Records Information Management, Digital Solutions and Associated Services

Lot 1 is for the provision of Records Information Management Services, which include the following service lines:

SL1: On Site Storage of Active Physical Records

SL2: On Site Storage of Inactive Physical Records

SL3: On/Off Site Combination Physical Records

SL4: On/Off Site Shredding Destruction and Disposal

SL5: Scanning services

SL6: Data Entry services.

Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 1 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.

Cyber Essentials Basic

ISO27001 Information Security Standard

ISO27002 Information Security Code of Practice

ISO9001 Quality Management Systems

ISO14001 Environmental Management

BS 4971:2017 Guide for the Storage and Exhibition of Archival materials

BS EN 15713 Secure Destruction of Confidential Material

BS 7858 Security Screening

BS10008 Electronic Information Management

BIP 0008 Code of Practice for Legally Admissibility and Evidential Weighting Additional information: A framework contract will be awarded to 4 bidders for this lot.

Lot 2 is for the provision of Digital Workflow and Cloud Based Hosting Solutions, which include the following services lines:

SL1: Digital Workflow Solutions (for example but not limited to document/content/records/workflow management, hybrid mail and data entry services)

SL2: Cloud Based Hosting Solution

SL3: Bulk Scanning Services (including file preparation)

SL4: Third Party Interim Technical Resources (e.g. Technical/Security Architects).

Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 2 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.

Cyber Essentials Basic

ISO27001 Information Security Management System

ISO27002 Information Security Management

ISO9001 Quality Management System

ISO14001 Environmental Management

BS EN 15713 Secure Destruction of Confidential Material

BS 7858 Security Screening

BS10008 Electronic Information Management

BIP 0008 Code of Practice for Legal Admissibility and Evidential Weight of Information Stored Electronically

Suppliers will be required to follow and demonstrate compliance with relevant NCSC Guidance. Additional information: A framework contract will be awarded to 8 bidders for this lot.

Lot 3 is for the provision of Full Management of National Health Service (NHS) Patient Records (Off-site), which includes the following services lines:

SL1) Clinic Preparation and Management of NHS Patient Records;

SL2) Digitisation (Scanning) of Patient Records;

SL3) Off-site Storage of Patient Records;

SL4) Third Party Interim Resources

Additional Services: On Site Managed Service; and Shredding, Destruction and Disposal Services

Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 3 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.

Cyber Essentials Basic

ISO27001 Information Security Standard

ISO27002 Information Security Code of Practice

ISO9001 Quality Management System

ISO9001 Quality Management System

ISO14001 Environmental Management

BS 4971:2017 Guide for the Storage and Exhibition of Archival materials

BS EN 15713 Secure Destruction of Confidential Material

BS 7858 Security Screening

BS10008 Electronic Information Management

BIP 0008 Code of Practice for Legal Admissibility and Evidential Weight of Information Stored Electronically Additional information: A framework contract will be awarded to 5 bidders.

Lot 4 is for the provision of Specialist Records Management Services (On and/or Off Site), which includes the following services lines:

SL1: Listing

SL2: Cataloguing

SL3: Appraisal and Selection

SL4: Sensitivity Review (Triage and/or Fully Managed) Service

SL5: Record Preparation Service.

Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 4 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.

Cyber Essentials Basic

ISO27001 – Information Security Standard

BS 7858 – Security Screening. Additional information: A framework contract will be awarded to 3 bidders.

Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Framework Contract for the provision of Records Information Management, Digital Solutions and Associated Services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The Framework includes Digital Workflow and Cloud Based Hosting services, Storage, Scanning, Shredding, Technical Resources, Clinic Preparation and Management of NHS Patient Records and Specialist Services e.g. Appraisal and Selection and Sensitivity Review.