Provision of Pager Duty · UK public procurement notice

Official notice

Authority: NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT LIMITED (Public body)

ServicesAward procedure without prior publication of a call for competitionSME suitable

Sectors: IT Services & Software (72) Delivery: North East (UKC21)

Budget not disclosedValue not published

Awarded 8 Oct 2025no call for competition

Awarded to Bytes Software Services Ltd

What is being bought

Published requirement description

Pager Duty

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Provision of Pager DutyAwarded

Delivery: North East · Newcastle upon Tyne

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 22 Oct 2025, 11:51 BST
Last source update: 22 Oct 2025, 11:51 BST
Authority reference: NH2142
FTS notice number: 2025/S 000-067411
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: North East (UKC21)
Official registry OCID: ocds-h6vhtk-05d16e Find a Tender

Why no open competition: Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive
Published justification: Business imperative at best price

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Bids received 11 from SMEs

Contracts signed 1latest 8 Oct 2025

Awarded to	Value	Date	Status
Bytes Software Services Ltd	—	—	Awarded

Contracts

Contract 067411-2025-1 · Bytes Software Services Ltd
Signed
8 Oct 2025
Value
—
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	1	—	£207,932 – £207,933

Contracting authority & participating public bodies

Northumbria Healthcare Facilities Management

Contracting authorityPublic bodyRegional or local agency/officeHealth Northumbria House, Unit 7 & 8 Silver Fox Way, Cobalt Business Park, North Shields, North East, NE27 0QJContact name, email, phone

Dispute resolution & review bodies

High Court and Court of Appeal of England and WalesReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice

BYTES SOFTWARE SERVICES LIMITEDAwarded supplier01616977 Bytes House, Randalls Way, Leatherhead, North East, KT22 7TWContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.