Find a TenderAdministrative changeContract change notice

Published 10 Dec 2025, 08:52 GMT

This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.

Official UK procurement notice

IP Telephony Contract Renewal

Official notice

Authority: Northumbria Healthcare Facilities Management (Central government)·Consortium: 2 public authorities

ServicesOpen procedureAbove threshold

Sectors: Repair & Maintenance (50)Installation services (except software) (51)Postal and telecommunications services (64) Delivery: North East (UKC21)

Published estimate£750,000≈ £250k / year · £900,000 inc. VAT

Submissions closed 16 Jan 2026awarded 1 Apr 2026

Awarded to Maintel Europe Ltd3 awards

Contract term 3 yrsends 29 Apr 2029 · up to 29 Apr 2031 with extensions · starts 30 Apr 2026

What is being bought

Published requirement description

Provision of IP Telephony Solution for Northumbria Healthcare

The authority expects to re-tender this requirement around 1 Dec 2031, 23:59 GMT.

CPV: Postal and telecommunications services · Repair and maintenance services of line telephony and line telegraphy equipment

The lotProcurement structure

single lot · value published

Lot #1Renewal of IP TelephonyAwardedRenewal 3 yrsPublished value£750,000

Renewal of IP Telephony. Additional information: This is a re-issued Contract Award Notice

Contract period: 30 Apr 2026 – 29 Apr 2029 (3 yrs) · up to 29 Apr 2031 with extensionsValue: £750,000 exc. VAT · £900,000 inc. VAT

Delivery: North East · Northumberland

Extensions: 2 x 12 Month extensions

64000000 Postal and telecommunications services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Price

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Administrative change
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Yes · next expected 1 Dec 2031
First published: 10 Dec 2025, 08:52 GMT
Last source update: 14 Sept 2026, 10:54 BST
Award evaluation window: Submission end – 2 Mar 2026
Authority reference: C406225
FTS notice number: 2025/S 000-081298
Latest notice: Contract change notice (UK10)
Classification (CPV): Postal and telecommunications servicesRepair and maintenance services of line telephony and line telegraphy equipment
Delivery area: North East (UKC21)
Official registry OCID: ocds-h6vhtk-05f25c Find a Tender

Publisher note: None

How it was run

Official notice

Run through: Atamis (Health Family) · Who buys & how to bid on Atamis

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Submission deadline: 16 Jan 2026, 12:00 GMT
Clarification deadline: 12 Jan 2026, 12:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

atamis-1928.my.site.com/ProSpend ↗.

Timeline

10 Dec 2025 → 14 Sept 2026 · 8 dates

Tender notice published311 days ago
10 Dec 2025, 08:52 GMT
Clarification questions by277 days ago
12 Jan 2026, 12:00 GMT
Submission deadline273 days ago
16 Jan 2026, 12:00 GMT
Award decision expected by228 days ago
2 Mar 2026, 23:59 GMT
Assessment summaries sent199 days ago
1 Apr 2026, 00:00 BST
Standstill ends190 days ago
9 Apr 2026, 23:59 BST
Contract starts170 days ago
30 Apr 2026, 00:00 BST
Latest notice published33 days ago
14 Sept 2026, 10:54 BST

Notice history

14 events · 10 releases on Find a Tender · since 10 Dec 2025

Tender notice published
10 Dec 2025, 08:52 GMT
UK4
Status changed to complete
3 Mar 2026, 09:31 GMT
Buyer details updated
3 Mar 2026, 09:31 GMT
Contract award notice published
27 Mar 2026, 16:21 GMT
UK6
Buyer details updated
27 Mar 2026, 16:21 GMT
Contract award notice published
2 Apr 2026, 10:40 BST
UK6
Contract award notice published
2 Apr 2026, 11:00 BST
UK6
Contract signature expected
16 Apr 2026, 23:59 BST
scheduled
Buyer details updated
23 Jun 2026, 13:51 BST
Contract details notice published
23 Jun 2026, 13:58 BST
UK7
Buyer details updated
23 Jun 2026, 13:58 BST
Contract change notice published
10 Sept 2026, 11:25 BST
UK10
Contract change proposed
11 Sept 2026, 23:59 BST
Included for in contract that third party hardware costs may increase
Contract change notice published
14 Sept 2026, 10:54 BST
UK10

Published amendments (1 · 0 deadline changes)

When	What	Before	After	Shift
—	DateVI.5	3 Mar 2026	16 Mar 2026	+13 d

The standstill period for this Intent to Award has been extended 20 March 2026

Routine re-releases (10)

2026-06: 1 release · 23 Jun 2026
2026-04: 2 releases · 2 Apr 2026, 2 Apr 2026
2026-03: 3 releases · 3 Mar 2026, 27 Mar 2026
2025-12: 1 release · 10 Dec 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 3

Awarded value £1,994,8771 award exc. VAT

Bids received 2

Contracts signed 3latest 29 May 2026

Awarded to	Value	Date	Status
Maintel Europe Ltd20 Apr 2026 – 19 Apr 2029 · up to 19 Apr 2031Extensions: 2x 12 month extensions available · Amended: Due to minor errors identified in the assessment summaries, these have been re-issued which has resulted in the standstill period being revised, which will now end at 23:59 on Tuesday 14 April 2026. · Amended: Amendment of standstill period to which will now expire on the 23:59 15/04/2026. Following re-issue of assessment summaries.	£1,994,877	1 Apr 2026	Awarded
Maintel Europe Ltd	—	—	Awarded
Maintel Europe Ltd	—	—	Awarded

Contracts

IP Telephony Contract Renewal · Maintel Europe Ltd
Signed
29 May 2026
Value
£2,307,779
Period
11 Sept 2026 – 19 Apr 2029 · up to 28 May 2031 with extensions
Status
active
Extensions
2x 12 month extensions available
- Change 11 Sept 2026 Provided for in contract, increase in 3rd Party costs - Please note this notice replaces notice reference 2026/S 000-085769, as the value in the previous notice was incorrect.
- Change proposed 11 Sept 2026 Included for in contract that third party hardware costs may increase, new value £312,902
No agreed KPIs: Standard Contract below £5m
Contract 058966-2026-1 · Maintel Europe Ltd
Signed
31 Mar 2026
Value
£1,994,877
Period
… – 29 Apr 2029
Status
active
Contract 018755-2026-1 · Maintel Europe Ltd
Signed
2 Mar 2026
Value
—
Period
… – 29 Apr 2029
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2final-stage tenders · 2 electronic	0	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

Northumbria Healthcare Facilities Management

Contracting authorityHealthPublic authority - central government GB-PPON: PLMV-4859-MQXP Northumbria House, Unit 7 & 8 Silver Fox Way, Cobalt Business Park, North Shields, North East, NE27 0QJContact name, email, phone

Dispute resolution & review bodies

Northumbria Healthcare NHS Foundation TrustMediation body North Shields,
The High CourtReview body London

Bidders & participating suppliers

3 commercial parties on the notice

MAINTEL EUROPE LIMITEDAwarded supplier02665837 5th Floor Landmark House, 69 Leadenhall Street, London, North East, EC3A 2BGContact email, phone
Maintel Europe LtdAwarded supplierGB-COH: 02665837 69 Leadenhall Street, London, London, EC3A 2BGContact email
Maintel Europe LtdAwarded supplier London, North East

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

Contract change notice contractContract change noticeUK10Contract change notice on Find a Tender14 Sept 2026, 10:54 BST
Contract change notice contractContract change noticeUK10Contract change notice on Find a Tender10 Sept 2026, 11:25 BST
Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender23 Jun 2026, 13:58 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender2 Apr 2026, 11:00 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender2 Apr 2026, 10:40 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender27 Mar 2026, 16:21 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender10 Dec 2025, 08:52 GMT