenger Transport Executive T/A Nexus (Public body)

ServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Published estimate£13,600,000≈ £4.5m / year · £16,320,000 inc. VAT7.9% above published estimate
Submissions closed 27 May 2025awarded 12 Nov 2025
Award (standstill) to STM Group (UK) Limited
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2030 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Contract award for the provision of manned guarding at multiple sites and roving security patrols across the Tyne and Wear light rail Metro System as well as to deter, detect, and respond effectively to threats affecting the safety and security of Nexus and its customers.

  • How the procedure runs: Single Stage process where Potential Suppliers require to satisfy minimum criteria (such stated in the procurement documents). Only Tender Responses that satisfy minimum criteria will have their tender evaluated. Procurement documents are available free of charge at www.open-uk.org

CPV: Security services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£13,600,000
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2030 with extensionsValue: £13,600,000 exc. VAT · £16,320,000 inc. VAT
Delivery: North EastEligibility: SME eligible
Extensions: The term of this Contract is for an initial period of 3 years, Nexus shall have the discretionary option of extending the term for a further period of 12 months on 2 occasions, the total maximum permissible term is 5 years.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the procurement documentation

  • Technical & professional ability

    As set out in the procurement documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Quality Submission: 40%
  • Commercial Submission: 60%
Published award criteria (2)
  • Commercial Submission: Cost of services (Please Refer to procurement documentation)
  • Quality Submission: Quality questions (Please refer to procurement documentation)
Conditions of participation2
  • Economic & financial standing

    As set out in the procurement documentation

  • Technical & professional ability

    As set out in the procurement documentation

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Apr 2025, 17:12 BST
Last source update
12 Nov 2025, 17:41 GMT
Award evaluation window
Submission end – 8 Jul 2025
Authority reference
NEX25/08
FTS notice number
2025/S 000-016636
Latest notice
Contract award notice (UK6)
Classification (CPV)
Security services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-05069a Find a Tender
Contract terms summary

Please refer to procurement documentation

How it runs

Single Stage process where Potential Suppliers require to satisfy minimum criteria (such stated in the procurement documents). Only Tender Responses that satisfy minimum criteria will have their tender evaluated.

Procurement documents are available free of charge at www.open-uk.org ↗

Review and risk notes
Risks

See tender documentation

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
27 May 2025, 10:00 BST
Clarification deadline
17 May 2025, 10:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please see opportunity in open

www.open-uk.org ↗

Timeline

23 Apr 2025 → 21 Nov 2025 · 8 dates
  1. Tender notice published
    23 Apr 2025, 17:12 BST
  2. Clarification questions by
    17 May 2025, 10:00 BST
  3. Submission deadline
    27 May 2025, 10:00 BST
  4. Award decision expected by
    8 Jul 2025, 23:59 BST
  5. Contract starts
    1 Sept 2025, 00:00 BST
  6. Assessment summaries sent345 days ago
    12 Nov 2025
  7. Latest notice published344 days ago
    12 Nov 2025, 17:41 GMT
  8. Standstill ends335 days ago
    21 Nov 2025, 23:59 GMT

Notice history

5 events · 3 releases on Find a Tender · since 23 Apr 2025
  1. Tender notice published
    23 Apr 2025, 17:12 BST
    UK4
  2. Tender notice published
    24 Apr 2025, 11:22 BST
    UK4
  3. Contract award notice published
    12 Nov 2025, 17:41 GMT
    UK6
  4. Status changed to complete
    12 Nov 2025, 17:41 GMT
  5. Contract signature expected
    29 Nov 2025, 23:59 GMT
    scheduled
Published amendments (1)

Amendment to Enquiry deadline (Tenderer clarification requests) As stated in ITT document page 9, should now read as follows: Deadline for Tenderers to ask for clarifications - 17 May 2025 10:00

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £14,671,0001 award exc. VAT
Bids received 41 from SMEs
Named bidders 4published on the award notice
Awarded toValueDateStatus
STM Group (UK) Limited1 Dec 2025 – 30 Nov 2028 · up to 30 Nov 2030Extensions: The term of this contract is for an initial period of 3 years, Nexus have the discretionary option of extending the term for a further period of 12 months on 2 occasions, the total maximum permissible term is 5 years.£14,671,00012 Nov 2025standstill to 21 Nov 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 9 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Tyne and Wear Passenger Transport Executive T/A Nexus

Contracting authorityPublic undertaking GB-PPON: PNTB-4383-VMJH The Spark, Newcastle Helix, St James Boulevard, Newcastle upon Tyne, North East, NE4 5DEContact email

Bidders & participating suppliers

4 commercial parties on the notice · 1 awarded
  • AMULET (CHURCHILL SECURITY SOLUTIONS) LIMITEDBidder / tendererGB-COH: 07317266GB-PPON: PZLZ-2888-QWVN First Floor, Cedar House, Parkland Square, 750a Capability Green, Luton, East of England, LU1 3LU
  • CARLISLE SECURITY SERVICES LIMITEDBidder / tendererGB-COH: 02654100GB-PPON: PPRV-2663-QCMW First Floor, 251 The Boulevard, Luton, East of England, LU1 3LU
  • STM GROUP (UK) LIMITEDAwarded supplierGB-COH: 05466873GB-PPON: PNQL-2312-MXVW Solar House 1st Floor, London, London, E15 4LJContact email
  • T3 SECURITY LIMITEDBidder / tendererGB-COH: 08180139GB-PPON: PWMH-7458-DTWJ 6 Brenkley Way Blezard Business Park, Newcastle Upon Tyne, North East, NE13 6DS

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Technical specifications tenderTechnical specificationsAs per procurement documentation
  • Bidding documents and specifications tenderBidding documents and specificationsPotential Suppliers must be a registered user on the North East Procurement Organisation procurement portal - 'Open' - to secure free access to procurement documents. Please access at www.open-uk.org

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender