Official UK procurement notice
Provision of Visitor Counting Solution
Authority: National Galleries of Scotland
What is being bought
Published requirement descriptionNational Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier.
NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability.
Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT).
There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed.
The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS.
It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract.
The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required.
In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.
CPV: Electronic information services · Information systems · Information systems and servers · Information systems or technology strategic review and planning services · Information technology services · Installation services of information-processing equipment · Maintenance of information technology software · Tourist information services
The lotProcurement structure
single lot · no lot value publishedLot #1The procurement will be conducted through the use of the Open (single stage) ProcedureAwardedRenewal
The procurement will be conducted through the use of the Open (single stage) Procedure.
Bidders must complete and submit both an SPD and tender response.
Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60
- Price: 40
- Suitability
Q4A.2a 'Authorisation of Particular Organisation Needed' and Q4A.2b'Membership of a Particular Organisation Needed' have been included in the SPD. Bidders must confirm whether this is applicable to them.
If applicable, each question will be scored on a Pass/Fail basis. If the Bidder is required by their country of establishment, to have authorisation and/or membership of a particular organisation that the Bidder has not attained, the response will be deemed a 'Fail'. Any Bidder scoring a 'Fail' mark will be disqualified from the competition.
- Economic & financial standing
Q4B6 Other Economic or Financial Requirements
Minimum: Q4B6 - All information is contained within the online SPD. - Technical & professional ability
Q4D.1 Quality Assurance (including Health & Safety Procedures) & Q4D.2 Environmental Management are included under selection criteria but will be scored on a Pass/Fail basis, as detailed below.
Minimum: 4D.1 Quality Assurance (including Health & Safety Procedures): all information in regard to minimum level(s) of standards required is contained within the online SPD. This will be scored on a Pass/Fail basis. If the Bidder responds "No" the response will be deemed a "Fail". Any B…
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 27 Jan 2026, 08:43 GMT
- Last source update
- 17 Sept 2026, 11:00 BST
- Award evaluation window
- 9 Mar 2026 – …
- Authority reference
NGSVC-001- FTS notice number
2026/S 000-088093- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060f1dFind a Tender
- Performance terms
As detailed in the contract.
Publisher note: The estimate contract value stated within this award notice is inclusive of optional extension periods and an estimate contract price adjustment as permitted under the contract via the application of the Consumer Price Index (CPI) as published by the Office for National Statistics (ONS) for the United Kingdom. (SC Ref:843255)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publiccontractsscotland.gov.uk ↗
- Submission deadline
- 9 Mar 2026, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 9 Mar 2026, 12:00 GMT
Timeline
9 Mar 2026 → 17 Sept 2026 · 3 dates- Submission deadline227 days ago9 Mar 2026, 12:00 GMT
- Bids opened227 days ago9 Mar 2026, 12:00 GMT
- Notice published35 days ago17 Sept 2026, 11:00 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete17 Sept 2026, 11:00 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Nexbib Solutions LimtedSME | £54,205 † | — | Awarded |
Contracts
Contract 088093-2026-NGSVC-001-1 · Nexbib Solutions LimtedSME
- Signed
- 10 Sept 2026
- Value
- £54,205
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 10bids · 10 electronic · 10 from abroad | 9 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Edinburgh Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Nexbib Solutions LimtedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.