Find a TenderAwardedContract details notice
Published 18 Nov 2025, 10:04 GMT

Official UK procurement notice

Provision of Support Advocacy and Intermediary Services

Official notice

Authority: The Nursing and Midwifery Council (Central government)·Consortium: 2 public authorities

5 lotsServicesOpen procedureAbove thresholdSME suitableMax 4 lots to bidMax 4 lots per supplier
Published estimate£25,000total for 5 lots · £30,000 inc. VAT
Submissions closed 11 Jul 2025awarded 3 Nov 2025
Awarded to POhWER, Communicourt Ltd2 awards
Contract term 2 yrsends 31 Oct 2027 · up to 31 Oct 2029 with extensions · starts 3 Nov 2025

What is being bought5 lots · detail below

Published requirement description

Provide specialist workers to enable members of the public who need additional support to meaningfully engage with a complex legal process and make their own decisions.

The lots are:

  1. Mental Health Lay Advocacy
  2. Cognitive Impairment Lay Advocacy
  3. Physical Impairment Lay Advocacy
  4. General Lay advocacy
  5. Intermediaries
  • The authority expects to re-tender this requirement around 2 Apr 2029, 23:59 BST.
  • No preliminary market engagement: Having previously tendered these services NMC is aware that this is a limited market place. On researching the current market space this is still the case therefore knowing the competition NMC feels there is no reason for a pre-market engagement exercise.

CPV: Health and social work services

Lots and requirements (5)Procurement structure

5 lots · all with a published value (£25,000 together) · a supplier may bid for at most 4 and win at most 4 of them · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Mental Health Lay AdvocacyAwardedRenewal 2 yrsSMEPublished value£5,000

Mental health but may also need support due to issues such as: Physical impairment (including long term health issues) Acquired brain injury Neurological disorders Learning disabilities/ difficulties Conditions on the Autistic spectrum Asperger's syndrome Children and young people Older people People who are isolated or only have limited access to support Currently affected by a difficult life event (this list is not exhaustive)

Contract period: 3 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £5,000 exc. VAT · £6,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligible
Extensions: Two extensions available for this contract. Extension 1 for a period of one year (12 months) Extension 2 for a period of one year (12 months)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    N/A

  • Technical & professional ability

    N/A

Lot #2Cognitive impairmentAwardedRenewal 2 yrsSMEPublished value£1,667

Cognitive impairment Learning disabilities/ difficulties Neurological disorders Acquired brain injury but may also need support due to issues such as: Physical impairment (including long term health issues) Mental health Conditions on the Autistic spectrum Asperger's syndrome Children and young people Older people People who are isolated or only have limited access to support Currently affected by a difficult life event (this list is not exhaustive)

Contract period: 3 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £1,667 exc. VAT · £2,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligible
Extensions: Two extensions available for this contract. Extension 1 for a period of one year (12 months) Extension 2 for a period of one year (12 months)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    N/A

  • Technical & professional ability

    N/A

Lot #3Physical Impairment Lay AdvocacyAwardedRenewal 2 yrsSMEPublished value£833

Physical impairment e.g.

  • Long term health issues
  • Deaf or hard-of hearing
  • Blind or visually impaired
  • Are deaf blind
  • Speech and language difficulties (this list is not exhaustive) but may also need support due to issues such as: Acquired brain injury Mental health Neurological disorders Learning disabilities/ difficulties Conditions on the Autistic spectrum Asperger's syndrome Children and young people Older people People who are isolated or only have limited access to support Currently affected by a difficult life event (this list is not exhaustive)
Contract period: 3 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £833 exc. VAT · £1,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligible
Extensions: Two extensions available for this contract. Extension 1 for a period of one year (12 months) Extension 2 for a period of one year (12 months)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    N/A

  • Technical & professional ability

    N/A

Lot #4General Lay AdvocacyAwardedRenewal 2 yrsSMEPublished value£5,000

General Children and young people Older people People who are isolated or only have limited access to support Currently affected by a difficult life event e.g. bereavement or another type of traumatic life event e.g. domestic violence; sexual assault (this list is not exhaustive)

Contract period: 3 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £5,000 exc. VAT · £6,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligible
Extensions: Two extensions available for this contract. Extension 1 for a period of one year (12 months) Extension 2 for a period of one year (12 months)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    N/A

  • Technical & professional ability

    N/A

Lot #5IntermediariesAwardedRenewal 2 yrsSMEPublished value£12,500

Primary need: Communication impairment This may be as a result of: Mental health Cognitive impairment Learning disabilities/ difficulties Neurological disorders Acquired brain injury Conditions on the Autistic spectrum Asperger's syndrome Children and young people Physical impairment (including long term health issues) Older people with additional needs People who are currently affected by a difficult life event - people who may be currently finding it difficult to go through complex processes due to a recent life event, for example bereavement/ sexual assault. (this list is not exhaustive)

Contract period: 3 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £12,500 exc. VAT · £15,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligible
Extensions: Two extensions available for this contract. Extension 1 for a period of one year (12 months) Extension 2 for a period of one year (12 months)
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    N/A

  • Technical & professional ability

    N/A

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality Questions: 60%
  • Price: 40%
Published award criteria (2)
  • Quality Questions: Method Statement Questions
  • Price: Pricing Schedule
Lot distribution rule: Bidders should note that the NMC is looking to appoint one supplier only per Lot. But bidders are open to apply for one or more Lots.
Conditions of participation · identical on every lot2
  • Economic & financial standing

    N/A

  • Technical & professional ability

    N/A

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 2 Apr 2029
First published
18 Nov 2025, 10:04 GMT
Last source update
18 Nov 2025, 10:04 GMT
Award evaluation window
Submission end – 15 Aug 2025
Authority reference
C1485
FTS notice number
2025/S 000-032068
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-054803 Find a Tender
Contract terms summary

30 days of the date of receipt of the relevant invoice

Review and risk notes
Risks

N/A

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
11 Jul 2025, 12:00 BST
Clarification deadline
27 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Reponses to the tender are to be completed electronically using the e-sourcing portal Atamis. atamis-5621.my.site.com/login ↗ ('e-Sourcing Portal'). The e-Sourcing Portal provides a web-based tool that enables the NMC and Bidders to conduct the strategic activities of the procurement lifecycle over the internet. It provides a simple, secure and efficient means for managing tendering and quotation activities, reducing the time and effort required for the NMC and potential providers / suppliers. Please note the following project name and reference number allocated to this procurement process ('Procurement') within the e-Sourcing Portal: Project Name: Provision of Support Advocacy and Intermediary Services Project Reference: C1485

Timeline

12 Jun 2025 → 18 Nov 2025 · 6 dates
  1. Tender notice published
    12 Jun 2025, 16:36 BST
  2. Clarification questions by
    27 Jun 2025, 12:00 BST
  3. Submission deadline
    11 Jul 2025, 12:00 BST
  4. Award decision expected by
    15 Aug 2025, 23:59 BST
  5. Contract starts354 days ago
    3 Nov 2025
  6. Latest notice published338 days ago
    18 Nov 2025, 10:04 GMT

Notice history

4 events · 1 release on Find a Tender · since 12 Jun 2025
  1. Tender notice published
    12 Jun 2025, 16:36 BST
    UK4
  2. Tender notice published
    25 Jun 2025, 10:17 BST
    UK4
  3. Tender notice published
    25 Jun 2025, 10:35 BST
    UK4
  4. Contract details notice published
    18 Nov 2025, 10:04 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £50,0002 contracts exc. VAT
Contracts signed 2latest 3 Nov 2025
Awarded toValueDateStatus
Lot 5 · Intermediaries1 award
Communicourt Ltd£25,000 †—Awarded
Across several lots1 award
POhWER£25,000 †—Awarded

Contracts

  • Provision of Support Advocacy and Intermediary Services · POhWER

    Signed
    3 Nov 2025
    Value
    £25,000
    Period
    7 Nov 2025 – 31 Oct 2027 · up to 31 Oct 2029 with extensions
    Status
    active
    Extensions
    1+1 year contract extension
  • Provision of Support Advocacy and Intermediary Services · Communicourt Ltd

    Signed
    3 Nov 2025
    Value
    £25,000
    Period
    7 Nov 2025 – 31 Oct 2027 · up to 31 Oct 2029 with extensions
    Status
    active
    Extensions
    1+1 years contract extension

Contracting authority & participating public bodies

2 public bodies on the notice

NURSING AND MIDWIFERY COUNCIL

Contracting authorityPublic authority - central government GB-CHC: 1091434 · GB-PPON: PHCH-9173-QTMH 23 PORTLAND PLACE, LONDON, London, W1B 1PZContact email

Consortium members and other public bodies

  • The Nursing and Midwifery CouncilContracting authorityPublic authority - central governmentGB-PPON: PHCH-9173-QTMH London, LondonContact name, email, phone

Bidders & participating suppliers

2 commercial parties on the notice
  • COMMUNICOURT LIMITEDAwarded supplierGB-COH: 07553918GB-PPON: PRRJ-2652-TDHN Trigate, Oldbury, West Midlands, B68 0NPContact email
  • POHWERAwarded supplierGB-COH: 03323040GB-PPON: PCJD-1232-CXMG Suite 4 Middlesex House, Stevenage, East of England, SG1 2EFContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender