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Published 7 Jun 2023, 07:48 BST

Official UK procurement notice

Refresh - Community Services for Working Age Adults, with Learning Disabilities, Complex Health Needs, Autism, Mental Health or Physical Disabilities

Official notice

Authority: Warwickshire County Council (Local council)·Consortium: 2 public authorities

Framework agreement5 lotsServicesOpen procedure
Framework ceiling (notional)£23,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 4 Aug 2023awarded 27 Nov 2023
Lots 5see the lot list below

What is being bought5 lots · detail below

Published requirement description

Warwickshire County Council (the Council) and ICB are seeking tenders for their Community Services for Working Age Adults (WAA), with learning disabilities, autism, mental health or

physical disabilities.

This is a refresh tender for Lot 1, 2, 3a, 3b and 4 to allow new providers to apply for a contract for these services and to allow those who are unsuccessful first time around to re-apply.

(Note: Providers who were successful in being awarded a contract previously should not reapply for any Lots they were awarded).

The purpose of care and support commissioned through this model is to enable people to live good and fulfilling lives by being supported to achieve the things that are important to them.

The support people can access will comprise three broad elements:

  • Support to live independently in my own home (Independent Living)
  • Support to live a fulfilling life in my local community (Community Opportunities)
  • Support for my family and carers (Overnight Opportunities
  • How the procedure runs: www.legislation.gov.uk/uksi/2015/102/contents/made

CPV: Health and social work services

How this framework works

From the published notice
Bids received
138 bids received · 44 suppliers appointed

Lots and requirements (5)Procurement structure

5 lots · no lot values published
Lot #1Community Support

Individuals will have learning disabilities, autism, physical health needs, sensory impairment and/or mental health needs, but will not need support with personal care and end of life care.

Individuals may require support with the following:

  • They may be living independently or with family or friends.
  • They will need a small number of hours of support each week or month. The level of support

may reduce over time as they build confidence and independence. Support may not always need to be provided one-to-one.

  • Support will include information, advice, practical support and connections to help people to make their own decisions, and to access training, volunteering, employment, social and

community activities.

  • Active avoidance of restrictive and punitive approaches to managing behaviour that challenges, at all times
  • Positive strategies to manage early warning signs or triggers, e.g., distraction techniques Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant
Delivery: West Midlands · Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries
Lot #2Community support with care (regulated)

Individuals will have learning disabilities, autism, physical health, sensory impairment or mental health needs and may have personal care needs. They may be living independently,

with family and friends, or in registered accommodation.

They will need more hours of support each week (28hrs+) than those in Lot 1, but this will not be full-time and may reduce over time as they build their confidence and skills. Providers will have the necessary registration to undertake regulated activities and staff will have skills in relation to Positive Behaviour Support.

Support will include access and provision of information, advice, community connections, practical support and personal care support Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.

Delivery: West Midlands · Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries
Lot #3Specialist Services and Interventions

The primary aim of services delivered under this Lot is to reduce the frequency, intensity and duration of behaviour that challenges, as well as mental health and emotional distress,

young people and adults with a learning disability and/or autism.

Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. Types of need may

include persistent oppositional disorder, attachment disorder, mental illness, ADHD etc, characterised by a range of issues: emotional issues e.g., anxiety, low mood, anger/aggression, low resilience, social difficulties, self-harm and depression. One of the purposes of this Lot is to facilitate access to providers of specialist services for young people and adults of all ages. We will be looking to commission a range of providers with specialist skills. Providing a range of complex highly specialist clinical assessments and interventions (where required), employing methods based on proven efficacy, for individuals, adjusting and refining clinical formulation Additional information: The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

Delivery: West Midlands · Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries.
Lot #4Specialist Community Support

3a - Complex Physical Health Needs

Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to:

  • Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities;
  • Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills.
  • Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs.

3b - Complex behaviours

Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to

commission a range of providers with specialist skills in relation to:

  • Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism;
  • Complex behaviours;
  • Behaviours that can challenge services;
  • Trauma informed practice.
  • Forensic Needs

Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

Delivery: West Midlands · Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries
Lot #5Specialist Community Support

3a - Complex Physical Health Needs

Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to:

  • Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities;
  • Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills.
  • Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs.

3b - Complex behaviours

Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to

commission a range of providers with specialist skills in relation to:

  • Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism;
  • Complex behaviours;
  • Behaviours that can challenge services;
  • Trauma informed practice.
  • Forensic Needs

Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding. Additional information: The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.

Delivery: West Midlands · Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot 1, 2 3a and 3b = 70% Quality and 30% Cost

Lot 4 = 100% Quality

Shortlisting
All as detailed in the tender documentation. The Council will undertake its financial assessment of the tendering organisation (and if considered necessary by the Council, any partners within a consortium bid) based on its own evaluation of the Tenderers most recent 2 years accounts (or if 2 years accounts are not available, equivalent evidence which confirms financial viability). The assessment of accounts will be supported by an independent credit reference report from Creditsafe where this is available. The Council may also impose a Bond or Performance Guarantee on the successful Tenderer.
What this means for your bid
  • “Refresh - Community Services for Working Age Adults, with Learning…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Jun 2023, 07:48 BST
Last source update
2 Jan 2024, 14:46 GMT
Authority reference
CSW - 16156
FTS notice number
2024/S 000-000047
Classification (CPV)
Health and social work services
Delivery area
West Midlands (UKG13)
Official registry OCID
ocds-h6vhtk-03d432 Find a Tender
How it runs
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: After this tendering process has been completed and the contracts have been awarded the Council will be running further competitions for the same service. This is to allow new providers to apply for a contract for Community Support and to allow those who are unsuccessful first time around to re-apply. This process will include the same documentation as this tender (with the exception of dates etc). These competitions will be live for the period of 3 to 6 months. However, if the Council receives a high level interest for the service the Council reserves the right to close the competition at an earlier date. During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): - • Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered. • • Changes in legislation that may for example require the inclusion of new customer groups • The identification of additional service recipients, not originally captured by the scope of the contract Opportunities offered by emerging/ new technologies • Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system (if they haven't previously done so) in order to be able to express an interest in the project and download documents. The web address for CSW-JETS is www.csw-jets.co.uk (https://www.csw-jets.co.uk). Registration and use of CSW-JETS is free. If you are having trouble registering with CSW-JETS please email us at [email protected]

How it was run

Official notice
Appointment period ends
4 Aug 2023, 10:00 BST
Submission channel
{"written"}
Accepted languages
en

Timeline

4 Aug 2023 → 2 Jan 2024 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    4 Aug 2023, 10:00 BST
  2. Notice published
    2 Jan 2024, 14:46 GMT

Notice history

2 events · 4 releases on Find a Tender · since 23 Jun 2023
  1. Deadline moved to 4 Aug 2023, 10:00 BST
    23 Jun 2023, 15:00 BST
    +31 days · was 4 Jul 2023, 10:00 BST
  2. Status changed to complete
    2 Jan 2024, 14:46 GMT
Published amendments (2 · 1 deadline change)
WhenWhatBeforeAfterShift
—Deadlineclosing date of tender · IV.2.24 Jul 20234 Aug 2023+31 d
—TextAdditional information · II.2.14—The initial contract term will be from 20th November 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

2 amendments published without a description.

Routine re-releases (4)
  • 2023-06: 1 release · 7 Jun 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 44admitted to the panel · see the list ↓
Bids received 138
Contracts signed 20latest 27 Nov 2023

44 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £23,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 000047-2024-WCC 16156-1

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-10

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-11

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-12

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-13

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-14

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-15

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-16

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-17

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-18

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-19

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-2

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-20

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-21

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-22

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-23

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-24

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-25

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-26

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active
  • Contract 000047-2024-WCC 16156-27

    Signed
    27 Nov 2023
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Community Support138bids · 138 electronic———
2 · Community support with care (regulated)138bids · 138 electronic———
3 · Specialist Services and Interventions138bids · 138 electronic———
4 · Specialist Community Support138bids · 138 electronic———
Whole notice138bids · 138 electronic———

Contracting authority & participating public bodies

2 public bodies on the notice

Warwickshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Shire Hall,Market Square, WARWICK, West Midlands, CV344RLContact name, email, phone Published organisation website ↗

Consortium members and other public bodies

Framework contractors & participating bidders

44 commercial parties on the notice
Show 34 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.