Find a TenderAwarded
Published 14 Feb 2025, 09:46 GMT

Official UK procurement notice

Residential Textiles and Linen Services

Official notice

Authority: North Western Universities Purchasing Consortium (Public body)

Framework agreement4 lotsGoodsOpen procedureSME suitable
Framework ceiling (notional)£18,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 15 Apr 2025awarded 26 Feb 2026
Lots 4see the lot list below
Framework period 3 yrsends 31 Jul 2028 · extension options published · starts 1 Aug 2025

What is being bought4 lots · detail below

Published requirement description

NWUPC is establishing a multi-provider Framework Agreement on behalf of members of NWUPC, CPC, APUC, HEPCW, LUPC, NEUPC, and SUPC for Residential Textiles and Linen Services Ref: FFE3188 NW. The Framework Agreement will be split into (4) lots as follows:

Lot 1 Residential Textiles and Student and Conferencing Packs

Lot 2 Window Coverings

Lot 3 Fully Managed Linen Hire and Laundry Service

Lot 4 Laundry Service for member owned Linen

This Framework Agreement will commence on 1st August 2025 for an initial period of thirty-six (36) months until 31st July 2028 with the option to extend the Agreement for (12) months until 31st July 2029 subject to satisfactory Economic Operator performance.

CPV: Articles for the bathroom and kitchen · Bathrobes · Bed linen · Beds and bedding and specialist soft furnishings · Blinds · Curtains · Curtains, drapes, valances and textile blinds · Installation work of blinds · Kitchenware · Laundry-collection services · Laundry-management services · Laundry-operation services · +5 more

How this framework works

From the published notice
Places
up to 24 suppliers · 7 bids received (0.3 per place) · 9 appointed
Framework period
3 yrs from 1 Aug 2025

Lots and requirements (4)Procurement structure

4 lots · no lot values published · same evaluation weights on every lot
Lot #1Residential Textiles and Student and Conferencing PacksCancelledRenewal 3 yrs

Lot 1 covers the supply of residential textiles and kitchen starter packs. The framework agreement is designed for the bulk supply of in scope products to member institution site for use predominantly in student residential accommodation & conferencing settings. This lot covers the supply of goods, across the United Kingdom for Bedding Textiles (not limited to Bed Linen and Bedding packs, duvets, pillows) and Kitchen Starter packs (not limited to Dining ware, crockery, cutlery, pans, glassware), Cooking aids and Kitchen Linens. This lot also covers the supply of the above in-scope goods, across the United Kingdom, directly to the student on a non-mandatory basis. Coverage is national but is not mandatory that appointed suppliers can supply each region. Additional information: Please read the Supplier Guide to Tendering, Selection Criteria Scoring Mechanism, Invitation to Tender and accompanying appendices prior to completing any sections on this e-tendering system.

Contract period: 1 Aug 2025 – 31 Jul 2028 (3 yrs)
Delivery: UK
Extensions: Option to extend the Agreement for (12) months until 31st July 2029 subject to satisfactory Economic Operator performance.Variant bids: not allowed
Lot #2Window CoveringsCancelledRenewal 3 yrs

This lot covers supply only and supply & installation of a range of curtains, blinds and other window coverings including but not limited to manual and electric roller, venetian, & vertical blinds in a range of fabrics and materials; black out, dim out, lined & non-lined curtains in a range of fabrics; and window films. Products will be provided in both occupied and unoccupied areas of a member institution’s estate including but not limited to student, residential and commercial accommodation, teaching areas including lecture theatres, bathrooms, offices, storerooms, reception areas, corridors, and stairways. Installations may be required in buildings of historical interest or listings. Additional information: Please read the Supplier Guide to Tendering, Selection Criteria Scoring Mechanism, Invitation to Tender and accompanying appendices prior to completing any sections on this e-tendering system.

Contract period: 1 Aug 2025 – 31 Jul 2028 (3 yrs)
Delivery: UK
Extensions: Option to extend the Agreement for (12) months until 31st July 2029 subject to satisfactory Economic Operator performance.Variant bids: not allowed
Lot #3Fully Managed Linen Hire and Laundry ServiceCancelledRenewal 3 yrs

This lot covers the provision of fully managed linen and laundry services which will include but is not limited to: linen hire and laundering services entailing article provision, article collection & return, washing and finishing, ironing, dry cleaning, stain removal, alternations and tumble drying.

The services will be required across a range of articles including but not limited to accommodation linen (including but not limited to duvet covers, pillowcases, sheets), event linen (including but not limited to tablecloths) and bathroom textiles.

Articles will be predominantly for conferencing use. Additional information: Please read the Supplier Guide to Tendering, Selection Criteria Scoring Mechanism, Invitation to Tender and accompanying appendices prior to completing any sections on this e-tendering system.

Contract period: 1 Aug 2025 – 31 Jul 2028 (3 yrs)
Delivery: UK
Extensions: Option to extend the Agreement for (12) months until 31st July 2029 subject to satisfactory Economic Operator performance.Variant bids: not allowed
Lot #4Laundry Service for member owned LinenCancelledRenewal 3 yrs

This lot covers the provision of laundry services for member owned articles. The lot includes but is not limited to: article collection & return, washing and finishing, ironing, dry cleaning, stain removal, alternations and tumble drying.

The services will be required across a range of articles including but not limited to accommodation linen (including but not limited to duvet covers, pillowcases, sheets), event linen (including but not limited to tablecloths), bathroom textiles, member institution issued uniforms/clothing (including laboratory coats) and curtains. Additional information: Please read the Supplier Guide to Tendering, Selection Criteria Scoring Mechanism, Invitation to Tender and accompanying appendices prior to completing any sections on this e-tendering system.

Contract period: 1 Aug 2025 – 31 Jul 2028 (3 yrs)
Delivery: UK
Extensions: Option to extend the Agreement for (12) months until 31st July 2029 subject to satisfactory Economic Operator performance.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Customer Requirements: 40%
  • price: 60%
Published award criteria (2)
  • Customer Requirements: 40
  • Price: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Residential Textiles and Linen Services” is a framework: the contest is a place on its panel, up to 24 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
14 Feb 2025, 09:46 GMT
Last source update
25 Mar 2026, 16:02 GMT
Award evaluation window
15 Apr 2025 – …
Authority reference
FFE3188NW
FTS notice number
2026/S 000-027479
Classification (CPV)
Articles for the bathroom and kitchenBathrobesBed linenBeds and bedding and specialist soft furnishingsBlindsCurtainsCurtains, drapes, valances and textile blindsInstallation work of blindsKitchenwareLaundry-collection services
+7 moreLaundry-management servicesLaundry-operation services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04df04 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: With regard to the award of Lot 3, a submission was received and accepted but the contract conclusion is still to be finalised. Once the contract is concluded, a further contract award notice will be published for Lot 3. As per Section V of this notice, no award is being made under Lot 4. The following organisations have committed to this procurement and intend to utilise the Framework Agreement as soon as possible after award: NWUPC https://www.nwupc.ac.uk/our-members CPC https://www.thecpc.ac.uk/members/ APUC http://www.apuc-scot.ac.uk/#!/members HEPCW https://www.hepcw.ac.uk/members/ LUPC https://www.lupc.ac.uk/member-list NEUPC http://www.neupc.ac.uk/our-members SUPC https://www.supc.ac.uk/about-us/our-members/our-members At some point during the life of the Framework Agreement the current members of the following may wish to utilise the Agreement and should have access at any point with the permission of NWUPC. This Agreement is not intended to replace any current Agreements that either participating or non-participating Institutions may already have in place. A list of the current members is available as follows: Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide https://www.gov.uk/government/organisations Local Authorities https://www.gov.uk/find-local-council https://www.local.gov.uk NDPBs https://www.gov.uk/government/organisations National Parks Authorities https://www.nationalparks.uk/ Police Forces in the United Kingdom http://www.police.uk/?view=force_sites Fire and Rescue Services in the United Kingdom https://www.nationalfirechiefs.org.uk/fire-and-rescue-services NHS Bodies England https://www.england.nhs.uk/publication/nhs-provider-directory/ Hospices in the UK https://www.hospiceuk.org/hospice-care-finder Registered Social Landlords (Housing Associations) https://www.gov.uk/government/publications/registered-providers-of-social-housing Third Sector and Charities in the United Kingdom https://www.gov.uk/government/organisations/charity-commission http://www.oscr.org.uk Citizens Advice in the United Kingdom http://www.citizensadvice.org.uk/index/getadvice.htm www.cas.org.uk Scottish Police http://www.scotland.police.uk NI Public Bodies Northern Ireland Government Departments https://www.northernireland.gov.uk/topics/your-executive/government-departments https://www.nidirect.gov.uk/contacts/government-departments-in-northern-ireland Northern Ireland Public Sector Bodies and Local Authorities https://www.finance-ni.gov.uk/articles/list-public-bodies-which-ni-public-procurement-policy-applies Schools and Universities in Northern Ireland https://www.education-ni.gov.uk/ Health and Social care in Northern Ireland http://online.hscni.net Northern Ireland Housing Associations https://www.nidirect.gov.uk/contacts/housing-associations Police Service of Northern Ireland https://www.psni.police.uk

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
15 Apr 2025, 13:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
15 Apr 2025, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

15 Apr 2025 → 25 Mar 2026 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    15 Apr 2025, 13:00 BST
  2. Bids opened
    15 Apr 2025, 14:00 BST
  3. Contract starts
    1 Aug 2025, 00:00 BST
  4. Notice published209 days ago
    25 Mar 2026, 16:02 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    25 Mar 2026, 16:02 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 9admitted to the panel · see the list ↓
Bids received 77 from SMEs
Contracts signed 2latest 26 Feb 2026

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £18,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1 Residential Textiles and Student and Conferencing Packs

    Signed
    26 Feb 2026
    Value
    ceiling above
    Status
    active
  • Lot 2 Window Coverings

    Signed
    26 Feb 2026
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7bids · 7 electronic7——

Contracting authority & participating public bodies

North Western Universities Purchasing Consortium

Contracting authorityPublic bodySub-central contracting authorityEducation 04045190 Salford Innovation Forum, Room 210, 51 Frederick Road,, Salford, UK, M6 6FPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • NWUPC LtdReview body Salford

Framework contractors & participating bidders

9 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria