Repairs Management Software Platform

Official notice

Authority: London Borough of Lewisham (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: London (UKI44)

Awarded value£150,000published contract · exc. VAT

Awarded 9 Mar 2026no call for competition

Awarded to Plentific Limited

What is being bought

Published requirement description

The contract is for the provision of the Plentific Repairs Management Software Platform, a cloud‑based digital service that supports Lewisham Council in managing housing repairs and maintenance. The platform enables end‑to‑end management of repair workflows, including job logging, contractor sourcing through a vetted marketplace, progress tracking, performance reporting, and payment validation. It supports improved service efficiency, value for money, governance, and resident communication across the Council's housing repairs service.

CPV: Software supply services

The lotProcurement structure

single lot · no lot value published

Lot #1The procurement relates to the award of a three‑year service contract to Plentific…Awarded

The procurement relates to the award of a three‑year service contract to Plentific Limited for the provision of a repairs management software platform. The platform enables Lewisham Council to manage housing repairs and maintenance through a single digital system, covering job logging, contractor sourcing via a vetted marketplace, scheduling, performance monitoring, compliance tracking, and payment validation. The contract supports improved efficiency, transparency, value for money, and resident experience in the delivery of housing repairs, while individual repair works are procured separately through mini‑competitions within the platform.

Delivery: London

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 9 Apr 2026, 11:33 BST
Last source update: 9 Apr 2026, 11:33 BST
FTS notice number: 2026/S 000-032267
Classification (CPV): Software supply services
Delivery area: London (UKI44)
Official registry OCID: ocds-h6vhtk-067eb7 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: It was made as a direct call‑off from an existing, lawfully established framework agreement.
The Social Housing Emerging Disruptors (SHED 3) Framework was competitively procured and advertised in accordance with applicable procurement legislation. The framework sets out the terms and conditions under which contracts may be awarded, including the circumstances in which direct awards without further competition are permitted. As such, the requirement for prior publication and competition was satisfied at the framework‑establishment stage.
In accordance with the framework rules, the Council undertook a structured assessment of available framework suppliers against its specific technical and operational requirements for a repairs management software platform with an integrated contractor marketplace. This assessment confirmed that Plentific Limited was the only supplier appointed to the SHED 3 Framework capable of meeting the Council's requirements in full. On this basis, the framework provisions permitted a direct award without reopening competition.
The contract was therefore awarded in compliance with the principles of transparency, equal treatment, and value for money, and no further call for competition was required or permitted under the framework rules. The award does not constitute a negotiated procedure without publication, but rather a lawful framework call‑off, which is expressly allowed under procurement legislation.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £150,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 9 Mar 2026

Awarded to	Value	Date	Status
Plentific Limited	£150,000 †	—	Awarded

Contracts

Contract 032267-2026-1 · Plentific Limited
Signed
9 Mar 2026
Value
£150,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

London Borough of Lewisham

Contracting authorityLocal CouncilRegional or local authorityProvision of a repairs management software platform (digital services / SaaS) 4th Floor Laurence House, Catford, London, SE64RUContact name, email

Dispute resolution & review bodies

High Court, Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Plentific LimitedAwarded supplier London, London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.