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Published 8 Oct 2021, 12:05 BST

Official UK procurement notice

Replacement of CMS (Content Management System) with a Digital Experience Platform

Official notice

Authority: University of South Wales (Education)

3 lotsServicesOpen procedureSME suitableMax 3 lots to bid
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Wales (UKL15)
Budget not disclosedValue not published
Submissions closed 21 Oct 2021awarded 28 Jan 2022
Awarded to Terminalfour Solutions Ltd3 awards

What is being bought3 lots · detail below

Published requirement description

Tenders are being invited for the supply, installation and configuration of a replacement of a current CMS (Content Management System). The University is seeking a "Digital Experience Platform" through a SaaS cloud based service to reduce the burden on IT while supporting needs of staff and students. USW would like to migrate sites by the end of March 2022.

Managing the University web services is a highly labour-intensive process that is currently fragmented across many sub domains and administrative teams. It is anticipated that the new system will provide a highly self-service publishing capability for content managers and owners which will allow full integration of all required services and better support future design changes as we evaluate the needs of our staff and students.

CPV: Software package and information systems · Software supply services · System, storage and content management software package

Lots and requirements (3)Procurement structure

3 lots · no lot values published · a supplier may bid for at most 3 of them · evaluation weights differ by lot
Lot #1Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’AwardedRenewal

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are:

Lot 1 - Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ (4-6yrs) - (This Lot 1)

Lot 2 - Full migration of existing sites to selected ‘Digital Experience Platform’

Lot 3 - UX Design & Development Service for the selected ‘Digital Experience Platform’

A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender.

While a single supplier may be preferable for several reasons, the University is happy to consider ‘specialist services’ for both the website migration and ongoing user experience design and development services.

USW would prefer to migrate sites by the end of March 2022.

Delivery: Wales
Extensions: Option to extend for further 12 month periods up to six years in total.Variant bids: not allowed
48000000 Software package and information systems48780000 System, storage and content management software package
Lot #2Full migration of existing sites to selected ‘Digital Experience Platform’Awarded

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are:

Lot 1 - Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ (4-6yrs)

Lot 2 - Full migration of existing sites to selected ‘Digital Experience Platform’ (This Lot 2)

Lot 3 - UX Design & Development Service for the selected ‘Digital Experience Platform’

A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender.

While a single supplier may be preferable for several reasons, the University is happy to consider ‘specialist services’ for both the website migration and ongoing user experience design and development services.

USW would prefer to migrate sites by the end of March 2022. Additional information: Duration of contract will depend upon timeframes required to complete this service.

Delivery: Wales
Variant bids: not allowed
48000000 Software package and information systems48780000 System, storage and content management software package
Lot #3UX Design & Development Service for the selected ‘Digital Experience Platform’AwardedRenewal

The University is seeking to invest in the digital experience it provides current and prospective students via its website and as such is seeking to ensure content owners and managers have appropriate tools and services. Therefore, this tender is split into three separate but very closely related lots. These are:

Lot 1 - Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ (4-6yrs)

Lot 2 - Full migration of existing sites to selected ‘Digital Experience Platform’

Lot 3 - UX Design & Development Service for the selected ‘Digital Experience Platform’ (This Lot 3)

A tenderer may apply for just one, two, or all three lots of the tender and the University may choose separate suppliers for all three services. Where a tenderer intends to supply more than one of the services as a hard condition of their tender this must be clearly stated. Regardless of this, tenderers must separately detail each service and additionally provide the benefits of awarding them more than one of the required services. If benefits include service cost discounts of any kind, these must be clearly detailed on the quotations provided at the point of submission of the tender.

While a single supplier may be preferable for several reasons, the University is happy to consider ‘specialist services’ for both the website migration and ongoing user experience design and development services.

USW would prefer to migrate sites by the end of March 2022. Additional information: The duration of Lot 3 will depend upon business requirements.

Delivery: Wales
Extensions: Possible renewals up to 4 years with the potential to extend up to a total of 6 years.Variant bids: not allowed
48000000 Software package and information systems48780000 System, storage and content management software package

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSplit
1 · Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’10030
2 · Full migration of existing sites to selected ‘Digital Experience Platform’10030
3 · UX Design & Development Service for the selected ‘Digital Experience Platform’10030
Lot distribution rule: Any Lots
What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
8 Oct 2021, 12:05 BST
Last source update
22 Feb 2022, 15:14 GMT
Award evaluation window
14 Oct 2021 – …
Authority reference
Tender No 1707
FTS notice number
2022/S 000-004982
Classification (CPV)
Software package and information systemsSoftware supply servicesSystem, storage and content management software package
Delivery area
Wales (UKL15)
Official registry OCID
ocds-h6vhtk-02df74 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (WA Ref:118977)

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
21 Oct 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
540 days from the deadline
Bids opened
14 Oct 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

sell2wales.gov.wales ↗

Timeline

14 Oct 2021 → 22 Feb 2022 · 3 dates
  1. Bids opened
    14 Oct 2021, 12:00 BST
  2. Submission deadline
    21 Oct 2021, 12:00 BST
  3. Notice published
    22 Feb 2022, 15:14 GMT

Notice history

2 events · 3 releases on Find a Tender · since 8 Oct 2021
  1. Deadline moved to 21 Oct 2021, 12:00 BST
    8 Oct 2021, 12:05 BST
    +7 days · was 14 Oct 2021, 12:00 BST
  2. Status changed to complete
    22 Feb 2022, 15:14 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.214 Oct 202121 Oct 2021+7 d
—Bid openingConditions for opening of tenders · IV.2.714 Oct 202121 Oct 2021+7 d

The University is extending the deadline to support requests from vendors.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Bids received 159 from SMEs
Contracts signed 3latest 28 Jan 2022
Awarded toValueDateStatus
Lot 1 · Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’1 award
Terminalfour Solutions LtdSME——Awarded
Lot 2 · Full migration of existing sites to selected ‘Digital Experience Platform’1 award
Terminalfour Solutions LtdSME——Awarded
Lot 3 · UX Design & Development Service for the selected ‘Digital Experience Platform’1 award
Terminalfour Solutions LtdSME——Awarded

Contracts

  • Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’ · Terminalfour Solutions LtdSME

    Signed
    28 Jan 2022
    Value
    —
    Status
    active

  • Full migration of existing sites to selected ‘Digital Experience Platform’ · Terminalfour Solutions LtdSME

    Signed
    28 Jan 2022
    Value
    —
    Status
    active

  • UX Design & Development Service for the selected ‘Digital Experience Platform’ · Terminalfour Solutions LtdSME

    Signed
    28 Jan 2022
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Provision of a SaaS (Software as a Service) ‘Digital Experience Platform’5bids · 5 electronic · 5 from abroad3—£70,400 – £923,360
2 · Full migration of existing sites to selected ‘Digital Experience Platform’5bids · 5 electronic · 5 from abroad3—£20,000 – £451,500
3 · UX Design & Development Service for the selected ‘Digital Experience Platform’5bids · 5 electronic · 5 from abroad3—£15,593 – £450,100
Whole notice———£210,400 – £1,824,960

Contracting authority & participating public bodies

University of South Wales

Contracting authorityEducationBody governed by public lawEducation Procurement Manager University of South Wales, Finance Dept, Llantwit Road, Pontypridd, Wales, CF37 1DLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Terminalfour Solutions LtdAwarded supplier Second Floor 110 Amiens Street Dublin 1 Ireland D01 F6N2, Dublin, IE, D01F6N2Contact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria