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ClosedFind a Tender · UK4

Responsive Repairs & Void Property Framework (2026-30)

Buyer: Fusion 21 Foundation →

View official notice ↗Official source

BuyerFusion 21 Foundation
StatusClosed
Deadline19 Jun 2026
Value£350,000,000
Published12 May 2026

What is being bought

Fusion21 is developing a 4-year framework for Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23). Preliminary market engagement was carried out by Fusion21 following the publication of a Preliminary Market Engagement Notice 2026/S 000-007288 (OCID: ocds-h6vhtk-061021). This tender notice is for the award of a public contract through an open procedure in accordance with section 20(1) and (2)(a) of the PA 2023. The framework is divided into the following lots: Lot 1 - Responsive Repairs & Maintenance Lot 2 - Void Property Improvements Lot 3 - Void Property Security, clearance and Pest Control Lot 4 - Disrepair Works Lot 5 - Contact Centre Services The framework aims to provide compliant, flexible and value for money route for contracting authorities to procure responsive repairs, void property works and associated services. It will support both national and regional coverage, with opportunities for SME’s to participate.

Delivery location

UK, GB · UK, GB · UK, GB · UK, GB · UK, GB

Categories

Construction materials 44110000Building materials 44111000Construction work 45000000Site-clearance work 45111213Building construction work 45210000Construction work for multi-dwelling buildings and individual houses 45211000Refurbishment work 45453100Repair and maintenance services 50000000Residential property services 70331000Call centre 79512000Security services 79710000

Lot details

Responsive Repairs & Maintenance

The scope includes but is not limited to: • Responsive repairs and maintenance: Day-to-day routine responsive repairs. • Emergency/out-of-hours :repairs including weekends and public holidays. • Void property works: carried out as part of a full responsive repairs service. • Planned improvement: Ad-hoc programmed improvement works. • Works to comply with The Hazards in Social Housing (Prescribed Requirements (England) Regulations 2025 in terms of response times and performance management

Statusactive
Value£240,000,000
Contract periodFrom 1 Oct 2026 to 30 Sept 2030
SME suitabilitySuitable for SMEs

Award criteria
Quality/Technical — Question 1 - Environment and sustainability (10%) Question 2 - Social Value (10%) Question 3 - Contract Management (5%) Question 4 - Capability and Delivery - Case Studies (20%) Question 5 - Resident and Customer Engagement (5%) Question 6 - Quality and Performance (10%) (60%)
Commercial / Cost — • Price 1 - Percentage adjustment against NHF SoR V8 (20%) • Price 2 - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (10%) • Price 3 - Price per property/Price per void (5%) • Price 4 - Average order value (5%) (40%)

Void Property Improvement

The scope includes but is not limited to: • Outsourced void property works: Works carried out as a separate workstream from responsive repairs and maintenance. • Short term capacity requirements: to provide additional capacity to in-house-existing repairs contract to meet fluctuating demand. • Major void refurbishment: Larger scale property upgrade works to void properties.

Statusactive
Value£30,000,000
Contract periodFrom 1 Oct 2026 to 30 Sept 2030
SME suitabilitySuitable for SMEs

Award criteria
Technical / Quality — Question 1 - Environment and sustainability (10%) Question 2 - Social Value (10%) Question 3 - Contract Management (5%) Question 4 - Capability and Delivery - Case Studies (20%) Question 5 - Programme management, management of third-party contractors and sub-contractors to minimise void turnaround times (5%) Question 6 - Quality and Performance (10%) (60%)
Commercial / Cost — • Price 1 - Percentage adjustment against NHF SoR V8 (25%) • Price 2 - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%) (40%)

Void Property Security, Clearance and Pest Control

The scope includes but is not limited to: • Provision of security services: Property screening, alarm monitoring and response, out-of-hours “board up” services. • Property cleansing: Cleansing and clearance services to both void and occupied properties. • Pest control: Pest control services to void/occupied properties

Statusactive
Value£12,500,000
Contract periodFrom 1 Oct 2026 to 30 Sept 2030
SME suitabilitySuitable for SMEs

Award criteria
Technical / Quality — Question 1 - Environment and sustainability (10%) Question 2 - Social Value (10%) Question 3 - Contract Management (5%) Question 4 - Capability and Delivery - Case Studies (20%) Question 5 - Product/process innovation (5%) Question 6 - Quality and Performance (10%) (60%)
Commercial / Cost — • Price - Bespoke Schedule of Rates against lot specific specification (40%) (40%)

Disrepair Works

The scope includes but is not limited to: • Legal disrepair works: Specifically aimed at works subject to legal disrepair claims with works to comply with disrepair protocol and timescales

Statusactive
Value£65,000,000
Contract periodFrom 1 Oct 2026 to 30 Sept 2030
SME suitabilitySuitable for SMEs

Award criteria
Technical / Quality — Question 1 - Environment and sustainability (10%) Question 2 - Social Value (10%) Question 3 - Contract Management (5%) Question 4 - Capability and Delivery - Case Studies (20%) Question 5 - Resident and Customer Engagement (5%) Question 6 - Quality and Performance (10%) (60%)
Commercial / Cost — • Price 1 - Percentage adjustment against NHF SoR V8 (25%) • Price 2 - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%) (40%)

Contact Centre Services

The scope includes but is not limited to: • Contact Centre Services – options for: • Call handling and response 24/7, 365 day cover. • Call handling and response Out-of-Hours cover including weekends and public holidays

Statusactive
Value£2,500,000
Contract periodFrom 1 Oct 2026 to 30 Sept 2030
SME suitabilitySuitable for SMEs

Award criteria
Technical / Quality — Question 1 - Environment and sustainability (10%) Question 2 - Social Value (10%) Question 3 - Contract Management (5%) Question 4 - Capability and Delivery - Case Studies (5%) (60%)
Commercial / Cost — • Price 1 - Price per property - 24/7 service (10%) • Price 2 - Price per property - out-of-hours (10%) • Price 3 - Price per incoming call - 24/7 service (10%) • Price 4 - Price per incoming call - out-of-hours (10%) (40%)

What is included

ItemCategoryQuantity
1Construction work, Repair and maintenance services, Residential property services, Building construction work, Building materials, Security services, Site-clearance work, Refurbishment work, Construction work for multi-dwelling buildings and individual houses, Call centreNot published
Lot 2Construction work, Repair and maintenance services, Residential property services, Building construction work, Construction materials, Security services, Site-clearance work, Refurbishment work, Construction work for multi-dwelling buildings and individual houses, Call centreNot published
Lot 3Construction work, Repair and maintenance services, Residential property services, Building construction work, Building materials, Security services, Site-clearance work, Refurbishment work, Construction work for multi-dwelling buildings and individual houses, Call centreNot published
Lot 4Construction work, Repair and maintenance services, Residential property services, Building construction work, Building materials, Security services, Site-clearance work, Refurbishment work, Construction work for multi-dwelling buildings and individual houses, Call centreNot published
Lot 5Call centreNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 44. The category anchor is Construction materials (44110000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 441,3575 median · 41.8 average (263 of 1,357 with a bid count)6.2 average (296 of 1,357 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UK26522.5 median · 135 average (40 of 265 with a bid count)14.7 average (47 of 265 with named award suppliers)Not published
Similar published value (0.5×–2×)41Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA, CPTPP
Submission policyallowed
Selection criteriaNot published
Risk detailsThe risks summarised below and detailed in Schedule 5 of the framework agreement could jeopardise the satisfactory performance of the contract, but because of their nature, could not be addressed in the contract as awarded. Subject to the limitations of the Procurement Act 2023 Schedule 8 Para 5(1), materialisation of a known risk, these risks may result in permitted modifications: - Cost Inflation - TUPE - Asset and Repair data - IT interfacing - Supply chain failure Details of the Risk Register are available in the tender documentation.

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-061021
Latest release ID043483-2026
Latest release timestampTue May 12 2026 12:58:56 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/043483-2026
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryworks
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-06-19T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2026-06-05T17:00:00+01:00
Award period: startNot published
Award period: end2026-08-18T23:59:59+01:00
Submission method detailsThe tender documents include: • Appendix A - Invitation to Tender • Appendix B - Fusion21 Framework Agreement • Appendix C - Specification • Appendix D - Price Schedules • Appendix E - Commercial Instructions • Appendix F - M3NHF V8 Responsive Maintenance and Void Property Works NDA • Appendix G - Finance Stage 1 - Self Assessment • Appendix H - Market Engagement Feedback • Appendix I - Suppliers Guide The tender documents are attatched to this notice but are readily accessible, electronically, and free of charge via the internet at the following address: https://fusion21.ukp.app.jaggaer.com Tenders are to be submitted electronically via the above portal.
Submission languagesen
Electronic catalogue policyNot published
Total tender value£350,000,000
Tender lots in source5
Tender items in source5
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
12 May 2026tenderUpdate043483-2026
12 May 2026tender043476-2026
27 Jan 2026planning007288-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "043483-2026",
  "tag": [
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  "date": "2026-05-12T13:58:56+01:00",
  "ocid": "ocds-h6vhtk-061021",
  "buyer": {
    "id": "GB-PPON-PGBM-5392-PVDH",
    "name": "Fusion 21 Foundation"
  },
  "tender": {
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    "lots": [
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        "value": {
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          "amountGross": 288000000
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        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
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        "suitability": {
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                  "weight": "percentageExact"
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              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Resident and Customer Engagement (5%)\nQuestion 6 - Quality and Performance (10%)"
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            }
          ]
        },
        "contractPeriod": {
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              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 1, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 2",
        "title": "Void Property Improvement",
        "value": {
          "amount": 30000000,
          "currency": "GBP",
          "amountGross": 36000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Outsourced void property works: Works carried out as a separate workstream from responsive repairs and maintenance.\n• Short term capacity requirements: to provide additional capacity to in-house-existing repairs contract to meet fluctuating demand.\n• Major void refurbishment: Larger scale property upgrade works to void properties.",
        "identifiers": [
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            "id": "2"
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        "suitability": {
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              "type": "quality",
              "numbers": [
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                  "number": 60,
                  "weight": "percentageExact"
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              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Programme management, management of third-party contractors and sub-contractors to minimise void turnaround times (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
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            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 2, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 3",
        "title": "Void Property Security, Clearance and Pest Control",
        "value": {
          "amount": 12500000,
          "currency": "GBP",
          "amountGross": 15000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Provision of security services: Property screening, alarm monitoring and response, out-of-hours “board up” services. \n• Property cleansing: Cleansing and clearance services to both void and occupied properties.\n• Pest control: Pest control services to void/occupied properties",
        "identifiers": [
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          }
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        "suitability": {
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          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
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              "type": "quality",
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              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Product/process innovation (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
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            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
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            }
          ]
        }
      },
      {
        "id": "Lot 4",
        "title": "Disrepair Works",
        "value": {
          "amount": 65000000,
          "currency": "GBP",
          "amountGross": 78000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Legal disrepair works: Specifically aimed at works subject to legal disrepair claims with works to comply with disrepair protocol and timescales",
        "identifiers": [
          {
            "id": "4"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
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              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
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                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Resident and Customer Engagement (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1\t - Percentage adjustment against NHF SoR V8 (25%)\n•\tPrice 2\t - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 4, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 5",
        "title": "Contact Centre Services",
        "value": {
          "amount": 2500000,
          "currency": "GBP",
          "amountGross": 3000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n•\tContact Centre Services – options for:\n•\tCall handling and response 24/7, 365 day cover.\n•\tCall handling and response Out-of-Hours cover including weekends and public holidays",
        "identifiers": [
          {
            "id": "5"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (5%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1 - Price per property - 24/7 service (10%)\n•\tPrice 2 - Price per property - out-of-hours (10%)\t\n•\tPrice 3 - Price per incoming call - 24/7 service (10%)\n•\tPrice 4 - Price per incoming call - out-of-hours (10%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 2",
        "relatedLot": "Lot 2",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44110000",
            "scheme": "CPV",
            "description": "Construction materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 3",
        "relatedLot": "Lot 3",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 4",
        "relatedLot": "Lot 4",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 5",
        "relatedLot": "Lot 5",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      }
    ],
    "title": "Responsive Repairs & Void Property Framework (2026-30)",
    "value": {
      "amount": 350000000,
      "currency": "GBP",
      "amountGross": 420000000
    },
    "status": "active",
    "coveredBy": [
      "GPA",
      "CPTPP"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "043483-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/043483-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-12T13:58:56+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "method": "withAndWithoutReopeningCompetition",
        "description": "Regional Coverage and Supplier Appointments:\nLots 1, 2 and 4 will operate across the 12 UK ITL Level 1 regions together with an additional “All England” region. Bidders may submit bids for a maximum of five ITL regions within England. Bidders wishing to be considered for more than five English regions must select “All England” instead of individual English regions.\nA maximum of 10 suppliers will be appointed per lot per region for Lots 1, 2 and 4, including the All England region.\nLot 3 will operate across four regions: England, Northern Ireland, Scotland and Wales.\nLot 5 will operate as a single UK-wide lot.\nThere will be no restriction on the number of suppliers appointed for Lots 3 and 5.\nFor framework operation, the selection processes, including the method for determining price, can be found in Schedules 10 and 11 of the Framework Agreement and are summarised as follows:\nStage 1: Mandatory selection of Capable Suppliers \nStage 2: Mandatory Review of Suppliers that must or may be excluded\nStage 3: Identification of the Most Advantageous Tender through an appropriate option, taking into consideration the brief/specification for the call-off contract",
        "buyerCategories": "The framework may be used by a contracting authority that is identified via the following link (https://www.fusion21.co.uk/permissible-users)",
        "buyerLocationRestrictions": [
          {
            "gazetteer": {
              "scheme": "GB-ITL",
              "identifiers": [
                "UK"
              ]
            }
          }
        ]
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2026-08-18T23:59:59+01:00"
    },
    "description": "Fusion21 is developing a 4-year framework for Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23).\nPreliminary market engagement was carried out by Fusion21 following the publication of a Preliminary Market Engagement Notice 2026/S 000-007288 (OCID: ocds-h6vhtk-061021).\nThis tender notice is for the award of a public contract through an open procedure in accordance with section 20(1) and (2)(a) of the PA 2023. The framework is divided into the following lots:\nLot 1 - Responsive Repairs & Maintenance\nLot 2 - Void Property Improvements\nLot 3 - Void Property Security, clearance and Pest Control\nLot 4 - Disrepair Works\nLot 5 - Contact Centre Services\nThe framework aims to provide compliant, flexible and value for money route for contracting authorities to procure responsive repairs, void property works and associated services. It will support both national and regional coverage, with opportunities for SME’s to participate.",
    "riskDetails": "The risks summarised below and detailed in Schedule 5 of the framework agreement could jeopardise the satisfactory performance of the contract, but because of their nature, could not be addressed in the contract as awarded. Subject to the limitations of the Procurement Act 2023 Schedule 8 Para 5(1), materialisation of a known risk, these risks may result in permitted modifications:\n- Cost Inflation\n- TUPE\n- Asset and Repair data\n- IT interfacing\n- Supply chain failure\nDetails of the Risk Register are available in the tender documentation.",
    "tenderPeriod": {
      "endDate": "2026-06-19T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-06-05T17:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-061021",
        "type": [
          "win"
        ],
        "description": "The maximum possible fee percentage is 4%. This is discounted depending on the value of the call-off contract and the level of services required. Refer to Schedule 9 of the Framework Agreement. The average fee anticipated under the framework is 1.8%.",
        "relativeValue": {
          "proportion": 0.04,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "works",
    "submissionMethodDetails": "The tender documents include:\n\t• Appendix A - Invitation to Tender\n\t• Appendix B - Fusion21 Framework Agreement \n\t• Appendix C - Specification \n\t• Appendix D - Price Schedules \n\t• Appendix E - Commercial Instructions \n\t• Appendix F - M3NHF V8 Responsive Maintenance and Void Property Works NDA\n\t• Appendix G - Finance Stage 1 - Self Assessment \n\t• Appendix H - Market Engagement Feedback \n         • Appendix I - Suppliers Guide\nThe tender documents are attatched to this notice but are readily accessible, electronically, and free of charge via the internet at the following address: https://fusion21.ukp.app.jaggaer.com\nTenders are to be submitted electronically via the above portal.",
    "procurementMethodDetails": "Open procedure"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PGBM-5392-PVDH",
      "name": "Fusion 21 Foundation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD71",
        "country": "GB",
        "locality": "Knowsley",
        "postalCode": "L34 1PJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2 Puma Court, Kings Business Park, Kings Drive"
      },
      "details": {
        "url": "http://www.fusion21.co.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGBM-5392-PVDH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Mochamad Nurdyn",
        "email": "tenders@fusion21.co.uk",
        "telephone": "+448453082321"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (3 releases)
12 May 2026 · 043483-2026 · tenderUpdate
{
  "id": "043483-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-05-12T13:58:56+01:00",
  "ocid": "ocds-h6vhtk-061021",
  "buyer": {
    "id": "GB-PPON-PGBM-5392-PVDH",
    "name": "Fusion 21 Foundation"
  },
  "tender": {
    "id": "Fusion21-0104",
    "lots": [
      {
        "id": "1",
        "title": "Responsive Repairs & Maintenance",
        "value": {
          "amount": 240000000,
          "currency": "GBP",
          "amountGross": 288000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Responsive repairs and maintenance:  Day-to-day routine responsive repairs.\n• Emergency/out-of-hours :repairs including weekends and public holidays.\n• Void property works: carried out as part of a full responsive repairs service.\n• Planned improvement: Ad-hoc programmed improvement works.\n• Works to comply with The Hazards in Social Housing (Prescribed Requirements (England) Regulations 2025 in terms of response times and performance management",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Resident and Customer Engagement (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1 - Percentage adjustment against NHF SoR V8 (20%)\n•\tPrice 2 - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (10%)\n•\tPrice 3 - Price per property/Price per void (5%)\n•\tPrice 4 - Average order value (5%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 1, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 2",
        "title": "Void Property Improvement",
        "value": {
          "amount": 30000000,
          "currency": "GBP",
          "amountGross": 36000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Outsourced void property works: Works carried out as a separate workstream from responsive repairs and maintenance.\n• Short term capacity requirements: to provide additional capacity to in-house-existing repairs contract to meet fluctuating demand.\n• Major void refurbishment: Larger scale property upgrade works to void properties.",
        "identifiers": [
          {
            "id": "2"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Programme management, management of third-party contractors and sub-contractors to minimise void turnaround times (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1\t - Percentage adjustment against NHF SoR V8 (25%)\n•\tPrice 2\t - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 2, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 3",
        "title": "Void Property Security, Clearance and Pest Control",
        "value": {
          "amount": 12500000,
          "currency": "GBP",
          "amountGross": 15000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Provision of security services: Property screening, alarm monitoring and response, out-of-hours “board up” services. \n• Property cleansing: Cleansing and clearance services to both void and occupied properties.\n• Pest control: Pest control services to void/occupied properties",
        "identifiers": [
          {
            "id": "3"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Product/process innovation (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice - Bespoke Schedule of Rates against lot specific specification (40%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 3, suppliers must hold BSIA membership or equivalent.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 4",
        "title": "Disrepair Works",
        "value": {
          "amount": 65000000,
          "currency": "GBP",
          "amountGross": 78000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Legal disrepair works: Specifically aimed at works subject to legal disrepair claims with works to comply with disrepair protocol and timescales",
        "identifiers": [
          {
            "id": "4"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Resident and Customer Engagement (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1\t - Percentage adjustment against NHF SoR V8 (25%)\n•\tPrice 2\t - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 4, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 5",
        "title": "Contact Centre Services",
        "value": {
          "amount": 2500000,
          "currency": "GBP",
          "amountGross": 3000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n•\tContact Centre Services – options for:\n•\tCall handling and response 24/7, 365 day cover.\n•\tCall handling and response Out-of-Hours cover including weekends and public holidays",
        "identifiers": [
          {
            "id": "5"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (5%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1 - Price per property - 24/7 service (10%)\n•\tPrice 2 - Price per property - out-of-hours (10%)\t\n•\tPrice 3 - Price per incoming call - 24/7 service (10%)\n•\tPrice 4 - Price per incoming call - out-of-hours (10%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 2",
        "relatedLot": "Lot 2",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44110000",
            "scheme": "CPV",
            "description": "Construction materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 3",
        "relatedLot": "Lot 3",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 4",
        "relatedLot": "Lot 4",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 5",
        "relatedLot": "Lot 5",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      }
    ],
    "title": "Responsive Repairs & Void Property Framework (2026-30)",
    "value": {
      "amount": 350000000,
      "currency": "GBP",
      "amountGross": 420000000
    },
    "status": "active",
    "coveredBy": [
      "GPA",
      "CPTPP"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "043483-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/043483-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-12T13:58:56+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "method": "withAndWithoutReopeningCompetition",
        "description": "Regional Coverage and Supplier Appointments:\nLots 1, 2 and 4 will operate across the 12 UK ITL Level 1 regions together with an additional “All England” region. Bidders may submit bids for a maximum of five ITL regions within England. Bidders wishing to be considered for more than five English regions must select “All England” instead of individual English regions.\nA maximum of 10 suppliers will be appointed per lot per region for Lots 1, 2 and 4, including the All England region.\nLot 3 will operate across four regions: England, Northern Ireland, Scotland and Wales.\nLot 5 will operate as a single UK-wide lot.\nThere will be no restriction on the number of suppliers appointed for Lots 3 and 5.\nFor framework operation, the selection processes, including the method for determining price, can be found in Schedules 10 and 11 of the Framework Agreement and are summarised as follows:\nStage 1: Mandatory selection of Capable Suppliers \nStage 2: Mandatory Review of Suppliers that must or may be excluded\nStage 3: Identification of the Most Advantageous Tender through an appropriate option, taking into consideration the brief/specification for the call-off contract",
        "buyerCategories": "The framework may be used by a contracting authority that is identified via the following link (https://www.fusion21.co.uk/permissible-users)",
        "buyerLocationRestrictions": [
          {
            "gazetteer": {
              "scheme": "GB-ITL",
              "identifiers": [
                "UK"
              ]
            }
          }
        ]
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2026-08-18T23:59:59+01:00"
    },
    "description": "Fusion21 is developing a 4-year framework for Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23).\nPreliminary market engagement was carried out by Fusion21 following the publication of a Preliminary Market Engagement Notice 2026/S 000-007288 (OCID: ocds-h6vhtk-061021).\nThis tender notice is for the award of a public contract through an open procedure in accordance with section 20(1) and (2)(a) of the PA 2023. The framework is divided into the following lots:\nLot 1 - Responsive Repairs & Maintenance\nLot 2 - Void Property Improvements\nLot 3 - Void Property Security, clearance and Pest Control\nLot 4 - Disrepair Works\nLot 5 - Contact Centre Services\nThe framework aims to provide compliant, flexible and value for money route for contracting authorities to procure responsive repairs, void property works and associated services. It will support both national and regional coverage, with opportunities for SME’s to participate.",
    "riskDetails": "The risks summarised below and detailed in Schedule 5 of the framework agreement could jeopardise the satisfactory performance of the contract, but because of their nature, could not be addressed in the contract as awarded. Subject to the limitations of the Procurement Act 2023 Schedule 8 Para 5(1), materialisation of a known risk, these risks may result in permitted modifications:\n- Cost Inflation\n- TUPE\n- Asset and Repair data\n- IT interfacing\n- Supply chain failure\nDetails of the Risk Register are available in the tender documentation.",
    "tenderPeriod": {
      "endDate": "2026-06-19T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-06-05T17:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-061021",
        "type": [
          "win"
        ],
        "description": "The maximum possible fee percentage is 4%. This is discounted depending on the value of the call-off contract and the level of services required. Refer to Schedule 9 of the Framework Agreement. The average fee anticipated under the framework is 1.8%.",
        "relativeValue": {
          "proportion": 0.04,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "works",
    "submissionMethodDetails": "The tender documents include:\n\t• Appendix A - Invitation to Tender\n\t• Appendix B - Fusion21 Framework Agreement \n\t• Appendix C - Specification \n\t• Appendix D - Price Schedules \n\t• Appendix E - Commercial Instructions \n\t• Appendix F - M3NHF V8 Responsive Maintenance and Void Property Works NDA\n\t• Appendix G - Finance Stage 1 - Self Assessment \n\t• Appendix H - Market Engagement Feedback \n         • Appendix I - Suppliers Guide\nThe tender documents are attatched to this notice but are readily accessible, electronically, and free of charge via the internet at the following address: https://fusion21.ukp.app.jaggaer.com\nTenders are to be submitted electronically via the above portal.",
    "procurementMethodDetails": "Open procedure"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PGBM-5392-PVDH",
      "name": "Fusion 21 Foundation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD71",
        "country": "GB",
        "locality": "Knowsley",
        "postalCode": "L34 1PJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2 Puma Court, Kings Business Park, Kings Drive"
      },
      "details": {
        "url": "http://www.fusion21.co.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGBM-5392-PVDH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Mochamad Nurdyn",
        "email": "tenders@fusion21.co.uk",
        "telephone": "+448453082321"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
12 May 2026 · 043476-2026 · tender
{
  "id": "043476-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-05-12T13:40:34+01:00",
  "ocid": "ocds-h6vhtk-061021",
  "buyer": {
    "id": "GB-PPON-PGBM-5392-PVDH",
    "name": "Fusion 21 Foundation"
  },
  "tender": {
    "id": "Fusion21-0104",
    "lots": [
      {
        "id": "1",
        "title": "Responsive Repairs & Maintenance",
        "value": {
          "amount": 240000000,
          "currency": "GBP",
          "amountGross": 288000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Responsive repairs and maintenance:  Day-to-day routine responsive repairs.\n• Emergency/out-of-hours :repairs including weekends and public holidays.\n• Void property works: carried out as part of a full responsive repairs service.\n• Planned improvement: Ad-hoc programmed improvement works.\n• Works to comply with The Hazards in Social Housing (Prescribed Requirements (England) Regulations 2025 in terms of response times and performance management",
        "identifiers": [
          {
            "id": "Lot 1"
          }
        ],
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality/Technical",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Resident and Customer Engagement (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1 - Percentage adjustment against NHF SoR V8 (20%)\n•\tPrice 2 - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (10%)\n•\tPrice 3 - Price per property/Price per void (5%)\n•\tPrice 4 - Average order value (5%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 1, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 2",
        "title": "Void Property Improvement",
        "value": {
          "amount": 30000000,
          "currency": "GBP",
          "amountGross": 36000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Outsourced void property works: Works carried out as a separate workstream from responsive repairs and maintenance.\n• Short term capacity requirements: to provide additional capacity to in-house-existing repairs contract to meet fluctuating demand.\n• Major void refurbishment: Larger scale property upgrade works to void properties.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Programme management, management of third-party contractors and sub-contractors to minimise void turnaround times (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1\t - Percentage adjustment against NHF SoR V8 (25%)\n•\tPrice 2\t - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 2, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 3",
        "title": "Void Property Security, Clearance and Pest Control",
        "value": {
          "amount": 12500000,
          "currency": "GBP",
          "amountGross": 15000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Provision of security services: Property screening, alarm monitoring and response, out-of-hours “board up” services. \n• Property cleansing: Cleansing and clearance services to both void and occupied properties.\n• Pest control: Pest control services to void/occupied properties",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Product/process innovation (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice - Bespoke Schedule of Rates against lot specific specification (40%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 3, suppliers must hold BSIA membership or equivalent.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 4",
        "title": "Disrepair Works",
        "value": {
          "amount": 65000000,
          "currency": "GBP",
          "amountGross": 78000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n• Legal disrepair works: Specifically aimed at works subject to legal disrepair claims with works to comply with disrepair protocol and timescales",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (20%)\nQuestion 5 - Resident and Customer Engagement (5%)\nQuestion 6 - Quality and Performance (10%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1\t - Percentage adjustment against NHF SoR V8 (25%)\n•\tPrice 2\t - Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit (15%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\n- Accreditations and Qualifications: For Lot 4, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      },
      {
        "id": "Lot 5",
        "title": "Contact Centre Services",
        "value": {
          "amount": 2500000,
          "currency": "GBP",
          "amountGross": 3000000
        },
        "status": "active",
        "options": {
          "description": "Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023."
        },
        "hasOptions": true,
        "description": "The scope includes but is not limited to:\n•\tContact Centre Services – options for:\n•\tCall handling and response 24/7, 365 day cover.\n•\tCall handling and response Out-of-Hours cover including weekends and public holidays",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical / Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "description": "Question 1 - Environment and sustainability (10%)\nQuestion 2 - Social Value (10%)\t\nQuestion 3 - Contract Management (5%)\nQuestion 4 - Capability and Delivery - Case Studies (5%)"
            },
            {
              "name": "Commercial / Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "description": "•\tPrice 1 - Price per property - 24/7 service (10%)\n•\tPrice 2 - Price per property - out-of-hours (10%)\t\n•\tPrice 3 - Price per incoming call - 24/7 service (10%)\n•\tPrice 4 - Price per incoming call - out-of-hours (10%)"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.\nMinimum insurance requirements:\nEmployers Liability - £10m\nPublic Liability - £5m\nFinancial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.\nStage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider range of evidence, including external credit reference agencies. Tenderers will be assessed by a panel of two experienced accountancy professionals, who, operating independently, will make and justify opinions against the standard. The two assessments will then be moderated. A performance bond or parent company guarantee may be accepted as an alternative. Suppliers that fail to provide sufficient information or that remain high risk following the detailed assessment will be deemed to fail this condition of participation.\nFor the full list and details of the conditions of participation, please refer to the Qualification section and Appendix A of the ITT document."
            },
            {
              "type": "technical",
              "description": "Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.\nThe conditions of participation to include:\n- ICO Registration\n- Cyber Security\n- Prompt Payment compliance\n- Carbon Reduction Plan (CRP)\n- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.\nSuppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 2",
        "relatedLot": "Lot 2",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44110000",
            "scheme": "CPV",
            "description": "Construction materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 3",
        "relatedLot": "Lot 3",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 4",
        "relatedLot": "Lot 4",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      },
      {
        "id": "Lot 5",
        "relatedLot": "Lot 5",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      }
    ],
    "title": "Responsive Repairs & Void Property Framework (2026-30)",
    "value": {
      "amount": 350000000,
      "currency": "GBP",
      "amountGross": 420000000
    },
    "status": "active",
    "coveredBy": [
      "GPA",
      "CPTPP"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "043476-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/043476-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-12T13:40:34+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "method": "withAndWithoutReopeningCompetition",
        "description": "Regional Coverage and Supplier Appointments:\nLots 1, 2 and 4 will operate across the 12 UK ITL Level 1 regions together with an additional “All England” region. Bidders may submit bids for a maximum of five ITL regions within England. Bidders wishing to be considered for more than five English regions must select “All England” instead of individual English regions.\nA maximum of 10 suppliers will be appointed per lot per region for Lots 1, 2 and 4, including the All England region.\nLot 3 will operate across four regions: England, Northern Ireland, Scotland and Wales.\nLot 5 will operate as a single UK-wide lot.\nThere will be no restriction on the number of suppliers appointed for Lots 3 and 5.\nFor framework operation, the selection processes, including the method for determining price, can be found in Schedules 10 and 11 of the Framework Agreement and are summarised as follows:\nStage 1: Mandatory selection of Capable Suppliers \nStage 2: Mandatory Review of Suppliers that must or may be excluded\nStage 3: Identification of the Most Advantageous Tender through an appropriate option, taking into consideration the brief/specification for the call-off contract",
        "buyerCategories": "The framework may be used by a contracting authority that is identified via the following link (https://www.fusion21.co.uk/permissible-users)",
        "buyerLocationRestrictions": [
          {
            "gazetteer": {
              "scheme": "GB-ITL",
              "identifiers": [
                "UK"
              ]
            }
          }
        ]
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2026-08-18T23:59:59+01:00"
    },
    "description": "Fusion21 is developing a 4-year framework for Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23).\nPreliminary market engagement was carried out by Fusion21 following the publication of a Preliminary Market Engagement Notice 2026/S 000-007288 (OCID: ocds-h6vhtk-061021).\nThis tender notice is for the award of a public contract through an open procedure in accordance with section 20(1) and (2)(a) of the PA 2023. The framework is divided into the following lots:\nLot 1 - Responsive Repairs & Maintenance\nLot 2 - Void Property Improvements\nLot 3 - Void Property Security, clearance and Pest Control\nLot 4 - Disrepair Works\nLot 5 - Contact Centre Services\nThe framework aims to provide compliant, flexible and value for money route for contracting authorities to procure responsive repairs, void property works and associated services. It will support both national and regional coverage, with opportunities for SME’s to participate.",
    "riskDetails": "The risks summarised below and detailed in Schedule 5 of the framework agreement could jeopardise the satisfactory performance of the contract, but because of their nature, could not be addressed in the contract as awarded. Subject to the limitations of the Procurement Act 2023 Schedule 8 Para 5(1), materialisation of a known risk, these risks may result in permitted modifications:\n- Cost Inflation\n- TUPE\n- Asset and Repair data\n- IT interfacing\n- Supply chain failure\nDetails of the Risk Register are available in the tender documentation.",
    "tenderPeriod": {
      "endDate": "2026-06-19T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-06-05T17:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-061021",
        "type": [
          "win"
        ],
        "description": "The maximum possible fee percentage is 4%. This is discounted depending on the value of the call-off contract and the level of services required. Refer to Schedule 9 of the Framework Agreement. The average fee anticipated under the framework is 1.8%.",
        "relativeValue": {
          "proportion": 0.04,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "works",
    "submissionMethodDetails": "The tender documents include:\n\t• Appendix A - Invitation to Tender\n\t• Appendix B - Fusion21 Framework Agreement \n\t• Appendix C - Specification \n\t• Appendix D - Price Schedules \n\t• Appendix E - Commercial Instructions \n\t• Appendix F - M3NHF V8 Responsive Maintenance and Void Property Works NDA\n\t• Appendix G - Finance Stage 1 - Self Assessment \n\t• Appendix H - Market Engagement Feedback \n         • Appendix I - Suppliers Guide\nThe tender documents are attatched to this notice but are readily accessible, electronically, and free of charge via the internet at the following address: https://fusion21.ukp.app.jaggaer.com\nTenders are to be submitted electronically via the above portal.",
    "procurementMethodDetails": "Open procedure"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PGBM-5392-PVDH",
      "name": "Fusion 21 Foundation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD71",
        "country": "GB",
        "locality": "Knowsley",
        "postalCode": "L34 1PJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2 Puma Court, Kings Business Park, Kings Drive"
      },
      "details": {
        "url": "http://www.fusion21.co.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGBM-5392-PVDH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Mochamad Nurdyn",
        "email": "tenders@fusion21.co.uk",
        "telephone": "+448453082321"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
27 Jan 2026 · 007288-2026 · planning
{
  "id": "007288-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-01-27T16:38:55Z",
  "ocid": "ocds-h6vhtk-061021",
  "buyer": {
    "id": "GB-PPON-PGBM-5392-PVDH",
    "name": "Fusion 21 Foundation"
  },
  "tender": {
    "id": "Fusion21-0104",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45000000",
            "scheme": "CPV",
            "description": "Construction work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "70331000",
            "scheme": "CPV",
            "description": "Residential property services"
          },
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "44111000",
            "scheme": "CPV",
            "description": "Building materials"
          },
          {
            "id": "70333000",
            "scheme": "CPV",
            "description": "Housing services"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "45111213",
            "scheme": "CPV",
            "description": "Site-clearance work"
          },
          {
            "id": "45453100",
            "scheme": "CPV",
            "description": "Refurbishment work"
          },
          {
            "id": "45211000",
            "scheme": "CPV",
            "description": "Construction work for multi-dwelling buildings and individual houses"
          },
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      }
    ],
    "title": "Responsive Repairs & Void Property Framework 2026-30",
    "value": {
      "amount": 330000000,
      "currency": "GBP",
      "amountGross": 396000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "Fusion21 is currently preparing for the renewal of the Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23).\nSubject to the outcome of the market engagement process it is anticipated that the framework will consist of the following porposed core lots: \nLot 1 – Responsive Repairs and Maintenance, including out-of-hours and Void Property Works.\nLot 2 – Void Property Works including major refurbishment to void properties and routine void “ready to let” works.\nLot 3 – Void Property Security and Cleansing works\nLot 4 – Legal Disrepair Works\nLot 5 – Contact Centre Services.\nThe framework aims to provide compliant, flexible, and a value for money route for contracting authorities to procure Responsive Repairs and Void Property Works. It will support both national and regional coverage, with opportunities for SME’s to participate. Successful suppliers will be required to demonstrate:\n•\tRelevant experience and technical capability in Responsive Repairs and Void Property Works.\n•\tCompliance with the requirements of the Common Assessment Standard (CAS)\n•\tA commitment to sustainability and social value outcomes in line with the public benefit requirements of Procurement Act 2023.\nThe framework will be established for a period of 4 years.",
    "communication": {
      "futureNoticeDate": "2026-04-20T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "works",
    "additionalProcurementCategories": [
      "services"
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PGBM-5392-PVDH",
      "name": "Fusion 21 Foundation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD71",
        "country": "GB",
        "locality": "Prescot",
        "postalCode": "L34 1PJ",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 2 Puma Court, Kings Business Park, Kings Drive"
      },
      "details": {
        "url": "http://www.fusion21.co.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGBM-5392-PVDH",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Rohan Yoganathan",
        "email": "tenders@fusion21.co.uk",
        "telephone": "+448453082321"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "007288-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/007288-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-01-27T16:38:55Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-03-02T23:59:59+00:00",
        "description": "Fusion21 is undertaking a pre-market engagement exercise ahead of the planned procurement of a Responsive Repairs and Void Property Framework. The framework will support in procuring high-quality, sustainable Responsive Repairs and Void Property Works and Services and deliver value for money, social value and environmental benefits.  The primary aim of the market engagement is to seek supplier’s views to assist with and inform the following:  \n•\tConsider and develop approach to procurement; \n•\tConsider the lotting structure, pricing mechanisms and geographical coverage of the framework to best meet the demands of our members;\n•\tInfluence the design of the procedure, conditions of participation and award criteria; \n•\tIdentify potential suppliers and ensure that the framework promotes fair access for SMEs  and local suppliers, in line with PA23 objectives.\n•\tGenerate interest amongst the supply base for the purpose of increasing competition at the bidding stage.\nParticipation in this market engagement exercise is open to all suppliers with an interest or capability in delivering Responsive Repairs and Void Property Works and associated services across national and regional areas within the United Kingdom. Fusion21 welcomes the participation from:\n•\tEstablished suppliers currently providing Responsive Repairs and Void Property works.\n•\tSME’s and VCSE's seeking to engage in public sector opportunities.\nThis will be achieved by early supplier involvement to develop the proposed pricing model, framework scope, lotting structure, and value bandings, via the following methods:\n• We invite interested suppliers to provide feedback by completing the following survey: http://www.fusion21.co.uk/responsive-repairs-survey\n• Virtual Webinar information session hosted by Fusion21on 10th February 2026, 11am to outline initial plans. Suppliers with questions will be signposted to the feedback form. Interested suppliers are invited to register their interest using this link:  \nhttp://www.fusion21.co.uk/reactiverepairswebinar\n• Subject to demand and capacity, Individual 1-1 supplier discussions with interested parties (e.g. Responsive Repairs and Void Property suppliers) to help inform and shape the new framework. A limited number will be made available and details will be made available in the webinar.\nWe plan to carry out supplier engagement throughout February, including a supplier webinar on 10th February 2026. The preliminary market engagement will close on the 2nd March 2026 and we aim to publish the final Invitation to Tender in April 2026, with the new framework scheduled to go live on 1st October 2026."
      }
    ]
  },
  "initiationType": "tender"
}