Official UK procurement notice
Light Touch Framework Agreement for Home Care Support Services
Authority: City of Doncaster Council (Local council)
What is being bought
Published requirement descriptionThe City of Doncaster Council is looking to establish a Framework for the provision of Domiciliary Care Services within the City of Doncaster Geographical Area.
The Framework will be established under the Light Touch Regime and therefore the council will use the flexibilises this affords the council for example ability to reopen the framework at the councils discretion.
Organisations should note that the Council requires all Providers wishing to join the framework to have a CQC inspection rating of Good or above. Further details can be found in the conditions of participation
CPV: Community action programme · Community health services · Health and social work services · Homedelivery of provisions · Other community, social and personal services · Provision of services to the community · Social work and related services · Social work services without accommodation · Welfare services for disabled people · Welfare services for the elderly · Welfare services not delivered through residential institutions
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 25 suppliers · 34 bids received (1.4 per place) · 28 appointed (full)
- Framework period
- 7 yrs · up to 10 yrs from 1 Nov 2025
Published description of the framework
The services to be procured are defined as a Light Touch Contract within the Act. The Council will utilise the flexibility provided by Section 45 Frameworks clause (9) to undertake a bespoke procurement process that considers elements of the Open Procedure, Framework and Open Framework. At any time during the term of the Framework the Council shall, at its discretion, open the framework to new providers. This will be achieved by publishing a new tender notice inviting expressions of interest from potential providers for the provision of the Services under the existing framework. The framework will continue on the same or substantially the same terms as this Framework Agreement and the competition will adopt the same or substantially the same conditions of participation and award criteria as those followed for the appointment of the Framework Providers. The Provider shall not be required to submit a tender and shall remain on the framework unless otherwise agreed between the parties. The Council will award Call-Off Contracts with or without competition between providers on the Framework as fully described in Call of Procedure Schedule 3 of the Framework Agreement (Section 2 Terms and Conditions of Contract) Legacy Provision The intension is that the framework will be for all new care packages from 1 November 2025 and that legacy providers will keep their existing care packages unless removed for other reasons. However, if a provider on the current CCASH Contract is successful in joining the new Framework, their care packages will be novated to the new Framework terms and conditions.
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£326,000,000
- Economic & financial standing
The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Section 1 Part 3 C Evaluation Strategy
- Technical & professional ability
The conditions of participation relating to the technical ability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Section 1 Part 3 C Evaluation Strategy Providers are made aware of the following particular conditions of Participation Providers current CQC Rating must be Good or Outstanding The Service Provider is expected to operate a CQC registered office (with a CQC rating of ‘Good’ or above) within The City of Doncaster Councils boundary or its environs (this is limited to be within 18 miles of Doncaster’s City Centre (DN1 1PE). The Council has fixed the hourly rate for this framework and therefore providers will be required to acknowledge their acceptance of the hourly rate as a condition of participation
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (1)
- Quality Submission: 100%
Published award criteria (1)
- Quality Submission
- Economic & financial standing
The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Section 1 Part 3 C Evaluation Strategy
- Technical & professional ability
The conditions of participation relating to the technical ability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Section 1 Part 3 C Evaluation Strategy Providers are made aware of the following particular conditions of Participation Providers current CQC Rating must be Good or Outstanding The Service Provider is expected to operate a CQC registered office (with a CQC rating of ‘Good’ or above) within The City of Doncaster Councils boundary or its environs (this is limited to be within 18 miles of Doncaster’s City Centre (DN1 1PE). The Council has fixed the hourly rate for this framework and therefore providers will be required to acknowledge their acceptance of the hourly rate as a condition of participation
- “Light Touch Framework Agreement for Home Care Support Services” is a framework: the contest is a place on its panel, up to 25 suppliers, not a single contract: call-offs may be direct or by further competition.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Framework agreement
- Who may use the vehicle
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 28 Feb 2025, 13:06 GMT
- Last source update
- 17 Dec 2025, 17:35 GMT
- Award evaluation window
- Submission end – 20 Sept 2025
- Authority reference
Adults- FTS notice number
2025/S 000-030736- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04e8a2Find a Tender- Contract terms summary
As described in the Associated Tender Documents
- Risks
- Framework Value - The estimated published Framework Values may change over the life time of the contract due to inflationary increases and potential demand for services. 2)Innovation - The Council wishes, throughout the Term, to demonstrate continuous improvement in the way in which the Services are provided, having regard to a combination of economy, efficiency and effectiveness. This may require changes or variations to the Specification from time to time, but in order to determine the most appropriate way in which to achieve that improvement the Council may, at its discretion, choose to test any such changes or variations through the award of one or more Call-Off Agreements to the Provider and collate information about the success of such changes before varying the Specification for all Framework Providers. 3) the number or providers on the framework may be varied based upon business needs during reopening of the Framework In the event that these known unknown risk materialises the Council reserves the right to vary the framework agreement during its term in accordance with Schedule 8(5)(a) of the Act
How it was run
Official notice- Appointment period ends
- 18 Jul 2025, 12:00 BST
- Clarification deadline
- 20 Jun 2025, 16:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
28 Feb 2025 → 17 Dec 2025 · 11 dates- Planning notice published28 Feb 2025, 13:06 GMT
- Market engagement18 Mar 2025, 23:59 GMT
The Market Engagement Event will be held on Monday 17th March 2025 at City of Doncaster Council offices; Civic Office, Waterdale, DN1 3BU. There will be 3 sessions available, details as follows: Session 1 - 10am-11:30am Session 2 - 12:30pm-2:00pm Session 3 - 2:30pm-4pm To book a place on one of the sessions please contact Laura.Tilston-Buzzard via email: [email protected] and provide the following information:
- Name of delegate and job title of delegate
- Organisation details, including address
- Delegate email address and contact telephone number
- Your preferred session time In order for us to appropriately manage the room capacity and allow as many providers the opportunity to attend the event, there will be a maximum of two places available per organisation. The closing date for registering your interest in attending this event is noon on Monday 10th March 2025. If you are unable to attend any session in person, please contact Laura (on the contact details noted above) and we can look at an alternative method for you to join the meeting. All slides and notes from the meeting will be published on YorTender.
- Next notice expected31 May 2025, 00:59 BST
- Tender notice published6 Jun 2025, 17:14 BST
- Clarification questions by20 Jun 2025, 16:00 BST
- Admission / appointment period endsperiod end, not a bid countdown18 Jul 2025, 12:00 BST
- Award decision expected by391 days ago20 Sept 2025, 00:59 BST
- Assessment summaries sent382 days ago29 Sept 2025, 00:00 BST
- Standstill ends372 days ago8 Oct 2025, 23:59 BST
- Contract starts349 days ago1 Nov 2025
- Latest notice published302 days ago17 Dec 2025, 17:35 GMT
Notice history
12 events · 5 releases on Find a Tender · since 28 Feb 2025- Preliminary market engagement notice published28 Feb 2025, 13:06 GMTUK2
- Pipeline notice published21 May 2025, 13:44 BSTUK1
- Status changed to planned21 May 2025, 13:44 BST
- Tender notice published6 Jun 2025, 17:14 BSTUK4
- Published value updated to £326,000,0006 Jun 2025, 17:14 BSTwas £0
- Status changed to active6 Jun 2025, 17:14 BST
- Procurement method changed6 Jun 2025, 17:14 BST
- Deadline published: 18 Jul 2025, 12:00 BST6 Jun 2025, 17:14 BST
- Contract award notice published29 Sept 2025, 16:42 BSTUK6
- Status changed to complete29 Sept 2025, 16:42 BST
- Contract signature expected24 Oct 2025, 23:59 BSTscheduled
- Contract details notice published17 Dec 2025, 17:35 GMTUK7
Routine re-releases (5)
- 2025-05: 1 release · 21 May 2025
- 2025-02: 1 release · 28 Feb 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| 24/7 HOMECARE SERVICES LIMITEDSME, Avalon Group (Social Care)SME, Brothers Recruitment t/a Sure HealthcareSME, Cera Care Operations Limited, Lotus Home Care Ltd, NEW CONCEPT CARE . NURSING . TRAINING LIMITEDSME +22 more1 Nov 2025 – 31 Oct 2032 · up to 31 Oct 2035Extensions: The Framework Agreement can be extended for a further three twelve month periods (3 x 12) | £326,000,000 | 29 Sept 2025 | Awarded |
Contracts
Contract 1 · 24/7 HOMECARE SERVICES LIMITEDSME, Avalon Group (Social Care)SME, Brothers Recruitment t/a Sure HealthcareSME, Cera Care Operations Limited, Lotus Home Care Ltd, NEW CONCEPT CARE . NURSING . TRAINING LIMITEDSME +22 more
- Signed
- 31 Oct 2025
- Value
- £326,000,000
- Period
- 1 Nov 2025 – 31 Oct 2032 · up to 31 Oct 2035 with extensions
- Status
- active
- Extensions
- The Framework Agreement can be extended for a further three twelve month periods (3 x 12)
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 34final-stage tenders · 63 at stage one | 26 | 2 | — |
Who bid
- won24/7 HOMECARE SERVICES LIMITEDSME · Yorkshire and the Humber
- did not winAGE UK DONCASTERVCSE · Yorkshire and the Humber
- did not winANDERBY CARE LTDSME · Yorkshire and the Humber
- wonAVALON GROUP (SOCIAL CARE)VCSE · Yorkshire and the Humber
- did not winBALBY CARE AND HOME SERVICES LTDSME · Yorkshire and the Humber
- did not winCARE RELIEF TEAM LIMITED · Greater London
- wonCERA CARE OPERATIONS LIMITED · East of England
- did not winCHAMPION HOME CARE LTDSME · Yorkshire and the Humber
- did not winCHOICES HOMECARE (SOUTH YORKS) LIMITEDSME · Yorkshire and the Humber
- did not winCLEMENCE ROGERS HOME CARE LTDSME · Yorkshire and the Humber
- did not winDANUM HOMECARE LTDSME · Yorkshire and the Humber
- did not winELITE CARE AND COMFORT LIMITEDSME · Yorkshire and the Humber
- did not winEMBRACE HEALTHCARE LTDSME · Yorkshire and the Humber
- did not winHALES GROUP LIMITED · East of England
- did not winHOLISTIC CARE 4U LTDSME · Yorkshire and the Humber
- did not winHumberside Independent Care Association · Yorkshire and the Humber
- did not winKINETIC NURSING SERVICES LIMITEDSME · North West England
- did not winLILLIE-ROSE HOME CARE LIMITEDSME · East Midlands
- wonLOTUS HOME CARE LIMITED · Yorkshire and the Humber
- did not winMATN LIMITEDSME · Yorkshire and the Humber
- did not winMCDEV HEALTHCARE LTDSME · Yorkshire and the Humber
- wonNEW CONCEPT CARE . NURSING . TRAINING LIMITEDSME · Yorkshire and the Humber
- did not winPROVIDE CARE SOLUTIONS LIMITEDSME · East of England
- did not winGCM CARE LIMITEDSME · East Midlands
- wonROYAL MENCAP SOCIETY · East of England
- wonSURE HEALTHCARE & SUPPORTED LIVING UK LIMITEDSME · Yorkshire and the Humber
- did not winTEMPNUR LTDSME · Yorkshire and the Humber
- wonTHE HUMAN SUPPORT GROUP LIMITEDSME · East Midlands
- did not winCLASSIC HEALTH CARE SOLUTIONS LTDSME · Yorkshire and the Humber
- did not winOPTIMUM HEALTHCARE LIMITEDSME · Yorkshire and the Humber
- did not winCURA-CARE YORKSHIRE LTDSME · Yorkshire and the Humber
- did not winSURECARE (DONCASTER) LTDSME · Yorkshire and the Humber
- did not winSKILLS SUPPORT LIMITEDSME · Yorkshire and the Humber
- did not winORCHIDS CARE LIMITEDSME · Yorkshire and the Humber
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
34 commercial parties on the notice · 28 awarded- 24/7 HOMECARE SERVICES LIMITEDFramework contractor
- AGE UK DONCASTERFramework contractor
- ANDERBY CARE LTDFramework contractor
- AVALON GROUP (SOCIAL CARE)Framework contractor
- BALBY CARE AND HOME SERVICES LTDFramework contractor
- CARE RELIEF TEAM LIMITEDFramework contractor
- CERA CARE OPERATIONS LIMITEDFramework contractor
- CHAMPION HOME CARE LTDFramework contractor
- CHOICES HOMECARE (SOUTH YORKS) LIMITEDFramework contractor
- CLASSIC HEALTH CARE SOLUTIONS LTDBidder / tenderer
Show 24 more suppliers
- CLEMENCE ROGERS HOME CARE LTDFramework contractor
- CURA-CARE YORKSHIRE LTDBidder / tenderer
- DANUM HOMECARE LTDFramework contractor
- ELITE CARE AND COMFORT LIMITEDFramework contractor
- EMBRACE HEALTHCARE LTDFramework contractor
- GCM CARE LIMITEDFramework contractor
- HALES GROUP LIMITEDFramework contractor
- HOLISTIC CARE 4U LTDFramework contractor
- Humberside Independent Care AssociationFramework contractor
- KINETIC NURSING SERVICES LIMITEDFramework contractor
- LILLIE-ROSE HOME CARE LIMITEDFramework contractor
- LOTUS HOME CARE LIMITEDFramework contractor
- MATN LIMITEDFramework contractor
- MCDEV HEALTHCARE LTDFramework contractor
- NEW CONCEPT CARE . NURSING . TRAINING LIMITEDFramework contractor
- OPTIMUM HEALTHCARE LIMITEDBidder / tenderer
- ORCHIDS CARE LIMITEDBidder / tenderer
- PROVIDE CARE SOLUTIONS LIMITEDFramework contractor
- ROYAL MENCAP SOCIETYFramework contractor
- SKILLS SUPPORT LIMITEDBidder / tenderer
- SURE HEALTHCARE & SUPPORTED LIVING UK LIMITEDFramework contractor
- SURECARE (DONCASTER) LTDBidder / tenderer
- TEMPNUR LTDFramework contractor
- THE HUMAN SUPPORT GROUP LIMITEDFramework contractor
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender