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Provision of welfare benefit, debt and housing advice services

Provision of services to the community
West Midlands (UKG31)
Published value
Not published
Submission deadline Not published
Lots published4
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Birmingham City Council: "Provision of welfare benefit, debt and housing advice services". Published status: complete. Published value: Value not published. 4 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityBirmingham City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Birmingham City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Birmingham City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.3Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 4 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityBirmingham City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published25 Jun 2025, 12:57 BST
Last source update25 Jun 2025, 12:57 BST
Recurring procurementNot published
ClassificationProvision of services to the community
Delivery area
West Midlands (UKG31)
OCIDocds-h6vhtk-04be51
What is being bought
The Council wishes to establish a Contract for the provision of welfare benefit, debt and housing advice services.This contract is for independent third sector advice providers to deliver services relating primarily to welfare benefits, debt and housing advice to the citizens of Birmingham via face-to-face advice services. These services will likely be collocated with the Council within Community Library Hubs. There will be flexibility to deal with brief enquiries as well as to provide more detailed casework that delivers sustained improved financial and other outcomes for citizens.The services have been divided into 4 Lots: Lot 1 - Face-to-Face Advice and Area Leadership Role - NorthLot 2 - Face-to-Face Advice and Area Leadership Role - SouthLot 3 - Face-to-Face Advice and Area Leadership Role - EastLot 4 - Face-to-Face Advice and Area Leadership Role – West and Central
What changed
From the official release history
  1. tender value changed
    25 Jun 2025, 12:57 BST
  2. Status changed to complete
    25 Jun 2025, 12:57 BST
  3. Official notice release published
    25 Jun 2025, 12:57 BST
  4. Submission deadline changed to published date
    25 Jun 2025, 12:57 BST
  5. Published value updated to £2,000,000
    25 Nov 2024, 11:05 GMT
  6. Status changed to active
    25 Nov 2024, 11:05 GMT
  7. Official notice release published
    25 Nov 2024, 11:05 GMT
  8. Submission deadline changed to 8 Jan 2025, 12:00 GMT
    25 Nov 2024, 11:05 GMT
  9. Buyer information updated
    25 Nov 2024, 11:05 GMT
Lots and requirements (4)
Published by the contracting authority
  • Lot 1 · #1
    Face-to-Face Advice and Area Leadership Role - North
    cancelled
    Published valueNot published
    The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - North
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Face-to-Face Advice and Area Leadership Role - South
    cancelled
    Published valueNot published
    The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - South
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Face-to-Face Advice and Area Leadership Role - East
    cancelled
    Published valueNot published
    The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - East
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #4
    Face-to-Face Advice and Area Leadership Role – West and Central
    cancelled
    Published valueNot published
    The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role – West and Central
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    25 Jun 2025, 12:57 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Award active
    Not published · Not published
  5. Award active
    Not published · Not published
  6. Contract active
    Signed 28 May 2025, 00:00 BST · £50,000
  7. Contract active
    Signed 28 May 2025, 00:00 BST · £496,312
  8. Contract active
    Signed 28 May 2025, 00:00 BST · £50,000
  9. Contract active
    Signed 28 May 2025, 00:00 BST · £496,312
Commercial outcome and competition
Awards
Birmingham Citizens Advice Bureau Service Limited
Not published · Not published · active
Birmingham Settlement
Not published · Not published · active
Birmingham Citizens Advice Bureau Service Limited
Not published · Not published · active
Birmingham Settlement
Not published · Not published · active
Contracts
Face-to-Face Advice & Area Leadership Role - North
£50,000 · signed 28 May 2025, 00:00 BST · active
Face-to-Face Advice & Area Leadership Role - South
£496,312 · signed 28 May 2025, 00:00 BST · active
Face-to-Face Advice & Area Leadership Role - East
£50,000 · signed 28 May 2025, 00:00 BST · active
Face-to-Face Advice & Area Leadership Role – West & Central
£496,312 · signed 28 May 2025, 00:00 BST · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 2 (lot 1)
bids: 3 (lot 2)
electronicBids: 3 (lot 2)
foreignBidsFromEU: 0 (lot 2)
foreignBidsFromNonEU: 0 (lot 2)
smeBids: 3 (lot 2)
bids: 2 (lot 3)
electronicBids: 2 (lot 3)
foreignBidsFromEU: 0 (lot 3)
foreignBidsFromNonEU: 0 (lot 3)
smeBids: 2 (lot 3)
bids: 2 (lot 4)
electronicBids: 2 (lot 4)
foreignBidsFromEU: 0 (lot 4)
foreignBidsFromNonEU: 0 (lot 4)
smeBids: 2 (lot 4)
Buyer and organisations in this procedure

Birmingham City Council

Contracting authority GB-FTS-131145
View buyer profile

  • Birmingham City Council
    buyer

    Victoria Square, Birmingham, UKG31
    etendering@birmingham.gov.uk

  • Birmingham Citizens Advice Bureau Service Limited
    supplier

    First Floor, Wellington House, 31-34 Waterloo Street, Birmingham, UKG31, B2 5TJ

  • Birmingham Settlement
    supplier

    Sports & Community Centre, 600 Kingstanding Road, Birmingham, UKG31, B44 9SH

  • High Court of Justice
    reviewBody

    Royal Courts of Justice, Strand, London , WC2A 2LL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
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No related procedures published