Official UK procurement notice
Reefer Container Services at London Gateway Port
Authority: LONDON GATEWAY PORT LIMITED (Public body)
DP World London Gateway is seeking to appoint a suitably qualified and experienced supplier to provide comprehensive reefer container management services at London Gateway Port. The contract will cover the provision of all labour, supervision, equipment, management and operational support required to ensure the safe, efficient and continuous management of refrigerated containers across the terminal. The successful supplier will be responsible for the plugging and unplugging of reefer containers, monitoring of refrigerated units, alarm response, defect identification and escalation, vessel attendance, customer support, reporting and associated reefer operations. Services must be delivered on a 24-hour, 365-day basis and support the operational requirements of one of the UK's busiest deep-sea container terminals.
What is being bought
Published requirement descriptionDP World London Gateway is seeking to appoint a suitably qualified and experienced supplier to provide comprehensive reefer container management services at London Gateway Port. The contract will cover the provision of all labour, supervision, equipment, management and operational support required to ensure the safe, efficient and continuous management of refrigerated containers across the terminal. The procurement is being conducted as a utilities contract under the Procurement Act 2023 using a Competitive Flexible Procedure.
The successful supplier will be responsible for the plugging and unplugging of reefer containers, monitoring of refrigerated units, alarm response, defect identification and escalation, vessel attendance, customer support, reporting and associated reefer operations. Services must be delivered on a 24-hour, 365-day basis and support the operational requirements of one of the UK's busiest deep-sea container terminals.
The contractor will be expected to maintain high levels of operational performance, safety and customer service while supporting DP World's growth objectives and commitment to continuous improvement. Tenderers should demonstrate relevant experience within port, terminal, logistics or other comparable operational environments, together with robust health and safety management systems, business continuity arrangements and sufficient resources to mobilise and deliver the service throughout the contract term.
The anticipated contract term is three (3) years, with an option for DP World to extend for a further twenty four (24) months subject to satisfactory performance and ongoing business requirements.
Key Contract Objectives
- Safe and efficient management of reefer container operations.
- Achievement of agreed service levels and KPIs.
- Rapid response to reefer alarms and operational issues.
- High levels of customer service and operational reporting.
- Continuous improvement and innovation in reefer management processes.
- Maintenance of the highest standards of health, safety and environmental compliance.
- The authority expects to re-tender this requirement around 15 Oct 2029, 23:59 BST.
- How the procedure runs: The procurement will comprise an initial tender stage, including assessment of the conditions of participation and evaluation of technical and commercial submissions. The contracting authority may invite qualifying suppliers to clarify or negotiate aspects of their tenders and submit a Best and Final Offer (BAFO). Suppliers may be selected for the BAFO stage based on their initial evaluation scores. The contracting authority reserves the right to award on initial tenders without conducting a BAFO. The published award criteria and weightings will not be refined during the procedure.
CPV: Container handling services · Port operation services
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The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£7,000,000
- Economic & financial standing
As stated on the tender documents on Oracle tendering portal
- Technical & professional ability
As stated on the tender documents on Oracle tendering portal
What it takes to wini
Evaluation split and conditions of participation as published; the tender pack may add morei
Published sub-criteria (2)
- Technical: 30%
- Commercial: 70%
Published award criteria (2)
- Commercial
- Technical
- Economic & financial standing
As stated on the tender documents on Oracle tendering portal
- Technical & professional ability
As stated on the tender documents on Oracle tendering portal
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
- Turnover usually expected at this size: about £4,658,159 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How LONDON GATEWAY PORT LIMITED buys Support services for water transport (CPV 6372), and who usually turns up
LONDON GATEWAY PORT LIMITED’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Support services for water transport (CPV 6372) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
Local means the winner is registered in the region where that award was delivered.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
i
Half of these awards have an award date within 242 days of the bid deadline.
i
Both shares are minimums: some awards have no bid count.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
1 bid10%
2–360%
4–620%
7+10%
How did awards compare with estimates?
i
Below estimate80% / 40%
Within ±2%0% / 40%
Above estimate20% / 20%
Assess each lot i
i
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 63Published estimate£7.0m
This lot lists more than one class in CPV 63. The comparison uses that group.
i
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
1 bid11%
2–371%
4–613%
7+5%
i
Based on 1 comparable award. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
Middle 50%£6.5m–£7.0m
Estimate£7.0m
Who has supplied this buyer on similar work? i
i
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
i
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £179m7 awards in 36m · last 3 months ago | 1 live · £2.3m i | at estimate n=1 | |
| £23m14 awards in 36m · last 3 months ago | 6 live · £2.2bn i | 20% above n=1 | |
| £4.0m9 awards in 36m · last 1 month ago | 1 live · £3.0m i | 26% below n=2 | |
Alloga UKLarge | £11m22 awards in 36m · last 3 months ago | 11 live · £6.4m i | no comparable pairs |
| £8.1m9 awards in 36m · last 8 months ago | 1 live i | 4% below n=1 |
About this data
- Estimates, labelled. The price range, possible competitors and earlier-work matches are our estimates from past awards, not published facts, win chances or price advice. The buyer’s own record and the wider market are shown apart, never mixed.
- Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 15 Oct 2029
- First published
- 13 Nov 2026, 17:11 GMT
- Last source update
- 13 Nov 2026, 17:11 GMT
- Award evaluation window
- Submission end – 11 Jan 2027
- Authority reference
LGP.NEG98PRT- FTS notice number
2026/S 000-108207- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07bc28Find a Tender
- How it runs
The procurement will comprise an initial tender stage, including assessment of the conditions of participation and evaluation of technical and commercial submissions. The contracting authority may invite qualifying suppliers to clarify or negotiate aspects of their tenders and submit a Best and Final Offer (BAFO). Suppliers may be selected for the BAFO stage based on their initial evaluation scores. The contracting authority reserves the right to award on initial tenders without conducting a BAFO. The published award criteria and weightings will not be refined during the procedure.
How to participate & submission route
Official notice Submit via portal- Requests to participate (first stage)
- —
- Tender submission deadline
- 18 Dec 2026, 13:00 GMT
- Clarification deadline
- 4 Dec 2026, 13:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted electronically through the DP World procurement portal at ehpv.login.em2.oraclecloud.com ↗ by the deadline stated in the tender notice. Suppliers requiring access must email [email protected] as soon as possible to complete the onboarding process. Tenders submitted by email or after the deadline will not be accepted.
Timeline
13 Nov 2026 → 1 Mar 2027 · 5 dates- Tender notice published2h ago13 Nov 2026, 17:11 GMT
- Today13 Nov 2026
- Clarification questions byin 20 days4 Dec 2026, 13:00 GMT
- Submission deadlinein 34 days18 Dec 2026, 13:00 GMT
- Award decision expected byin 59 days11 Jan 2027, 23:59 GMT
- Contract startsin 107 days1 Mar 2027
Notice history
1 event · 1 release on Find a Tender- Tender notice published13 Nov 2026, 17:11 GMTUK4
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsAccess: Tender documents will be provided electronically following completion of the DP World supplier onboarding process. Suppliers wishing to participate should email [email protected] as soon as possible and no later than4/12/26 to allow sufficient time for onboarding and preparation of their tender. Requests received after this date will be considered where reasonably practicable, but suppliers remain responsible for submitting their tender by the published tender deadline.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender