Reablement Electronic Call Monitoring/Management System

Official notice

Authority: Middlesbrough Council (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48)Community & Cultural Services (98) Delivery: North East (UKC1)

Awarded value£44,000published contract · exc. VAT

Awarded 27 Aug 2026no call for competition

Awarded to Nourish Care Systems Limited

What is being bought

Published requirement description

Provide a call monitoring system and solution for scheduling staff rosters, managing client appointments, tracking staff time off, and administering medication.

CPV: Other community, social and personal services · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1A friendly user platform that offers a comprehensive solution for scheduling staff…Awarded

A friendly user platform that offers a comprehensive solution for scheduling staff rosters, managing client appointments, tracking staff time off, and administering medication. Additional information: 3 years contract plus 1 x 12 month extension

Delivery: North East · Reablement Service Cavendish House

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 2 Oct 2026, 16:41 BST
Last source update: 2 Oct 2026, 16:41 BST
Authority reference: ASC027/2026
FTS notice number: 2026/S 000-093538
Classification (CPV): Other community, social and personal servicesSoftware package and information systems
Delivery area: North East (UKC1)
Official registry OCID: ocds-h6vhtk-078023 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: GCloud 14

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £44,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 27 Aug 2026

Awarded to	Value	Date	Status
Nourish Care Systems LimitedSME	£44,000 †	—	Awarded

Contracts

Contract 093538-2026-1 · Nourish Care Systems LimitedSME
Signed
27 Aug 2026
Value
£44,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Middlesbrough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services PO Box 500, Middlesbrough, North East, TS19FTContact name, email

Bidders & participating suppliers

1 commercial party on the notice

NourishAwarded supplierGB-COH: 07556262 Dorset, North East

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.