Find a TenderAwarded
Published 19 Dec 2024, 22:32 GMT

Official UK procurement notice

Provision of security services solution

Official notice

Authority: 2Gether Support Solutions Limited (Central government)

ServicesOpen procedureSME suitable
Published estimate£6,000,000exc. VAT44.3% above published estimate
Submissions closed 21 Jan 2025awarded 16 Jun 2025
Awarded to Assist Services Group Ltd

What is being bought

Published requirement description

2gether Support Solutions Ltd. (herein referred to as "our" or "us" or "we") was formed in April 2018 as a new, wholly owned subsidiary company of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust (the "Trust"). We provide essential support services to the Trust, from facilities and property management to catering, procurement and portering.<br/><br/>We are intending to appoint a professional, competent and suitably experienced provider to deliver an effective security services solution across our core customer's hospitals sites on an all year round basis. The contract shall commence from 1st July 2025.

  • Recurrence: 48 months

CPV: Alarm-monitoring services · Guard services · Patrol services · Public security services · Security services · Surveillance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£6,000,000
Delivery: South East · As stated within the procurement documents available from the Supplier Documents section of the Atamis e-sourcing portal.
Extensions: Subject to overall service performance and earlier termination in accordance with the contract's terms and conditions, there may be a formal option to extend the contract by a further twelve (12) months, with this being reviewed by the Contracting Authority no later than six (6) months prior to the third anniversary of the contract's commencement date. · Subject to overall service performance and earlier termination in accordance with the contract's terms and conditions, there may be a formal option to extend the contract by a further twelve (12) months, with this being reviewed by the Contracting Authority no later than six (6) months prior to the third anniversary of the contract's commencement date.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (5)
  • Service quality: 30%
  • Capability and capacity: 25%
  • Value for money: 5%
  • Commercials: 30%
  • Social value: 10%
Published award criteria (5)
  • Service quality: 30
  • Capability and capacity: 25
  • Social value: 10
  • Value for money: 5
  • Commercials: 30
Conditions of participation2
  • Suitability

    As stated in the procurement documents.

  • Technical & professional ability

    As stated in the procurement documents.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 48 months
First published
19 Dec 2024, 22:32 GMT
Last source update
17 Jun 2025, 12:57 BST
Award evaluation window
21 Jan 2025 – …
Authority reference
C298122
FTS notice number
2025/S 000-032932
Classification (CPV)
Alarm-monitoring servicesGuard servicesPatrol servicesPublic security servicesSecurity servicesSurveillance services
Delivery area
South East (UKJ44)
Official registry OCID
ocds-h6vhtk-04c9e2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As stated in the procurement documents.

Publisher note: This contract award decision has been made as per the Contracting Authority's governance processes. <br/><br/>No declared conflicts or potential conflicts of interest of the individuals making the decision were identified.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
21 Jan 2025, 16:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
21 Jan 2025, 16:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jan 2025 → 17 Jun 2025 · 3 dates
  1. Submission deadline
    21 Jan 2025, 16:00 GMT
  2. Bids opened
    21 Jan 2025, 16:00 GMT
  3. Notice published
    17 Jun 2025, 12:57 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    17 Jun 2025, 12:57 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £8,654,8251 contract exc. VAT
Bids received 1414 from SMEs
Contracts signed 1latest 16 Jun 2025
Awarded toValueDateStatus
Assist Services Group LtdSME£8,654,825 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
14bids · 14 electronic14——

Contracting authority & participating public bodies

2Gether Support Solutions Limited

Contracting authorityCentral GovernmentBody governed by public lawHealth William Harvey Hospital, Kennington Road, Ashford, Kent, South East, TN24 0LZContact name, email Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice
  • Assist Services Group LtdAwarded supplier02231601 Unit B Ascensis Tower, Juniper Drive, Battersea Reach, London, Wales, SW18 1AYContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria