Find a TenderAwardedContract award notice
Published 4 Dec 2025, 16:05 GMT

Official UK procurement notice

Provision of Intermediate Care and Reablement Services

Official notice

Authority: Medway Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£42,670,000≈ £8.5m / year · £42,670,000 inc. VAT
Submissions closed 26 Jan 2026awarded 7 Apr 2026
Awarded to HCRG Care Services Limited
Contract term 5 yrsends 30 Sept 2031 · up to 30 Sept 2035 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

Medway Council are reprocuring an Intermediate Care and Reablement Service.

The service will include home-based intermediate care and reablement for Pathway 1 acute hospital discharges and Bed-based intermediate care and reablement for Pathway 2 acute hospital discharges as well as more complex care such as bariatric and non-weight bearing pathways, as one service. This is a change from the current service contract, which was procured in two separate lots, one for each pathway described above.

In delivering these services, the Service Provider is required to be fully compliant with the Care Quality Commissions (CQC) guidance, policies and protocols and thereafter comply with all statutory requirements as detailed in this specification.

Providers should note the expectation of the ICRS is to deliver a reablement service within a period average of 28 days or less for pathway 1 and 28-42 days or less for pathway 2.

CPV: Health and social work services · Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£42,670,000
Contract period: 1 Oct 2026 – 30 Sept 2031 (5 yrs) · up to 30 Sept 2035 with extensionsValue: £42,670,000 exc. VAT · £42,670,000 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: Options to extend for two further 24-month periods.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 25%Social value: 5%
Published award criteria (3)
  • Quality
  • Price
  • Social Value
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Dec 2025, 16:05 GMT
Last source update
9 Apr 2026, 14:16 BST
Award evaluation window
Submission end – 9 Apr 2026
FTS notice number
2025/S 000-079874
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work servicesSocial work and related services
Delivery area
South East (UKJ41)
Official registry OCID
ocds-h6vhtk-05ef08 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
26 Jan 2026, 16:00 GMT
Clarification deadline
18 Dec 2025, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Dec 2025 → 1 Oct 2026 · 7 dates
  1. Tender notice published327 days ago
    4 Dec 2025, 16:05 GMT
  2. Clarification questions by313 days ago
    18 Dec 2025, 17:00 GMT
  3. Submission deadline274 days ago
    26 Jan 2026, 16:00 GMT
  4. Assessment summaries sent202 days ago
    9 Apr 2026, 00:00 BST
  5. Latest notice published201 days ago
    9 Apr 2026, 14:16 BST
  6. Award decision expected by201 days ago
    9 Apr 2026, 23:59 BST
  7. Contract starts27 days ago
    1 Oct 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 4 Dec 2025
  1. Tender notice published
    4 Dec 2025, 16:05 GMT
    UK4
  2. Contract award notice published
    9 Apr 2026, 14:16 BST
    UK6
  3. Status changed to complete
    9 Apr 2026, 14:16 BST
  4. Contract signature expected
    11 May 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £42,670,0001 award inc. VAT; no net value published
Bids received 1
Named bidders 1published on the award notice
Awarded toValueDateStatus
HCRG Care Services Limited1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2035Extensions: 2 x 24 months£42,670,000 inc. VAT7 Apr 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 5 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Medway Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWYH-3898-LDQR Medway Council, Gun Wharf, Dock Road, Chatham, South East, ME4 4TRContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • HCRG Care Services LimitedAwarded supplierGB-COH: 07557877 The Heath Business and Technical Park, Runcorn, North West, WA7 4QXContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender