Find a TenderAwarded
Published 7 Aug 2025, 16:02 BST

Official UK procurement notice

Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)

Official notice

Authority: NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD (Central government)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£13,650,000≈ £4.5m / year7.1% below published estimate
Submissions closed 22 Oct 2025awarded 23 Feb 2026
Awarded to Ross Auto Engineering Ltd t/a Ross Care
Contract term 3 yrsends 31 Mar 2029 · extension options published · starts 1 Apr 2026

What is being bought

Published requirement description

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR).

Submissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025.

The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.

The total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider.

CPV: Health services

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal 3 yrs
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs)
Delivery: West Midlands · Staffordshire and Stoke-on-Trent
Extensions: There is an optional extension period of two years from 31.03 2029 to 31.03 2031.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 47.5%Price: 30%Social value: 10%Environmental: 12.5%
Published sub-criteria (5)
  • Quality and Innovation: 37.5%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 10%
  • price: 30%
  • Social Value: 10%
  • Integration, Collaboration and Service Sustainability: 12.5%
Published award criteria (6)
  • Basic Selection Criteria: PassFail
  • Quality and Innovation: 37.50%
  • Integration, Collaboration and Service Sustainability: 12.50%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 10.00%
  • Social Value: 10.00%
  • Price: 30.00%
Conditions of participation1
  • Suitability

    ​​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
7 Aug 2025, 16:02 BST
Last source update
24 Feb 2026, 11:06 GMT
Award evaluation window
23 Oct 2025 – …
FTS notice number
2026/S 000-016386
Classification (CPV)
Health services
Delivery area
West Midlands (UKG23)
Official registry OCID
ocds-h6vhtk-05839d Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 9th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. Any representations should be sent to [email protected]. The evaluation was based on the following weighted criteria: Quality and Innovation - 37.50% Value - 30.00% Integration, Collaboration and Service Sustainability - 12.50% Improving Access, Reducing Health Inequalities and Facilitating Choice - 10.00% Social Value - 10.00% These weightings reflect the authority's priority to secure a provider capable of delivering a high-quality, reliable service that meets operational needs and compliance requirements. While cost efficiency is important, the nature of the contract requires a strong emphasis on service quality. Though the other key criteria represent a smaller proportion, they remain key strategic objectives aligned with the authority's commitments to a quality service for service users and their carers. The successful provider achieved the highest overall score. The decision to award this contract was ratified on 23rd February 2026 by NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) Strategic Commissioning and Transformation Committee. All panel members completed and signed a declaration of conflicts of interest and confidentiality agreement. Conflicts of Interest were managed via the ICB Corporate Governance process, and no Conflicts of Interest were identified in relation to wheelchair services.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
22 Oct 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Participation fee
document
Bids opened
23 Oct 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Sept 2025 → 1 Apr 2026 · 5 dates
  1. Next notice expected395 days ago
    24 Sept 2025, 00:00 BST
  2. Submission deadline367 days ago
    22 Oct 2025, 12:00 BST
  3. Bids opened366 days ago
    23 Oct 2025, 12:00 BST
  4. Notice published242 days ago
    24 Feb 2026, 11:06 GMT
  5. Contract starts206 days ago
    1 Apr 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 24 Sept 2025
  1. Status changed to active
    24 Sept 2025, 15:29 BST
  2. Procurement method changed
    24 Sept 2025, 15:29 BST
  3. Deadline published: 22 Oct 2025, 12:00 BST
    24 Sept 2025, 15:29 BST
  4. Buyer details updated
    24 Sept 2025, 15:29 BST
  5. Status changed to complete
    24 Feb 2026, 11:06 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £12,676,4601 contract exc. VAT
Bids received 3
Contracts signed 1latest 23 Feb 2026
Awarded toValueDateStatus
Ross Auto Engineering Ltd t/a Ross Care£12,676,460 †—Awarded

Contracts

  • Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) · Ross Auto Engineering Ltd t/a Ross Care

    Signed
    23 Feb 2026
    Value
    £12,676,460
    Period
    … – 31 Mar 2029
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Staffordshire and Stoke-on-Trent Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth GB-NHS: 05D Stafford Education & Enterprise Park, Weston Road, Stafford, West Midlands, ST18 0BFContact name, email Published organisation website ↗

Consortium members and other public bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria