Official UK procurement notice
Provision of Professional Interpreting and Translation Services
Authority: Kettering General Hospital NHS Foundation Trust (Central government)·On behalf of: KCH Interventional Facilities Management LLP
What is being bought
Published requirement descriptionKing’s College Hospital NHS Foundation Trust is seeking to appoint a single supplier to provide a comprehensive, high-quality Interpretation and Translation Service across all Trust sites, including King's College Hospital (Denmark Hill), Princess Royal University Hospital (PRUH), Orpington Hospital, Beckenham Beacon, Queen Mary's Hospital Sidcup and associated community locations. The service is intended to support safe, equitable and patient-centred care by enabling effective communication between patients, carers, families and healthcare professionals.
The scope includes the provision of face-to-face, telephone, video and interpreting services, together with British Sign Language (BSL) and other non-spoken language support services. The provider will also be required to deliver written translation services for clinical and non-clinical documents, accessible formats such as Braille and Easy Read, and a secure technology-enabled booking, reporting and management platform.
The service must operate across a diverse patient population representing more than 80 languages and support both planned and urgent care pathways. The successful provider will be expected to deliver a responsive, scalable and innovative service model that complies with NHS information governance, safeguarding, accessibility and equality requirements, whilst incorporating appropriate human oversight for AI-enabled solutions.
The Contracting Authority intends to award a single-provider contract to ensure consistent service delivery, quality assurance, governance, performance reporting and patient experience across the Trust.
- How the procedure runs: PA23
CPV: Interpretation services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£2,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 60%
- Commercial: 30%
- Social Value: 10%
Published award criteria (3)
- Technical: Technical Response (55%) Demonstration (5%)
- Commercial: Commercial/Pricing
- Social Value
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 7 Sept 2026, 10:43 BST
- Last source update
- 7 Sept 2026, 10:50 BST
- Award evaluation window
- Submission end – 23 Dec 2026
- Authority reference
W192454- FTS notice number
2026/S 000-084260- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06f32bFind a Tender
- How it runs
PA23
How it was run
Official notice- Submission deadline
- 7 Oct 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
7 Sept 2026 → 4 Jan 2027 · 6 dates- Planning notice published49 days ago7 Sept 2026, 10:43 BST
- Tender notice published49 days ago7 Sept 2026, 10:50 BST
- Next notice expected48 days ago8 Sept 2026, 23:59 BST
- Submission deadline19 days ago7 Oct 2026, 12:00 BST
- Today26 Oct 2026
- Award decision expected byin 58 days23 Dec 2026, 23:59 GMT
- Contract startsin 69 days4 Jan 2027
Notice history
5 events · 2 releases on Find a Tender · since 7 Sept 2026- Preliminary market engagement notice published7 Sept 2026, 10:43 BSTUK2
- Tender notice published7 Sept 2026, 10:50 BSTUK4
- Status changed to active7 Sept 2026, 10:50 BST
- Procurement method changed7 Sept 2026, 10:50 BST
- Deadline published: 7 Oct 2026, 12:00 BST7 Sept 2026, 10:50 BST
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- KCH Interventional Facilities Management LLPProcuring entityOverseeing and delivering end-to-end procurement services on behalf of the Trust. In this capacity, KFM’s primary role is to ensure that all procurement activities are conducted in a compliant, transparent, and commercially effective manner, aligned with both NHS procurement regulations and the Trust’s strategic objectives.
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications The procurement documents are available free of charge and unrestricted via the Atamis e-Tendering Portal. Suppliers are required to review all procurement documentation before submitting a response.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender