Official UK procurement notice
Real Time Passenger Information Hardware and Software Solution
Authority: Merseytravel (Public body)
What is being bought
Published requirement descriptionA single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region.
The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens.
Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement.
New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.
CPV: IT services: consulting, software development, Internet and support · Installation services (except software) · Office and computing machinery, equipment and supplies except furniture and software packages · Software-related services
How this framework works
From the published notice- Bids received
- 5 bids received · 1 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedLot #1A open procedure was undertaken to source a single supplier for a framework agreement…Awarded
A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Real Time Passenger Information Hardware and Software Solution” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 29 Aug 2025, 16:05 BST
- Last source update
- 27 Nov 2025, 15:21 GMT
- Award evaluation window
- 29 Sept 2025 – …
- Authority reference
DN746674- FTS notice number
2025/S 000-077766- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0590c2Find a Tender
How it was run
Official notice- Appointment period ends
- 29 Sept 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 1440 days from the deadline
- Bids opened
- 29 Sept 2025, 12:00 BST
Timeline
29 Sept 2025 → 27 Nov 2025 · 3 dates- Admission / appointment period ends388 days ago · period end, not a bid countdown29 Sept 2025, 12:00 BST
- Bids opened388 days ago29 Sept 2025, 12:00 BST
- Notice published329 days ago27 Nov 2025, 15:21 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete27 Nov 2025, 15:21 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Real Time Passenger Information Hardware and Software Solution
- Signed
- 26 Nov 2025
- Value
- £200,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Liverpool City Region Combined AuthorityMediation bodyReview body
- Mersey Travel/LCRCAReview body
Framework contractors & participating bidders
1 commercial party on the notice- Journeo Passenger Systems LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria