Official UK procurement notice
School Catering Services for Heston Community School, Hounslow
Authority: HESTON COMMUNITY ACADEMY TRUST (Public body)·On behalf of: PANACHE CREATIVE LIMITED
What is being bought
Published requirement descriptionThis procurement was for a new catering contractor from September 2026 to end of August 2032 (6-year contract). The successful supplier to provide a healthy, high quality and value for money catering service to all school pupils, staff and hospitality as required.
There are currently 1,400 students at the school, including 400 sixth form students, who have their own outlet. There are approximately 150 staff.
- How the procedure runs: The procurement process follows a two stage 'Competitive Flexible' approach, beginning with a Procurement Specific Questionnaire (PSQ) stage followed by an Invitation to Tender (ITT) stage after shortlisting. This process is managed under the Light Touch Regime, and the Trust reserves the right to refine the award criteria throughout.
CPV: School catering services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£1,917,366
- Condition of participationshortlisting
Scoring criteria listed in PSQ document.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality/Technical: 70%
- Price: 30%
Published award criteria (2)
- Price
- Quality/Technical
- Condition of participationshortlisting
Scoring criteria listed in PSQ document.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 20 Oct 2025, 14:48 BST
- Last source update
- 21 Sept 2026, 09:54 BST
- Award evaluation window
- Submission end – 30 Jan 2026
- FTS notice number
2025/S 000-066768- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05cfe8Find a Tender- Contract terms summary
Payment Terms must comply with UK Government requirements.
- How it runs
The procurement process follows a two stage 'Competitive Flexible' approach, beginning with a Procurement Specific Questionnaire (PSQ) stage followed by an Invitation to Tender (ITT) stage after shortlisting. This process is managed under the Light Touch Regime, and the Trust reserves the right to refine the award criteria throughout.
- Risks
Contract performance is managed via KPIs and these can be negotiated further post award.
How it was run
Official notice- Requests to participate (first stage)
- 14 Nov 2025, 12:00 GMT
- Submission deadline
- 14 Nov 2025, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Submission instructions are included in the PSQ; all completed PSQ submissions are to be sent to [email protected] by the deadline stipulated.
Timeline
20 Oct 2025 → 21 Sept 2026 · 6 dates- Tender notice published366 days ago20 Oct 2025, 14:48 BST
- Submission deadline341 days ago14 Nov 2025, 12:00 GMT
- Award decision expected by264 days ago30 Jan 2026, 23:59 GMT
- Assessment summaries sent177 days ago28 Apr 2026, 00:00 BST
- Contract starts51 days ago1 Sept 2026, 00:00 BST
- Latest notice published30 days ago21 Sept 2026, 09:54 BST
Notice history
5 events · 3 releases on Find a Tender · since 20 Oct 2025- Tender notice published20 Oct 2025, 14:48 BSTUK4
- Contract award notice published28 Apr 2026, 16:21 BSTUK6
- Status changed to complete28 Apr 2026, 16:21 BST
- Contract signature expected30 Jun 2026, 23:59 BSTscheduled
- Contract details notice published21 Sept 2026, 09:54 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Innovate Services1 Sept 2026 – 31 Aug 2032 | £2,000,000 | 28 Apr 2026 | Awarded |
Contracts
Contract 1 · Innovate Services
- Signed
- 31 Aug 2026
- Value
- £1,917,366
- Period
- 1 Sept 2026 – 31 Aug 2032
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 0 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- PANACHE CREATIVE LIMITEDProcess contact pointProcuring entityPanache Consultancy, catering services consultants, are assisting Heston Community School with the facilitation of this tender exercise, as a supporting role only.
Bidders & participating suppliers
1 commercial party on the notice- INNOVATE SERVICES LIMITEDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Interested parties are to complete a Procurement Specific Questionnaire, which can be accessed via the dropbox link provided. If you have any queries, please contact [email protected]
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender