Official UK procurement notice
Refresh - Community Services for Working Age Adults, with Learning Disabilities, Complex Health Needs, Autism, Mental Health or Physical Disabilities
Authority: Warwickshire County Council (Local council)·Consortium: 2 public authorities
What is being bought5 lots · detail below
Published requirement descriptionWarwickshire County Council (the Council) and ICB are seeking tenders for their Community Services for Working Age Adults (WAA), with learning disabilities, autism, mental health or
physical disabilities.
This is a refresh tender for Lot 1, 2, 3a, 3b and 4 to allow new providers to apply for a contract for these services and to allow those who are unsuccessful first time around to re-apply.
(Note: Providers who were successful in being awarded a contract previously should not reapply for any Lots they were awarded).
The purpose of care and support commissioned through this model is to enable people to live good and fulfilling lives by being supported to achieve the things that are important to them.
The support people can access will comprise three broad elements:
- Support to live independently in my own home (Independent Living)
- Support to live a fulfilling life in my local community (Community Opportunities)
- Support for my family and carers (Overnight Opportunities
- How the procedure runs: www.legislation.gov.uk/uksi/2015/102/contents/made
CPV: Health and social work services
How this framework works
From the published notice- Bids received
- 138 bids received · 44 suppliers appointed
Lots and requirements (5)Procurement structure
5 lots · no lot values publishedLot #1Community Support
Individuals will have learning disabilities, autism, physical health needs, sensory impairment and/or mental health needs, but will not need support with personal care and end of life care.
Individuals may require support with the following:
- They may be living independently or with family or friends.
- They will need a small number of hours of support each week or month. The level of support
may reduce over time as they build confidence and independence. Support may not always need to be provided one-to-one.
- Support will include information, advice, practical support and connections to help people to make their own decisions, and to access training, volunteering, employment, social and
community activities.
- Active avoidance of restrictive and punitive approaches to managing behaviour that challenges, at all times
- Positive strategies to manage early warning signs or triggers, e.g., distraction techniques Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant
Lot #2Community support with care (regulated)
Individuals will have learning disabilities, autism, physical health, sensory impairment or mental health needs and may have personal care needs. They may be living independently,
with family and friends, or in registered accommodation.
They will need more hours of support each week (28hrs+) than those in Lot 1, but this will not be full-time and may reduce over time as they build their confidence and skills. Providers will have the necessary registration to undertake regulated activities and staff will have skills in relation to Positive Behaviour Support.
Support will include access and provision of information, advice, community connections, practical support and personal care support Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
Lot #3Specialist Services and Interventions
The primary aim of services delivered under this Lot is to reduce the frequency, intensity and duration of behaviour that challenges, as well as mental health and emotional distress,
young people and adults with a learning disability and/or autism.
Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. Types of need may
include persistent oppositional disorder, attachment disorder, mental illness, ADHD etc, characterised by a range of issues: emotional issues e.g., anxiety, low mood, anger/aggression, low resilience, social difficulties, self-harm and depression. One of the purposes of this Lot is to facilitate access to providers of specialist services for young people and adults of all ages. We will be looking to commission a range of providers with specialist skills. Providing a range of complex highly specialist clinical assessments and interventions (where required), employing methods based on proven efficacy, for individuals, adjusting and refining clinical formulation Additional information: The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant
Lot #4Specialist Community Support
3a - Complex Physical Health Needs
Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to:
- Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities;
- Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills.
- Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs.
3b - Complex behaviours
Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to
commission a range of providers with specialist skills in relation to:
- Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism;
- Complex behaviours;
- Behaviours that can challenge services;
- Trauma informed practice.
- Forensic Needs
Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant
Lot #5Specialist Community Support
3a - Complex Physical Health Needs
Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to:
- Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities;
- Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills.
- Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs.
3b - Complex behaviours
Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to
commission a range of providers with specialist skills in relation to:
- Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism;
- Complex behaviours;
- Behaviours that can challenge services;
- Trauma informed practice.
- Forensic Needs
Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding. Additional information: The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot 1, 2 3a and 3b = 70% Quality and 30% Cost
Lot 4 = 100% Quality
- Shortlisting
- All as detailed in the tender documentation. The Council will undertake its financial assessment of the tendering organisation (and if considered necessary by the Council, any partners within a consortium bid) based on its own evaluation of the Tenderers most recent 2 years accounts (or if 2 years accounts are not available, equivalent evidence which confirms financial viability). The assessment of accounts will be supported by an independent credit reference report from Creditsafe where this is available. The Council may also impose a Bond or Performance Guarantee on the successful Tenderer.
- “Refresh - Community Services for Working Age Adults, with Learning…” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 7 Jun 2023, 07:48 BST
- Last source update
- 2 Jan 2024, 14:46 GMT
- Authority reference
CSW - 16156- FTS notice number
2024/S 000-000047- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03d432Find a Tender
- How it runs
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: After this tendering process has been completed and the contracts have been awarded the Council will be running further competitions for the same service. This is to allow new providers to apply for a contract for Community Support and to allow those who are unsuccessful first time around to re-apply. This process will include the same documentation as this tender (with the exception of dates etc). These competitions will be live for the period of 3 to 6 months. However, if the Council receives a high level interest for the service the Council reserves the right to close the competition at an earlier date. During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): - • Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered. • • Changes in legislation that may for example require the inclusion of new customer groups • The identification of additional service recipients, not originally captured by the scope of the contract Opportunities offered by emerging/ new technologies • Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system (if they haven't previously done so) in order to be able to express an interest in the project and download documents. The web address for CSW-JETS is www.csw-jets.co.uk (https://www.csw-jets.co.uk). Registration and use of CSW-JETS is free. If you are having trouble registering with CSW-JETS please email us at [email protected]
How it was run
Official notice- Appointment period ends
- 4 Aug 2023, 10:00 BST
- Submission channel
- {"written"}
- Accepted languages
- en
Timeline
4 Aug 2023 → 2 Jan 2024 · 2 dates- Admission / appointment period endsperiod end, not a bid countdown4 Aug 2023, 10:00 BST
- Notice published2 Jan 2024, 14:46 GMT
Notice history
2 events · 4 releases on Find a Tender · since 23 Jun 2023- Deadline moved to 4 Aug 2023, 10:00 BST23 Jun 2023, 15:00 BST+31 days · was 4 Jul 2023, 10:00 BST
- Status changed to complete2 Jan 2024, 14:46 GMT
Published amendments (2 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | Deadlineclosing date of tender · IV.2.2 | 4 Jul 2023 | 4 Aug 2023 | +31 d |
| — | TextAdditional information · II.2.14 | — | The initial contract term will be from 20th November 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant |
2 amendments published without a description.
Routine re-releases (4)
- 2023-06: 1 release · 7 Jun 2023
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast44 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 20 of these contracts carry the same published figure, £23,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Contract 000047-2024-WCC 16156-1
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-10
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-11
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-12
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-13
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-14
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-15
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-16
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-17
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-18
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-19
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-2
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-20
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-21
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-22
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-23
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-24
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-25
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-26
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Contract 000047-2024-WCC 16156-27
- Signed
- 27 Nov 2023
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Community Support | 138bids · 138 electronic | — | — | — |
| 2 · Community support with care (regulated) | 138bids · 138 electronic | — | — | — |
| 3 · Specialist Services and Interventions | 138bids · 138 electronic | — | — | — |
| 4 · Specialist Community Support | 138bids · 138 electronic | — | — | — |
| Whole notice | 138bids · 138 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Coventry and Warwickshire Integrated Care Board (ICB)Contracting authority
Framework contractors & participating bidders
44 commercial parties on the notice- ACTION DEAFNESSFramework contractor
- Advance Housing & SupportFramework contractor
- Allied HealthcareFramework contractor
- Benedon Healthcare LimitedFramework contractor
- Care Support MKFramework contractor
- Ceiba Community SupportFramework contractor
- City & County care Services Ltd T/as Aspire UKFramework contractor
- Covenant Healthcare Ltd TA Heritage Healthcare CoventryFramework contractor
- Cynosure Healthcare Services LtdFramework contractor
- Divine Healthcare Solutions limitedFramework contractor
Show 34 more suppliers
- EVERYDAY LIVING CAREFramework contractor
- Eden FuturesFramework contractor
- Elyon HealthcareFramework contractor
- Errand Plus and Personal ServicesFramework contractor
- Facilitate Care Services LimitedFramework contractor
- Fernsby Brookes LimitedFramework contractor
- FirstCare (GB) LtdFramework contractor
- GABLE HEALTHCARE SERVICESFramework contractor
- Gracious Healthcare Services Ltd.Framework contractor
- Greenline Home Care and Supported Living LtdFramework contractor
- HAB Support LimitedFramework contractor
- HFT LimitedFramework contractor
- Honeydew HealthcareFramework contractor
- Individual Care ServicesFramework contractor
- KEEM HEALTHCARE LIMITEDFramework contractor
- Keyring Living Support NetworksFramework contractor
- Like Care LimitedFramework contractor
- New Venture Care LimitedFramework contractor
- Oiza Healthcare LimitedFramework contractor
- PLATINUM HEALTHCARE SERVICES LIMITEDFramework contractor
- Priority Plus LimitedFramework contractor
- REAL PCS LIMITEDFramework contractor
- Rainbow Care Solutions LtdFramework contractor
- River of Care LimitedFramework contractor
- Royal Mencap SocietyFramework contractor
- SLM's HOPE LTDFramework contractor
- Secure Healthcare LtdFramework contractor
- Tipson HealthcareFramework contractor
- Todd Property Management Ltd t/a Credence Care Colbalt,Framework contractor
- Turning Point (Services) Ltd.Framework contractor
- Warwick Care Services For You LtdFramework contractor
- Warwickshire Living Ltd TA Dignity CarersFramework contractor
- Your Care ServicesFramework contractor
- Your Support ServicesFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.