Official UK procurement notice
Response Maintenance and Improvement
Authority: Northern Ireland Housing Executive (Central government)
What is being bought4 lots · detail below
Published requirement descriptionThe lot contracts associated with this competitive tendering procedure will deliver responsive maintenance, emergency repairs, void property works, civil engineering, asbestos services, fire safety works, and associated inspections across the Contracting Authority's properties within the relevant region. The successful Suppliers will provide a 24/7/365 responsive repairs service, undertake technical and compliance inspections, manage multi‑trade repair tasks, and support statutory landlord obligations. Services include working in occupied and unoccupied homes, communal areas, and Contracting Authority-owned land and buildings. The Suppliers must meet extensive requirements in health and safety, customer care, IT integration, appointments, reporting, social value, environmental sustainability, and performance management, and must collaborate with the Contracting Authority. No minimum volume of work is guaranteed. In accordance with the Procurement Policy Note 01/21 - Social Value in Procurement, this Contract will deliver measurable social value outcomes. Under this Procurement Suppliers will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and Award Criteria may relate, in particular, to social value.
- The authority expects to re-tender this requirement around 1 Nov 2030, 23:59 GMT.
- No preliminary market engagement: A Preliminary Market Engagement Notice was published on the Find a Tender service on 24 March 2026 (Notice identifier: 2026/S 000‑026870). In addition, a Planned Procurement Notice was published on the Find a Tender service on 13 March 2026 (Notice identifier: 2026/S 000‑023233), Procurement identifier (OCID): ocds-h6vhtk-066a69. The Planned Procurement Notice specified the procedure type as a Competitive Flexible Procedure. Feedback received through market engagement subsequently contributed to informing the Housing Executive’s decision to proceed using the Open Procedure. As a result of this change in procedure, the Tender Notice could not be published while linked to the earlier Planned Procurement Notice due to central digital platform validation rules. To enable publication, the Housing Executive removed the OCID link from the Notice Linking section of the Tender Notice. Details of the preliminary market engagement and the associated notices are set out in ITT Section 6.2.
CPV: Asbestos removal services · Asbestos-removal work · Bathrooms construction work · Building completion work · Building construction work · Building installation work · Building services · Building-inspection services · Construction work · Demolition work · Electrical installation work · Fencing, railing and safety equipment installation work · +20 more
Lots and requirements (4)Procurement structure
4 lots · all with a published value (£143,742,831 together) · win at most 2 of them · same evaluation weights on every lotLot #1South West (South Area)AwardedPublished value£18,843,386
The source published no individual description for this lot.
- Economic & financial standing
Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £3,410,178
- Technical & professional ability
Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.
Lot #2South Belfast (Belfast Area)AwardedPublished value£40,647,290
The source published no individual description for this lot.
- Economic & financial standing
Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £7,356,135
- Technical & professional ability
Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.
Lot #3East Belfast (Belfast Area)AwardedPublished value£39,001,459
The source published no individual description for this lot.
- Economic & financial standing
Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £7,058,281
- Technical & professional ability
Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.
Lot #4South Down (South Area)AwardedPublished value£45,250,696
The source published no individual description for this lot.
- Economic & financial standing
Financial Capability - Minimum Notation Value with Verified status of the Work Category relied upon for Suppliers in this Lot is £8,189,235
- Technical & professional ability
Provision of 2 specific contracts to meet the technical and / or professional experience condition of participation. This is the same across all lots.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality: Quality Question 1 - Social Value - Community-Based Projects Quality Question 2 - Programming Job Requests Quality Question 3 - Continuous Improvement Refer to associated tender documents for more details.
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Nov 2030
- First published
- 23 Apr 2026, 16:51 BST
- Last source update
- 4 Aug 2026, 14:03 BST
- Award evaluation window
- Submission end – 24 Jun 2026
- Authority reference
P1144- FTS notice number
2026/S 000-037290- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-068a14Find a Tender
- Risks
Due to the exceptional current market circumstances in existence at the time of this tender competition (and which may arise during the term of the contract), the contracting authority is aware that there may be significant divergences between the costs assumed by tenderers and the actual costs for delivery during the term of the contract. Such changes are unlikely to be captured completely by the operation of the indexation clause in the contract to the prices tendered. The contracting authority considers that such risks could jeopardise the satisfactory performance of the contract, but because of their nature could not be addressed accurately and completely in the contract as awarded. The contracting authority has identified such risks as “known risks” meeting the description in paragraph 6(a) of Schedule 8 of the Procurement Act 2023 and if such risks materialise the contracting authority may modify the contract in accordance with paragraph 5 of Schedule 8 of the Procurement Act 2023.
Extent of work required in any Lot Contract may push Lot Contract expenditure beyond the
awarded value, thereby resulting in the need to increase the contract value specified in the relevant notice.
Risk of volume of work being higher as a result of needing to apply the back up and support service in a neighbouring Lot which may be for any of the following reasons:
>following a Major Incident/Emergency,
>if there is no contractor Providing the Service in a Lot,
>if the Client requires additional resources to address a failure in the performance of a
contractor appointed to Provide the Service in another Lot,
>if another contractor has not complied with an instruction, or
>if a Contract Lot has not been awarded from the initial tender.
Risk that an alternative contractor to the one appointed as the back up and support
contractor will be required to provide back up and support due to the following reasons:
>there is no back up and support contractor appointed either as a result of the lot not
being awarded, or the lot being awarded to the same contractor.
>the appointed back up and support contractor cannot provide the back up and support
services due to issues with, for example, capacity.
How it was run
Official notice- Submission deadline
- 3 Jun 2026, 15:00 BST
- Clarification deadline
- 18 May 2026, 15:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
23 Apr 2026 → 4 Aug 2026 · 8 dates- Tender notice published176 days ago23 Apr 2026, 16:51 BST
- Clarification questions by151 days ago18 May 2026, 15:00 BST
- Submission deadline135 days ago3 Jun 2026, 15:00 BST
- Award decision expected by113 days ago24 Jun 2026, 23:59 BST
- Assessment summaries sent112 days ago26 Jun 2026, 00:00 BST
- Contract starts107 days ago1 Jul 2026, 00:00 BST
- Standstill ends99 days ago8 Jul 2026, 23:59 BST
- Latest notice published73 days ago4 Aug 2026, 14:03 BST
Notice history
7 events · 4 releases on Find a Tender · since 23 Apr 2026- Tender notice published23 Apr 2026, 16:51 BSTUK4
- Tender notice published22 May 2026, 09:47 BSTUK4
- Deadline moved to 3 Jun 2026, 15:00 BST22 May 2026, 09:47 BST+6 days · was 28 May 2026, 15:00 BST
- Contract award notice published29 Jun 2026, 11:56 BSTUK6
- Status changed to complete29 Jun 2026, 11:56 BST
- Contract signature expected31 Jul 2026, 23:59 BSTscheduled
- Contract details notice published4 Aug 2026, 14:03 BSTUK7
Published amendments (1)
The tender submission deadline has been extended from 28/05/2026 at 15:00 to 03/06/2026 at 15:00.
Routine re-releases (4)
- 2026-04: 1 release · 23 Apr 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · South West (South Area)1 award | |||
| B.I. Electrical (NI) ServicesSME1 Aug 2026 – 31 Jul 2031Options: In accordance with the associated tender documents and Tender Notice. | £22,375,048 | 25 Jun 2026 | Awarded |
| Lot 2 · South Belfast (Belfast Area)1 award | |||
| NICOR CONSTRUCTIONSME1 Sept 2026 – 31 Aug 2031Options: In accordance with the associated tender documents and Tender Notice. | £45,393,749 | 25 Jun 2026 | Awarded |
| Lot 3 · East Belfast (Belfast Area)1 award | |||
| COMBINED FACILITIES MANAGEMENT LTDSME1 Sept 2026 – 31 Aug 2031Options: In accordance with the associated tender documents and Tender Notice. | £45,415,757 | 25 Jun 2026 | Awarded |
| Lot 4 · South Down (South Area)1 award | |||
| P.K. MURPHY CONSTRUCTION LTDSME1 Nov 2026 – 31 Oct 2031Options: In accordance with the associated tender documents and Tender Notice. | £61,960,451 | 25 Jun 2026 | Awarded |
Contracts
Response Maintenance and Improvement - Lot 1 South West (South Area) · B.I. Electrical (NI) ServicesSME
- Signed
- 10 Jul 2026
- Value
- £22,375,048
- Period
- 1 Aug 2026 – 31 Jul 2031
- Status
- active
- Options
- The right to additional purchases while the contract is valid. In accordance with the associated tender documents and Tender Notice.
12 agreed KPIs: KPI 1 Customer Satisfaction - overall · KPI 2 Quality Client's Post Inspections - Pass Rate · KPI 2 Cost Client's Post Inspections - Pass Rate …
- KPI 1 Customer Satisfaction - overall
- KPI 2 Quality Client's Post Inspections - Pass Rate
- KPI 2 Cost Client's Post Inspections - Pass Rate
- KPI 3 Time - Core Works completed on Site in time
- KPI 3 Time - Core Works Routine and Priority X Task Orders completed on Site in time
- KPI 4 Time - Voids completed on Site in time
- KPI 5 Time - Adaptations completed on Site in time
- KPI 6 Time - Task Order Completion in time
- KPI 7 Adherence to CPD's 'Sustainable Procurement in Construction - Sustainability Requirements'
- KPI 8 Time - Responsive Maintenance appointments kept
- KPI 9 First time fix (Responsive Maintenance)
- KPI 10A Default Notices issued - for Contract in Lot 1 South Region South West Area.
Response Maintenance and Improvement - Lot 2. South Belfast (Belfast Area) · NICOR CONSTRUCTIONSME
- Signed
- 10 Jul 2026
- Value
- £45,393,749
- Period
- 1 Sept 2026 – 31 Aug 2031
- Status
- active
- Options
- The right to additional purchases while the contract is valid. In accordance with the associated tender documents and Tender Notice.
8 agreed KPIs: KPI 1 Customer Satisfaction - overall · KPI 2 Quality Client's Post Inspections - Pass Rate · KPI 2 Cost Client's Post Inspections - Pass Rate …
- KPI 1 Customer Satisfaction - overall
- KPI 2 Quality Client's Post Inspections - Pass Rate
- KPI 2 Cost Client's Post Inspections - Pass Rate
- KPI 3 Time - Core Works completed on Site in time
- KPI 3 Time - Core Works Routine and Priority X Task Orders completed on Site in time
- KPI 4 Time - Voids completed on Site in time
- KPI 5 Time - Adaptations completed on Site in time
- KPI 6 Time - Task Order Completion in time
Response Maintenance and Improvement - Lot 3. East Belfast (Belfast Area) · COMBINED FACILITIES MANAGEMENT LTDSME
- Signed
- 10 Jul 2026
- Value
- £45,415,757
- Period
- 1 Sept 2026 – 31 Aug 2031
- Status
- active
- Options
- The right to additional purchases while the contract is valid. In accordance with the associated tender documents and Tender Notice.
Response Maintenance and Improvement - Lot 4. South Down (South Area) · P.K. MURPHY CONSTRUCTION LTDSME
- Signed
- 10 Jul 2026
- Value
- £61,960,451
- Period
- 1 Nov 2026 – 31 Oct 2031
- Status
- active
- Options
- The right to additional purchases while the contract is valid. In accordance with the associated tender documents and Tender Notice.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · South West (South Area) | 4final-stage tenders | 4 | 0 | — |
| 2 · South Belfast (Belfast Area) | 6final-stage tenders | 6 | 0 | — |
| 3 · East Belfast (Belfast Area) | 5final-stage tenders · 6 at stage one | 5 | 0 | — |
| 4 · South Down (South Area) | 3final-stage tenders · 5 at stage one | 3 | 0 | — |
Who bid
- wonB.I. ELECTRICAL SERVICES (NI) LTD trading as GreenviewSME · Northern Ireland · 1
- wonNicor ConstructionSME · Northern Ireland · 2, 1
- wonCOMBINED FACILITIES MANAGEMENT LTDSME · Northern Ireland · 3, 1, 2
- wonP.K. MURPHY CONSTRUCTION LIMITEDSME · Northern Ireland · 4, 2, 3
- did not winMAMO BUILDING SERVICES LIMITEDSME · Northern Ireland · all lots
- did not winH & A MECHANICAL SERVICES LIMITEDSME · Northern Ireland · 2, 3
- did not winCTS PROJECTS LIMITEDSME · Northern Ireland · 2, 3, 4
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
7 commercial parties on the notice · 4 awarded- B.I. ELECTRICAL SERVICES (NI) LTD trading as GreenviewAwarded supplier
- COMBINED FACILITIES MANAGEMENT LTDAwarded supplier
- CTS PROJECTS LIMITEDBidder / tenderer
- H & A MECHANICAL SERVICES LIMITEDBidder / tenderer
- MAMO BUILDING SERVICES LIMITEDBidder / tenderer
- Nicor ConstructionAwarded supplier
- P.K. MURPHY CONSTRUCTION LIMITEDAwarded supplier
Official documents & specifications (10)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
Show 2 more notices
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender