Official UK procurement notice
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Authority: Fusion 21 Foundation (Public body)·Consortium: 2 public authorities
What is being bought5 lots · detail below
Published requirement descriptionFusion21 has concluded a competitive tendering procedure to establish a 4-year framework for Responsive Repairs and Void Property. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities in the United Kingdom, in accordance with the objectives and requirements of the Procurement Act 2023 (PA23). The framework is divided into the following lots:
Lot 1 - Responsive Repairs & Maintenance
Lot 2 - Void Property Improvement
Lot 3 - Void Property Security, Clearance and Pest Control
Lot 4 - Disrepair Works
Lot 5 - Contact Centre Services
Following evaluation of tenders in accordance with the published award criteria, Fusion21 has appointed suppliers to the framework across the relevant Lots and geographical regions. Details of the successful suppliers are provided in the associated Contract Award Notice. Details of the successful suppliers are set out in this contract award notice (2026/S 000-085467).
The framework agreement commenced on 1 October 2026. The framework will operate for a period of four years.
CPV: Building construction work · Building materials · Call centre · Construction materials · Construction work · Construction work for multi-dwelling buildings and individual houses · Refurbishment work · Repair and maintenance services · Residential property services · Security services · Site-clearance work
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 72 bids on the busiest of 5 lots · 72 suppliers appointed
- Framework period
- 4 yrs from 1 Oct 2026
- Buyer regions
- UK
- Supplier levy on call-offs (max %)
4% of call-off value · 4% is the maximum possible fee percentage however this may be discounted. A fee typically between 1% and 4% will apply, depending on the value of the call-off contract and the level of services required. Refer to Schedule 9 of the Framework Agreement.
Who may buy through it
The framework may be used by a contracting authority that is identified via the following link (www.fusion21.co.uk/permissible-users ↗)
Published description of the framework
Award without competition:
As detailed in Schedule 10 of the framework agreement, the contracting authority will first identify all suppliers appointed to the relevant Lot, value band and geographical area, where applicable, that are capable of delivering the requirement. Suppliers that are excluded, excludable where the authority exercises its discretion, no longer meet the applicable conditions of participation, are suspended from awards, or do not satisfy any project-specific conditions of participation may be removed from consideration. The contract will then be awarded using the objective selection mechanism stated in the Framework, which may include:
- the supplier’s original Framework ranking;
- a project-specific ranking produced by applying the Framework pricing model to the contracting authority’s requirements;
- a project-specific ranking produced by refining the Framework award criteria and weightings within the permitted ranges; or
- where the specified conditions are satisfied, a ranking based on suppliers’ performance against the Framework KPIs.
In the limited circumstances stated in the Framework, direct selection may also be made where there is genuine and unforeseeable urgency, only one supplier can deliver for technical reasons.
Award following competition:
As detailed in Schedule 11 of the framework agreement, the contracting authority will identify all capable suppliers appointed to the relevant Lot or combination of Lots and remove suppliers that must, or may, be excluded in accordance with the Framework. All remaining capable suppliers will be invited to submit a Further Tender against the contracting authority’s defined requirements.
Tenders will be assessed using some or all of the award criteria applied when the Framework was established. These may be refined within the parameters stated in the Framework. The process may include written tenders, presentations or demonstrations, site visits, dialogue, negotiation and additional tender stages, where these are proportionate and the procedure and evaluation methodology are stated in the Further Tender documents. The contract will be awarded to the supplier submitting the most advantageous tender.
The price payable under Call-Off Contracts will be determined by reference to the following pricing models:
Lot 1 – Responsive Repairs & Maintenance
- Percentage adjustment against NHF SoR V8
- Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit
- Price per property/Price per void
- Average order value
Lot 2 – Void Property Improvement
- Percentage adjustment against NHF SoR V8
- Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit
Lot 3 – Void Property Security, Clearance and Pest Control
- Bespoke Schedule of Rates against lot specific specification
Lot 4 – Disrepair Works
- Percentage adjustment against NHF SoR V8
- Base adjustment to NHF SoR V8 plus preliminaries, overheads and profit
Lot 5 – Contact Centre Service
- Price per property - 24/7 service
- Price per property - out-of-hours
- Price per incoming call - 24/7 service
- Price per incoming call - out-of-hours
For Direct Selection, the price payable will be determined by reference to the Supplier's tendered rates and pricing schedules, subject to any permitted adjustments under the Framework Agreement. For Competitive Selection, the price payable will be determined by the successful Supplier's pricing submission.
Lots and requirements (5)Procurement structure
5 lots · all with a published value · evaluation weights differ by lotLot #1Responsive Repairs & MaintenanceAwardedPublished value£240,000,000
The source published no individual description for this lot.
- Economic & financial standing
Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.
Minimum insurance requirements:
Employers Liability - £10m
Public Liability - £5m
Financial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.
Stage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider…
- Technical & professional ability
Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.
The conditions of participation to include:
- ICO Registration
- Cyber Security
- Prompt Payment compliance
- Carbon Reduction Plan (CRP)
- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.
- Accreditations and Qualifications: For Lot 1, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.
Suppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions.
Lot #2Void Property ImprovementAwardedPublished value£30,000,000
The source published no individual description for this lot.
- Economic & financial standing
Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.
Minimum insurance requirements:
Employers Liability - £10m
Public Liability - £5m
Financial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.
Stage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider…
- Technical & professional ability
Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.
The conditions of participation to include:
- ICO Registration
- Cyber Security
- Prompt Payment compliance
- Carbon Reduction Plan (CRP)
- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.
- Accreditations and Qualifications: For Lot 2, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.
Suppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions.
Lot #3Void Property Security, Clearance and Pest ControlAwardedPublished value£12,500,000
The source published no individual description for this lot.
- Economic & financial standing
Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.
Minimum insurance requirements:
Employers Liability - £10m
Public Liability - £5m
Financial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.
Stage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider…
- Technical & professional ability
Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.
The conditions of participation to include:
- ICO Registration
- Cyber Security
- Prompt Payment compliance
- Carbon Reduction Plan (CRP)
- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.
- Accreditations and Qualifications: For Lot 3, suppliers must hold BSIA membership or equivalent.
Suppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions.
Lot #4Disrepair WorksAwardedPublished value£65,000,000
The source published no individual description for this lot.
- Economic & financial standing
Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.
Minimum insurance requirements:
Employers Liability - £10m
Public Liability - £5m
Financial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.
Stage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider…
- Technical & professional ability
Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.
The conditions of participation to include:
- ICO Registration
- Cyber Security
- Prompt Payment compliance
- Carbon Reduction Plan (CRP)
- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.
- Accreditations and Qualifications: For Lot 4, suppliers must hold the relevant NICEIC, Gas Safe and FENSA accreditations, or equivalents.
Suppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions.
Lot #5Contact Centre ServicesAwardedPublished value£2,500,000
The source published no individual description for this lot.
- Economic & financial standing
Legal and financial capacity requirements, as part of the conditions of participation, are detailed within the qualification section and as described in Appendix A - ITT Document.
Minimum insurance requirements:
Employers Liability - £10m
Public Liability - £5m
Financial capacity will be assessed in two stages against a single standard, which is whether a supplier is more likely than not to be trading in four years’ time. Stage 1 is a screening assessment using three financial ratios as proxy indicators of financial capacity, based on the published definitions in the GCF Guidance Note on assessing and monitoring economic and financial standing. These metrics assess profitability, cashflow and the ability to repay debt with defined high-risk thresholds applied. A calculator tool is provided to allow suppliers to self-assess. Tenderers that meet the threshold for all three indicators, where none of the metrics result in a high-risk outcome, will automatically be deemed to meet the required standard and pass Stage 1. Tenderers that do not meet all three thresholds will be assessed further in Stage 2.
Stage 2 is a detailed assessment for tenderers that do not meet all Stage 1 thresholds. Suppliers will be invited to provide further information on their financial position, which may include management accounts, financial statements, accountant letters and details of connected persons or organisations. Assessments will be carried out by qualified accountants and informed by a wider…
- Technical & professional ability
Technical ability requirements, as part of the conditions of participation, are detailed within the Qualification section - Common Assessment Standard (CAS), Appendix C - Specification Document, and as described in Appendix A – ITT Document.
The conditions of participation to include:
- ICO Registration
- Cyber Security
- Prompt Payment compliance
- Carbon Reduction Plan (CRP)
- Technical ability and experience: suppliers must provide details of three contracts of a similar nature undertaken within the last three years.
Suppliers should have suitable experience of undertaking works of a similar nature. This should be evidenced within their responses to the technical questions.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Responsive Repairs & Maintenance | 60% | 40% | |
| 2 · Void Property Improvement | 60% | 40% | |
| 3 · Void Property Security, Clearance and Pest Control | 60% | 40% | |
| 4 · Disrepair Works | 60% | 40% | |
| 5 · Contact Centre Services | 60% | 40% |
- Price carries 40 points on every lot: a 10% discount moves about 4 points.
- “Fusion21 Responsive Repairs & Void Property Framework (2026-30)” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- The framework may be used by a contracting authority that is identified via the following link (https://www.fusion21.co.uk/permissible-users)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 27 Jan 2026, 16:38 GMT
- Last source update
- 19 Oct 2026, 07:39 BST
- Award evaluation window
- Submission end – 18 Aug 2026
- Authority reference
Fusion21-0104- FTS notice number
2026/S 000-043476- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-061021Find a Tender
- Risks
The risks summarised below and detailed in Schedule 5 of the framework agreement could jeopardise the satisfactory performance of the contract, but because of their nature, could not be addressed in the contract as awarded. Subject to the limitations of the Procurement Act 2023 Schedule 8 Para 5(1), materialisation of a known risk, these risks may result in permitted modifications:
- Cost Inflation
- TUPE
- Asset and Repair data
- IT interfacing
- Supply chain failure
Details of the Risk Register are available in the tender documentation.
How it was run
Official notice- Appointment period ends
- 19 Jun 2026, 12:00 BST
- Clarification deadline
- 5 Jun 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
call-off levy · 4% of call-off value · 4% is the maximum possible fee percentage however this may be discounted. A fee typically between 1% and 4% will apply, depending on the value of the call-off contract and the level of services required. Refer to Schedule 9 of the Framework Agreement.
The tender documents include:
- Appendix A - Invitation to Tender
- Appendix B - Fusion21 Framework Agreement
- Appendix C - Specification
- Appendix D - Price Schedules
- Appendix E - Commercial Instructions
- Appendix F - M3NHF V8 Responsive Maintenance and Void Property Works NDA
- Appendix G - Finance Stage 1 - Self Assessment
- Appendix H - Market Engagement Feedback
- Appendix I - Suppliers Guide
The tender documents are attatched to this notice but are readily accessible, electronically, and free of charge via the internet at the following address: fusion21.ukp.app.jaggaer.com ↗
Tenders are to be submitted electronically via the above portal.
Timeline
27 Jan 2026 → 19 Oct 2026 · 11 dates- Planning notice published266 days ago27 Jan 2026, 16:38 GMT
- Market engagement231 days ago2 Mar 2026, 23:59 GMT
Fusion21 is undertaking a pre-market engagement exercise ahead of the planned procurement of a Responsive Repairs and Void Property Framework. The framework will support in procuring high-quality, sustainable Responsive Repairs and Void Property Works and Services and deliver value for money, social value and environmental benefits. The primary aim of the market engagement is to seek supplier’s views to assist with and inform the following:
- Consider and develop approach to procurement;
- Consider the lotting structure, pricing mechanisms and geographical coverage of the framework to best meet the demands of our members;
- Influence the design of the procedure, conditions of participation and award criteria;
- Identify potential suppliers and ensure that the framework promotes fair access for SMEs and local suppliers, in line with PA23 objectives.
- Generate interest amongst the supply base for the purpose of increasing competition at the bidding stage.
Participation in this market engagement exercise is open to all suppliers with an interest or capability in delivering Responsive Repairs and Void Property Works and associated services across national and regional areas within the United Kingdom. Fusion21 welcomes the participation from:
- Established suppliers currently providing Responsive Repairs and Void Property works.
- SME’s and VCSE's seeking to engage in public sector opportunities.
This will be achieved by early supplier involvement to develop the proposed pricing model, framework scope, lotting structure, and value bandings, via the following methods:
- We invite interested suppliers to provide feedback by completing the following survey: www.fusion21.co.uk/responsive-repairs-s… ↗
- Virtual Webinar information session hosted by Fusion21on 10th February 2026, 11am to outline initial plans. Suppliers with questions will be signposted to the feedback form. Interested suppliers are invited to register their interest using this link:
www.fusion21.co.uk/reactiverepairswebinar ↗
- Subject to demand and capacity, Individual 1-1 supplier discussions with interested parties (e.g. Responsive Repairs and Void Property suppliers) to help inform and shape the new framework. A limited number will be made available and details will be made available in the webinar.
We plan to carry out supplier engagement throughout February, including a supplier webinar on 10th February 2026. The preliminary market engagement will close on the 2nd March 2026 and we aim to publish the final Invitation to Tender in April 2026, with the new framework scheduled to go live on 1st October 2026.
- Next notice expected182 days ago20 Apr 2026, 23:59 BST
- Tender notice published161 days ago12 May 2026, 13:40 BST
- Clarification questions by137 days ago5 Jun 2026, 17:00 BST
- Admission / appointment period ends123 days ago · period end, not a bid countdown19 Jun 2026, 12:00 BST
- Award decision expected by62 days ago18 Aug 2026, 23:59 BST
- Assessment summaries sent43 days ago7 Sept 2026, 00:00 BST
- Standstill ends31 days ago18 Sept 2026, 23:59 BST
- Contract starts19 days ago1 Oct 2026, 00:00 BST
- Latest notice published1 day ago19 Oct 2026, 07:39 BST
Notice history
13 events · 5 releases on Find a Tender · since 27 Jan 2026- Preliminary market engagement notice published27 Jan 2026, 16:38 GMTUK2
- Tender notice published12 May 2026, 13:40 BSTUK4
- Published value updated to £350,000,00012 May 2026, 13:40 BSTwas £330,000,000
- Status changed to active12 May 2026, 13:40 BST
- Procurement method changed12 May 2026, 13:40 BST
- Deadline published: 19 Jun 2026, 12:00 BST12 May 2026, 13:40 BST
- Tender notice published12 May 2026, 13:58 BSTUK4
- Contract award notice published9 Sept 2026, 15:05 BSTUK6
- Status changed to complete9 Sept 2026, 15:05 BST
- Buyer details updated9 Sept 2026, 15:05 BST
- Contract signature expected21 Sept 2026, 23:59 BSTscheduled
- Contract details notice published19 Oct 2026, 07:39 BSTUK7
- Buyer details updated19 Oct 2026, 07:39 BST
Routine re-releases (5)
- 2026-05: 1 release · 12 May 2026
- 2026-01: 1 release · 27 Jan 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Responsive Repairs & Maintenance1 award | |||
| A A MOLYNEUX BUILDERS LIMITEDSME, ARPG ECO LTDSME, Axis Europe, CONNECT LETTINGS AND MANAGEMENT LIMITEDSME, Equans Regeneration Ltd, FIRST FIX HEROES LTDSME +36 more1 Oct 2026 – 30 Sept 2030Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023. | £240,000,000 | 7 Sept 2026 | Awarded |
| Lot 2 · Void Property Improvement1 award | |||
| A A MOLYNEUX BUILDERS LIMITEDSME, Axis Europe, ETEC CONTRACT SERVICES LTDSME, Equans Regeneration Ltd, FIRST FIX HEROES LTDSME, MP GROUP U K LIMITEDSME +47 more1 Oct 2026 – 30 Sept 2030Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023. | £30,000,000 | 7 Sept 2026 | Awarded |
| Lot 3 · Void Property Security, Clearance and Pest Control1 award | |||
| Bidvest Noonan (UK) Limited, Frank Rogers Building Contractor LtdSME, ORBIS PROTECT LIMITED1 Oct 2026 – 30 Sept 2030Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023. | £12,500,000 | 7 Sept 2026 | Awarded |
| Lot 4 · Disrepair Works1 award | |||
| Access-able (Uk) LimitedSME, Axis Europe, CONNECT LETTINGS AND MANAGEMENT LIMITEDSME, ETEC CONTRACT SERVICES LTDSME, Equans Regeneration Ltd, FIRST FIX HEROES LTDSME +34 more1 Oct 2026 – 30 Sept 2030Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023. | £65,000,000 | 7 Sept 2026 | Awarded |
| Lot 5 · Contact Centre Services1 award | |||
| ALL SERVICE 4 U LIMITEDSME, Davies Group Limited, MAINTENANCE MANAGEMENT LIMITEDSME, Mears Limited, ORBIS PROTECT LIMITED, PROPCALL LTDSME1 Oct 2026 – 30 Sept 2030Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023. | £2,500,000 | 7 Sept 2026 | Awarded |
Contracts
Responsive Repairs and Maintenance · A A MOLYNEUX BUILDERS LIMITEDSME, ARPG ECO LTDSME, Axis Europe, CONNECT LETTINGS AND MANAGEMENT LIMITEDSME, Equans Regeneration Ltd, FIRST FIX HEROES LTDSME +36 more
- Signed
- 1 Oct 2026
- Value
- £240,000,000
- Period
- 1 Oct 2026 – 30 Sept 2030
- Status
- active
- Options
- Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.
Void Property Improvement · A A MOLYNEUX BUILDERS LIMITEDSME, Axis Europe, ETEC CONTRACT SERVICES LTDSME, Equans Regeneration Ltd, FIRST FIX HEROES LTDSME, MP GROUP U K LIMITEDSME +47 more
- Signed
- 1 Oct 2026
- Value
- £30,000,000
- Period
- 1 Oct 2026 – 30 Sept 2030
- Status
- active
- Options
- The right to additional purchases while the contract is valid. Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.
Void Property Security, Clearance and Pest Control · Bidvest Noonan (UK) Limited, Frank Rogers Building Contractor LtdSME, ORBIS PROTECT LIMITED
- Signed
- 1 Oct 2026
- Value
- £12,500,000
- Period
- 1 Oct 2026 – 30 Sept 2030
- Status
- active
- Options
- The right to additional purchases while the contract is valid. Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.
Disrepair Works · Access-able (Uk) LimitedSME, Axis Europe, CONNECT LETTINGS AND MANAGEMENT LIMITEDSME, ETEC CONTRACT SERVICES LTDSME, Equans Regeneration Ltd, FIRST FIX HEROES LTDSME +34 more
- Signed
- 1 Oct 2026
- Value
- £65,000,000
- Period
- 1 Oct 2026 – 30 Sept 2030
- Status
- active
- Options
- The right to additional purchases while the contract is valid. Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.
Contact Centre Services · ALL SERVICE 4 U LIMITEDSME, Davies Group Limited, MAINTENANCE MANAGEMENT LIMITEDSME, Mears Limited, ORBIS PROTECT LIMITED, PROPCALL LTDSME
- Signed
- 1 Oct 2026
- Value
- £2,500,000
- Period
- 1 Oct 2026 – 30 Sept 2030
- Status
- active
- Options
- The right to additional purchases while the contract is valid. Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Responsive Repairs & Maintenance | 46final-stage tenders · 66 at stage one | 34 | 0 | — |
| 2 · Void Property Improvement | 72final-stage tenders · 94 at stage one | 59 | 0 | — |
| 3 · Void Property Security, Clearance and Pest Control | 3final-stage tenders · 9 at stage one | 1 | 0 | — |
| 4 · Disrepair Works | 43final-stage tenders · 57 at stage one | 35 | 0 | — |
| 5 · Contact Centre Services | 6final-stage tenders · 9 at stage one | 3 | 0 | — |
Who bid (first 60 of 77)
- wonA A MOLYNEUX BUILDERS LIMITEDSME · North West England · 1, 2
- wonARPG ECO LTDSME · North West England · 1, 2, 4
- wonAXIS EUROPE LIMITED · Greater London · 1, 2, 4
- did not winBUSTON & MAUGHAN LIMITEDSME · North East England · 1, 2, 4
- did not winCardo (South) Limited · Wales (Cymru) · 1, 2, 4
- did not winCAVENDISH CONSTRUCTION LTDSME · South East England · 1, 2, 4
- did not winCHIGWELL (LONDON) PLCSME · Greater London · 1, 2
- did not winCOMBINED FACILITIES MANAGEMENT LTDSME · Northern Ireland · 1, 2, 4
- wonCONNECT LETTINGS AND MANAGEMENT LIMITEDSME · Greater London · 1, 4, 2
- did not winDLP SERVICES (NORTHERN) LIMITEDSME · North West England · 1, 2, 4
- did not winECOSAFE HEATING LIMITEDSME · South West England · 1, 2, 4
- did not winELECT BUILDING AND MAINTENANCE LIMITEDSME · North West England · 1, 2, 4
- wonEQUANS Regeneration Limited · North East England · 1, 2, 4
- wonFIRST FIX HEROES LTDSME · South East England · 1, 2, 4
- did not winFOSTER PROPERTY MAINTENANCE LIMITEDSME · Greater London · 1, 2, 4
- did not winHINDLEY CONTRACTORS LIMITEDSME · West Midlands · 1, 2
- did not winIAN WILLIAMS LIMITED · South West England · 1, 2, 4
- did not winJEAKINS WEIR LIMITEDSME · East Midlands · 1, 2
- did not winD R JONES YEOVIL LTD.SME · South West England · 1, 2, 4
- wonLAKER BUILDING MANAGEMENT SOLUTIONS LIMITEDSME · West Midlands · 1, 2, 4
- did not winLUKEMANS LTDSME · East of England · 1, 2, 4
- wonM.D. BUILDING SERVICES LIMITED · South West England · 1, 2
- did not winMAMO BUILDING SERVICES LIMITEDSME · Northern Ireland · 1, 2, 4
- did not winMATTHEWS & TANNERT LIMITEDSME · East Midlands · 1, 4, 2
- did not winMAURICE FLYNN & SONS LTDSME · Northern Ireland · 1
- wonMEARS LIMITED · South West England · 1, 2
- did not winMILESTONE SOUTH EAST LIMITEDSME · Greater London · 1, 2
- did not winMNM PROPERTY SERVICES LIMITEDSME · Greater London · 1, 4, 2
- wonMP GROUP U K LIMITEDSME · Scotland · 1, 2, 4
- did not winMULLEN PROPERTY SERVICES LTDSME · South East England · 1, 2, 4
- did not winNC RANGE SITE LIMITEDSME · Greater London · 1, 2
- did not winP.K. MURPHY CONSTRUCTION LIMITEDSME · Northern Ireland · 1, 2, 4
- did not winRAPID RESPONSE MAINTENANCE LTDSME · East of England · 1, 4, 2
- did not winRE-GEN (UK) CONSTRUCTION LIMITEDSME · East of England · 1, 2, 4
- did not winSCS FACILITY SERVICES LTDSME · North West England · 1, 2
- did not winSEE SERVICES LTDSME · Greater London · 1
- did not winSOVINI PROPERTY SERVICES LIMITED · North West England · 1, 2
- did not winSURESERVE ENERGY SERVICES UK LIMITED · Scotland · 1, 2
- did not winT Gilmartin Ltd · East of England · 1, 2, 4
- did not winUI SOCIAL INFRASTRUCTURE LIMITED · North West England · 1, 2, 4
- did not winUPS BUILDING & MAINTENANCE LIMITEDSME · North West England · 1, 2, 4
- did not winWATES PROPERTY SERVICES LIMITED · South East England · 1, 2, 4
- wonACCESS-ABLE (UK) LIMITEDSME · North West England · 2, 4
- did not winBrendan Loughran & Sons LtdSME · Northern Ireland · 2, 4
- did not winCBM GROUP LTDSME · East of England · 2
- did not winCHAS BERGER LIMITEDSME · Greater London · 2
- did not winD C K CONSTRUCTION LIMITEDSME · Greater London · 2
- wonETEC CONTRACT SERVICES LIMITEDSME · Greater London · 2, 4
- wonFRANK ROGERS (BUILDING CONTRACTOR) LIMITEDSME · North West England · 2, 3, 4
- did not winHARDYMAN & CO LIMITEDSME · West Midlands · 2
- did not winLURA CONSTRUCTIONS LTDSME · Greater London · 2, 4
- did not winMIDLANDS BUILDING & MAINTENANCE LIMITEDSME · South West England · 2, 4
- did not winMULALLEY & CO. LIMITED · Greater London · 2
- wonP.F.L. ELECTRICAL LTDSME · Greater London · 2
- did not winR. BENSON PROPERTY MAINTENANCE LIMITEDSME · South East England · 2
- did not winSER CONTRACTOR LTDSME · East of England · 2
- wonSOUTHWEST VOIDS LTDSME · South West England · 2, 4
- did not winSTERLING SERVICES (NORTHERN) LIMITEDSME · North West England · 2, 4
- did not winSTRUCTEC (N.W.) LIMITEDSME · North West England · 2
- did not winSYNERGIZE LTDSME · Yorkshire and the Humber · 2
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeFramework contractors & participating bidders
81 commercial parties on the notice · 44 awardedThe first 50 of 81 commercial parties (by name); the JSON mirror lists them all.
- A A MOLYNEUX BUILDERS LIMITEDFramework contractor
- AB BUILDING & ELECTRICAL LTDBidder / tenderer
- ACCESS-ABLE (UK) LIMITEDFramework contractor
- ALL SERVICE 4 U LIMITEDFramework contractor
- ARC GROUP LONDON LIMITEDBidder / tenderer
- ARCHITECTURAL DECORATORS LIMITEDBidder / tenderer
- ARPG ECO LTDFramework contractor
- ASPECT GROUP SERVICES LIMITEDFramework contractor
- AXIS EUROPE LIMITEDFramework contractor
- BIDVEST NOONAN (UK) LIMITEDFramework contractor
Show 40 more suppliers
- BUSTON & MAUGHAN LIMITEDFramework contractor
- Brendan Loughran & Sons LtdFramework contractor
- CAVENDISH CONSTRUCTION LTDFramework contractor
- CBM GROUP LTDFramework contractor
- CHAS BERGER LIMITEDFramework contractor
- CHIGWELL (LONDON) PLCFramework contractor
- COMBINED FACILITIES MANAGEMENT LTDFramework contractor
- CONNECT LETTINGS AND MANAGEMENT LIMITEDFramework contractor
- Cardo (South) LimitedFramework contractor
- D C K CONSTRUCTION LIMITEDFramework contractor
- D R JONES YEOVIL LTD.Framework contractor
- DASCO CONSTRUCTION LTD.Bidder / tenderer
- DAVIES GROUP LIMITEDFramework contractor
- DLP SERVICES (NORTHERN) LIMITEDFramework contractor
- ECOSAFE HEATING LIMITEDFramework contractor
- ELECT BUILDING AND MAINTENANCE LIMITEDFramework contractor
- EQUANS Regeneration LimitedFramework contractor
- ETEC CONTRACT SERVICES LIMITEDFramework contractor
- FIRST FIX HEROES LTDFramework contractor
- FOSTER PROPERTY MAINTENANCE LIMITEDFramework contractor
- FRANK ROGERS (BUILDING CONTRACTOR) LIMITEDFramework contractor
- GLENN SLATER CONTRACTORS LTDBidder / tenderer
- HARDYMAN & CO LIMITEDFramework contractor
- HERTS HERITAGE BUILDING AND ROOFING LIMITEDBidder / tenderer
- HINDLEY CONTRACTORS LIMITEDFramework contractor
- IAN WILLIAMS LIMITEDFramework contractor
- JEAKINS WEIR LIMITEDFramework contractor
- JOS PROPERTY SERVICES LIMITEDFramework contractor
- LAKER BUILDING MANAGEMENT SOLUTIONS LIMITEDFramework contractor
- LUKEMANS LTDFramework contractor
- LURA CONSTRUCTIONS LTDFramework contractor
- M.D. BUILDING SERVICES LIMITEDFramework contractor
- MAINTENANCE MANAGEMENT LIMITEDFramework contractor
- MAMO BUILDING SERVICES LIMITEDFramework contractor
- MATTHEWS & TANNERT LIMITEDFramework contractor
- MAURICE FLYNN & SONS LTDFramework contractor
- MEARS LIMITEDFramework contractor
- MIDLANDS BUILDING & MAINTENANCE LIMITEDFramework contractor
- MILESTONE SOUTH EAST LIMITEDFramework contractor
- MNM PROPERTY SERVICES LIMITEDFramework contractor
Official documents & specifications (18)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
Show 5 more notices
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender