Find a TenderAwardedContract details notice
Published 20 Aug 2025, 15:14 BST

Official UK procurement notice

Repair of Domestic White Goods (Electrical)

Official notice

Authority: Derby Homes Ltd (Public body)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£1,040,000≈ £260k / year · £1,248,000 inc. VAT
Submissions closed 19 Sept 2025awarded 10 Oct 2025
Awarded to CONTRACT AND DOMESTIC SERVICES (DERBY) LIMITED
Contract term 4 yrsends 31 Oct 2029 · up to 31 Oct 2033 with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

Derby Homes has awarded a Contract to a single contractor, Contract Domestic Services Limited, for the provision of repair and maintenance services to domestic white goods on an as and when required and scheduled basis within the Derby and surrounding areas.

The type of domestic white goods to be repaired under this contract are, but not limited to, the following equipment:

  • Fridge Freezers
  • Washing Machines and Dryers
  • Dishwashers
  • Electric Cookers/Hobs, integrated and freestanding

The white goods will be owned, managed, or maintained by Derby Homes and/or Derby City Council.

No warranty is given to the Contractor by the Client as to the amount (if any) or nature of the service and/or work which may be required to be carried out by the Contractor during the Contract period and no claim for compensation either contractual or otherwise will be accepted in respect of any variation in the volume of the work.

  • The authority expects to re-tender this requirement around 31 Oct 2029, 23:59 GMT.

CPV: Electrical domestic appliances · Repair and maintenance services of catering equipment

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsSMEVCSEPublished value£1,040,000
Contract period: 1 Nov 2025 – 31 Oct 2029 (4 yrs) · up to 31 Oct 2033 with extensionsValue: £1,040,000 exc. VAT · £1,248,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Refer to Tender documentation. · Two 24 months Optional Extensions are at the discretion of the Derby Homes Limited.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Refer to tender documentation

  • Technical & professional ability

    Refer to tender documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • B01 - Written Answers: 60%
  • B02 - Pricing Document: 40%
Published award criteria (2)
  • B01 - Written Answers
  • B02 - Pricing Document
Conditions of participation2
  • Economic & financial standing

    Refer to tender documentation

  • Technical & professional ability

    Refer to tender documentation

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Oct 2029
First published
20 Aug 2025, 15:14 BST
Last source update
1 Dec 2025, 10:58 GMT
Award evaluation window
Submission end – 14 Oct 2025
Authority reference
DH25029
FTS notice number
2025/S 000-050253
Latest notice
Contract details notice (UK7)
Classification (CPV)
Electrical domestic appliancesRepair and maintenance services of catering equipment
Delivery area
East Midlands (UKF11)
Official registry OCID
ocds-h6vhtk-058b7d Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
19 Sept 2025, 12:00 BST
Clarification deadline
12 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Bidder must not send their bids via email, the Delta Message Centre, by post or by hand, as the submission will be rejected. Please upload documents individually and do not combine them into a zip file. Bids and supporting documents must be returned via the Delta eSourcing site tender box:

www.delta-esourcing.com/respond/AJVSWZQ27Z ↗

Timeline

20 Aug 2025 → 1 Dec 2025 · 8 dates
  1. Tender notice published
    20 Aug 2025, 15:14 BST
  2. Clarification questions by
    12 Sept 2025, 12:00 BST
  3. Submission deadline
    19 Sept 2025, 12:00 BST
  4. Assessment summaries sent381 days ago
    10 Oct 2025, 00:00 BST
  5. Award decision expected by376 days ago
    14 Oct 2025, 23:59 BST
  6. Standstill ends369 days ago
    21 Oct 2025, 23:59 BST
  7. Contract starts359 days ago
    1 Nov 2025
  8. Latest notice published328 days ago
    1 Dec 2025, 10:58 GMT

Notice history

5 events · 3 releases on Find a Tender · since 20 Aug 2025
  1. Tender notice published
    20 Aug 2025, 15:14 BST
    UK4
  2. Contract award notice published
    10 Oct 2025, 13:53 BST
    UK6
  3. Status changed to complete
    10 Oct 2025, 13:53 BST
  4. Contract signature expected
    24 Oct 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    1 Dec 2025, 10:58 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,040,0001 award exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 1 Nov 2025
Awarded toValueDateStatus
CONTRACT AND DOMESTIC SERVICES (DERBY) LIMITEDSME1 Nov 2025 – 31 Oct 2029 · up to 31 Oct 2033Extensions: 2 (Two) x 24 (Twenty-Four) months Optional Extensions are at the discretion of Derby Homes Limited. · Options: See above regarding extensions£1,040,00010 Oct 2025Awarded

Contracts

  • Contract 1 · CONTRACT AND DOMESTIC SERVICES (DERBY) LIMITEDSME

    Signed
    1 Nov 2025
    Value
    £1,040,000
    Period
    1 Nov 2025 – 31 Oct 2029 · up to 31 Oct 2033 with extensions
    Status
    active
    Extensions
    2 (Two) x 24 (Twenty-Four) months optional extensions which are at the discretion of Derby Homes Limited.
    Options
    Refer to tender documents.
    3 agreed KPIs: Delivery · Customer Service · Communications
    • Delivery, - Jobs classed as Priority 0-Repairs completed within 24 hours - Jobs classed as Priority 1-Repairs completed within 3 days -Jobs classed as Priority 2-Repairs completed within 14 days -Jobs classed as Priority 3-Repairs completed within 28 days
    • Customer Service, Service Provider must provide clear written quotations within 48 hours of original request for quotation.
    • Communications, Service Provider must respond to all enquiries and requests made within 24 hours of such a request.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders10—

Contracting authority & participating public bodies

DERBY HOMES LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: 04380984 · GB-PPON: PBQH-2894-TNND 839 London Road, Alvaston, Derby, East Midlands, DE24 8UZContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender