SBC1121 Provision of CCTV operatives

Stevenage Borough Council (SBC) has a requirement to establish a CCTV monitoring service on behalf of The Hertfordshire CCTV Partnership. The Hertfordshire CCTV Partnership is based in Stevenage and is partnered by North Hertfordshire District Council, Hertsmere Borough Council and East Hertfordshire District Council; it comprises a wholly owned company and a public partnership.The CCTV contract is administered by the CCTV Operations Manager working for SBC who reports to the Community Safety Manager, both posts currently report to the CCTV Joint Committee and Executive Board.The CCTV Control Room monitors and controls the system 24 hours per day each day of the year. Associated Police Control Rooms and other authorised users are given direct 24 hour access to the system.The Hertfordshire CCTV Partnership (the partnership) is based in Stevenage and is partnered by Stevenage Borough Council, North Hertfordshire District Council, Hertsmere Borough Council and East Hertfordshire District Council. It comprises a wholly owned Company.B. The Hertfordshire CCTV Partnership Fibre Network stretches from Borehamwood in the south to Sandy in the north and from Bishops Stortford in the west. The Hertfordshire CCTV Partnership also comprises of School networks in the county of Hertfordshire. The Hertfordshire CCTV Partnership also has a number of clients to make the Partnership one of the most diverse and largest geographical spread in Europe. C. The Partnerships performance has significantly improved in recent years; Due to development of digital recording, improved Retail networks and police communications as well as development and expansion of cameras and development and expansion of schools and ANPR. The Employing DirectorateA. The CCTV contract is administered by the CCTV Operations Manager who reports to the Group Leader CCTV and Parking Services, they both currently report to the CCTV Joint Committee and Board.B. This contract shall run for 3 years with an option to extend to a 4th and 5th year subject to agreement between The Partnership and Contractor. There will be an annual price increment to take effect from April. This will be equivalent to the RPI in January of each year. If announced later the contractor must pass on back dated payments to staff. Payments will be made from the Borough to the Contractor on a monthly basis.Either party can terminate this agreement by giving 6 months notice in writing at anytime in the term.The Hertfordshire CCTV Partnership has several different CCTV systems, which are run by the TV Control Centre in Stevenage. The CCTV Control Centre has been relocated and totally refurbished in 2020 -these systems include:• 17 Town Centres including neighbourhoods and retail areas in Stevenage, Hitchin, Letchworth Royston, Bishops Stortford, Hertford, Ware, Baldock, Knebworth, , Boreham Wood, Sandy, Biggleswade, Shefford, Hoddesdon. Stanstead Abbotts, Bushey, and Potters Bar to date • Broadband systems for 52 Schools and other local amenities• Over 48 Mobile functional cameras for Crime and Disorder projectsIn 2020/21 the CCTV systems recorded over 17000 incidents and provided a large quantity of video evidence to the Hertfordshire Police Service. C. This tender seeks to obtain the monitoring service for the CCTV Control Room to the Partnership, providing fully trained SIA qualified, DBS checked and well led CCTV Operators, Team supervisors and CCTV Contract Manager. These staff will be responsible for providing crucial outcomes to the Partnership. A Council employed CCTV Operations Manager will oversee the contract.E. All Crime and Disorder video recording is digital and stored on Digital Recorders for a period of 28 days