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Published 2 Apr 2024, 15:57 BST

Official UK procurement notice

SC23191 Coroner Removals and Transfer Service

Official notice

Authority: Kent County Council (Local council)·Consortium: 2 public authorities

3 lotsServicesCompetitive procedure with negotiationMax 5 lots per supplier
Sectors: Community & Cultural Services (98) Delivery: UKSouth East (UKJ4)
Published estimate£4,000,000total for 3 lots · 1 value update
Submissions closed 26 Jul 2024awarded 29 Nov 2024
Awarded to HATS Group Ltd +2 more10 awards
Contract term 4 yrsends 31 Dec 2028 · extension options published · starts 1 Jan 2025

What is being bought3 lots · detail below

Published requirement description

Coroners are independent judicial officers, appointed by the local authority within the coroner area. Local authorities have a legal obligation to support the work of Coroner’s, to fund all the costs of the service and to provide the necessary resources to enable them to carry out their statutory obligations under the Coroners and Justice Act 2009. This includes the provision of appropriate contractual arrangements for the removal of the deceased. For the four Kent coroner areas of Mid Kent & Medway, North-West Kent, North-East Kent and Central & South-East Kent, KCC is the lead authority for the administrative areas of Kent and Medway.

There are two requirements for this service:

Lot 1: Coroner Removals Service

Lot 2: Coroner Transfers Service

CPV: Other community, social and personal services

Lots and requirements (3)Procurement structure

3 lots · 2 with a published value (£8,000,000 together) · win at most 5 of them
Lot #1Coroners Removals ServiceCancelledRenewal South East 4 yrsPublished value£4,000,000

The Coroners Removals Service (Lot 1) has been separated into 15 contract areas:

1 (A) - Sevenoaks A (above A25)

1 (B) - Sevenoaks B (below A25)

1 (C) - Dartford & Gravesham

1 (D) - Tunbridge Wells

1 (E) - Tonbridge and Malling

1 (F) - Medway

1 (G) - Maidstone

1 (H) - West Swale

1 (I) - East Swale

1 (J) - Ashford

1 (K) - Canterbury

1 (L) - Shepway

1 (M) - Thanet

1 (N) - Dover NEK

1 (O) - Dover CSEK

The Coroners Removals Service includes the provision of appropriate contractual arrangements for the removal of the deceased to a designated mortuary. The movement of the deceased to the mortuary constitutes a “Coroners Removal”.

Where an organisation is awarded a contract area, they are responsible for providing this service throughout the specified area. They must deliver this service 24/7, 365 days a year, and in accordance with the service requirements as detailed within the specification. Additional information: All tenderers had to achieve a "Pass" for their quality response to be evaluated on their price submission for each contract Lot. Price is not the only award criterion and all criteria are stated only in the procurement documents.

Contract period: 1 Jan 2025 – 31 Dec 2028 (4 yrs)
Delivery: South East
Extensions: The initial terms for this contract is 3 years with an optional extension period of up to 24 months. Contract extension will be subject to supplier performance etc throughout the initial term. Please refer to the tender documents (Terms and Conditions) for further information.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #2Coroners Transfers ServiceCancelledRenewal South East 4 yrsPublished value£4,000,000

The Coroners Transfers Service (Lot 2) has been separated into 2 contract areas:

2 (A) West Kent Transfers

2 (B) East Kent Transfers

In certain circumstances, it is necessary to transfer the deceased from a designated mortuary to another designated mortuary. These transfers can occur locally as a transfer between mortuaries within Kent and Medway but can occur outside of Kent.

Where an organisation is awarded a contract area, they are responsible for providing this service throughout the specified area. They must deliver this service 24/7, 365 days a year, and in accordance with the service requirements as detailed within the specification. Additional information: All tenderers had to achieve a "Pass" for their quality response to be evaluated on their price submission for each contract Lot. Price is not the only award criterion and all criteria are stated only in the procurement documents.

Contract period: 1 Jan 2025 – 31 Dec 2028 (4 yrs)
Delivery: South East
Extensions: The initial terms for this contract is 3 years with an optional extension period of up to 24 months. Contract extension will be subject to supplier performance etc throughout the initial term. Please refer to the tender documents (Terms and Conditions) for further information.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #3Proposed Coroners Removals Contract Lotting : 1: Sevenoaks A (above m25)  2 : Sevenoaks B (below m25)  3: Dartford & Gravesham  4: Tunbridge Wells 5: Tonbridge and Malling  6: Medway 7: Maidstone 8: West Swale  9: East Swale 10: Ashford  11: Canterbury  12: Shepway 13: Thanet 14: Dover NEK 15: Dover CSEK  Proposed Coroner Transfers Contract Lotting: 16: East Kent  17: West KentPlannedRenewal UKLot estimate not published
Delivery: UK
Extensions: The existing contract is due for renewal. It is due to expire on the 21st May 2024, however the Council can confirm that this date is subject to an extension (extension period to be confirmed at later date). This will allow an appropriate time line for service providers to participate in procurement exercise as required.
98000000 Other community, social and personal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: The Coroners Removals Service (Lot 1) has been separated into 15 contract areas: 1 (A) - Sevenoaks A (above A25) ,1 (B) - Sevenoaks B (below A25) , 1 (C) - Dartford & Gravesham , 1 (D) - Tunbridge Wells , 1 (E) - Tonbridge and Malling  , 1 (F) - Medway  ,1 (G) - Maidstone , 1 (H) - West Swale ,1 (I) - East Swale ,1 (J) - Ashford  ,1 (K) - Canterbury  ,1 (L) - Shepway, 1 (M) - Thanet , 1 (N) - Dover NEK , 1 (O) - Dover CSEK The Council anticipates that suppliers will be awarded up to 5 contract areas for Lot 1 (Coroners Removals Service). There is no limit to the number of areas an organisation can tender for. Further details on the proposed contract lotting can be found in the "SC23191 Information Document". The Coroners Transfer Service (Lot 2) has been separated into 2 separate contract areas.: 2 (A) West Kent, 2 (B) East Kent

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
2 Apr 2024, 15:57 BST
Last source update
7 Jan 2025, 15:42 GMT
Authority reference
DN716972
FTS notice number
2025/S 000-000386
Classification (CPV)
Other community, social and personal services
Delivery area
UKSouth East (UKJ4)
Official registry OCID
ocds-h6vhtk-044f05 Find a Tender

Publisher note: Important Information Regarding the Award Decision for the Removals Service: Award Decision - The Council restricted the number of lots a supplier could be awarded for the Coroners Removals Service to a maximum of 5 contract area, to build resilience into the service. The Council reserved the right to exceed this restriction to guarantee service coverage for this contract. In the tender documents, The Council stated that we "reserve the right to award a supplier more than 5 lots, should the service not be covered for all contract lots following the tendering process". The Council has exercised this right in the award of Lot 1 (L) Shepway. Important Information Regarding Contract Award Value for the Removals and Transfers Service: Award Value - The award value for each contract area has been calculated using indicative volumes for the Removals and Transfers service in 2023/2024. Each supplier submitted a fixed Fee per Removal Rate for the areas they were tendering for in the forthcoming contract. This fixed Fee per Removal Rate of the awarded supplier has been multiplied by the historic service volumes from April 2023 - April 2024 to calculate an indicative figure (a yearly cost) for each area. This figure has been multiplied by the total length of the contract, including all available extensions, to provide an indicative figure for the duration of the contract. This fee is subject to service volumes within the contract period (from January 1st 2025 - December 31st 2029), meaning the figures will vary from those that have been published by the Council.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
26 Jul 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert/Index ↗

Timeline

10 Jun 2024 → 7 Jan 2025 · 5 dates
  1. Next notice expected
    10 Jun 2024, 00:00 BST
  2. Submission deadline
    26 Jul 2024, 12:00 BST
  3. Invitations to tender expected
    12 Aug 2024, 00:00 BST
  4. Contract starts
    1 Jan 2025
  5. Notice published
    7 Jan 2025, 15:42 GMT

Notice history

8 events · 4 releases on Find a Tender · since 25 Jun 2024
  1. Published value published: £4,000,000
    25 Jun 2024, 16:42 BST
  2. Status changed to active
    25 Jun 2024, 16:42 BST
  3. Procurement method changed
    25 Jun 2024, 16:42 BST
  4. Deadline published: 26 Jul 2024, 12:00 BST
    25 Jun 2024, 16:42 BST
  5. Buyer details updated
    25 Jun 2024, 16:42 BST
  6. Buyer details updated
    26 Jun 2024, 13:03 BST
  7. Status changed to complete
    7 Jan 2025, 15:42 GMT
  8. Buyer details updated
    7 Jan 2025, 15:42 GMT
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextShort Description · II.1.4Coroners are independent judicial officers, appointed by the local authority within the coroner area. Local authorities have a legal obligation to support the work of Coroner’s, to fund all the costs of the service and to provide the necessary resources to enable them to carry out their statutory obligations under the Coroners and Justice Act 2009. This includes the provision of appropriate contra…Coroners are independent judicial officers, appointed by the local authority within the coroner area. Local authorities have a legal obligation to support the work of Coroner’s, to fund all the costs of the service and to provide the necessary resources to enable them to carry out their statutory obligations under the Coroners and Justice Act 2009. This includes the provision of appropriate contra…

1 amendment published without a description.

Routine re-releases (4)
  • 2024-04: 1 release · 2 Apr 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 17
Awarded value £4,359,70017 contracts exc. VAT
Bids received 4
Contracts signed 17latest 29 Nov 2024
Awarded toValueDateStatus
Not linked to a lot10 awards
HATS Group LtdLot 1 (A) Sevenoaks A£154,000 †—Awarded
Jacksons Hub LimitedSMELot 1 (J) Ashford£272,000 †—Awarded
Woollard & Kent Funeral Services LimitedSMELot 1 (K) Canterbury£398,000 †—Awarded
Jacksons Hub LimitedSMELot 1 (L) Shepway£227,000 †—Awarded
Woollard & Kent Funeral Services LimitedSMELot 1 (M) Thanet£409,000 †—Awarded
Woollard & Kent Funeral Services LimitedSMELot 1 (N) Dover NEK£153,000 †—Awarded
Woollard & Kent Funeral Services LimitedSMELot 1 (O) Dover CSEK£167,000 †—Awarded
HATS Group LtdLot 1 (B) Sevenoaks B£154,000 †—Awarded
Jacksons Hub LimitedSMELot 1 (C) Dartford & Gravesham£356,000 †—Awarded
HATS Group LtdLot 1 (D) Tunbridge Wells£249,000 †—Awarded

7 further award records carry no date or value.

Contracts

  • Lot 1 (A) Sevenoaks A · HATS Group Ltd

    Signed
    29 Nov 2024
    Value
    £154,000
    Status
    active

  • Lot 1 (J) Ashford · Jacksons Hub LimitedSME

    Signed
    29 Nov 2024
    Value
    £272,000
    Status
    active

  • Lot 1 (K) Canterbury · Woollard & Kent Funeral Services LimitedSME

    Signed
    29 Nov 2024
    Value
    £398,000
    Status
    active

  • Lot 1 (L) Shepway · Jacksons Hub LimitedSME

    Signed
    29 Nov 2024
    Value
    £227,000
    Status
    active

  • Lot 1 (M) Thanet · Woollard & Kent Funeral Services LimitedSME

    Signed
    29 Nov 2024
    Value
    £409,000
    Status
    active

  • Lot 1 (N) Dover NEK · Woollard & Kent Funeral Services LimitedSME

    Signed
    29 Nov 2024
    Value
    £153,000
    Status
    active

  • Lot 1 (O) Dover CSEK · Woollard & Kent Funeral Services LimitedSME

    Signed
    29 Nov 2024
    Value
    £167,000
    Status
    active

  • Lot 1 (B) Sevenoaks B · HATS Group Ltd

    Signed
    29 Nov 2024
    Value
    £154,000
    Status
    active

  • Lot 1 (C) Dartford & Gravesham · Jacksons Hub LimitedSME

    Signed
    29 Nov 2024
    Value
    £356,000
    Status
    active

  • Lot 1 (D) Tunbridge Wells · HATS Group Ltd

    Signed
    29 Nov 2024
    Value
    £249,000
    Status
    active

  • Lot 1 (E) Tonbridge and Malling

    Signed
    29 Nov 2024
    Value
    £241,000
    Status
    active

  • Lot 1 (F) Medway

    Signed
    29 Nov 2024
    Value
    £465,000
    Status
    active

  • Lot 1 (G) Maidstone

    Signed
    29 Nov 2024
    Value
    £329,000
    Status
    active

  • Lot 1 (H) West Swale

    Signed
    29 Nov 2024
    Value
    £201,000
    Status
    active

  • Lot 1 (I) East Swale

    Signed
    29 Nov 2024
    Value
    £86,700
    Status
    active

  • Lot 2 (A) West Kent

    Signed
    29 Nov 2024
    Value
    £378,000
    Status
    active

  • Lot 2 (B) East Kent

    Signed
    29 Nov 2024
    Value
    £120,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Kent County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Invicta House, Maidstone, UK, ME14 1XXContact name, email, phone

Bidders & participating suppliers

5 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria