Provision of HealthRoster Optima UK bundle

Official notice

Authority: North Cumbria Integrated Care NHS Foundation Trust (Central government)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: North West (UKD12)

Awarded value£951,526published contract · exc. VAT

Awarded 28 Sept 2026no call for competition

Awarded to Softcat Plc

What is being bought

Published requirement description

Provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. Delivered via a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT). This contract covers: - Rostering for all agenda for change staff - Links to Northumbria who provide our payroll services - Links to ESR (through new ESR Go interface) - Links to BankStaff for management of temporary staff - Provides safer staffing function through SafeCare - Links to eCommunity software which provides community nursing schedules - Provides data for internal People & Culture Dashboards

CPV: Software package and information systems · Time accounting or human resources software package

The lotProcurement structure

single lot · no lot value published

Lot #1The procurement relates to the provision of HealthRoster Optima UK bundle (including…Awarded

The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. The scope of services includes : - Rostering for all agenda for change staff - Links to Northumbria who provide our payroll services - Links to ESR (through new ESR Go interface) - Links to BankStaff for management of temporary staff - Provides safer staffing function through SafeCare - Links to eCommunity software which provides community nursing schedules - Provides data for internal People & Culture Dashboards The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT). This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.

Delivery: North West · Cumberland Infirmary

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 5 Oct 2026, 10:18 BST
Last source update: 5 Oct 2026, 10:18 BST
FTS notice number: 2026/S 000-093662
Classification (CPV): Software package and information systemsTime accounting or human resources software package
Delivery area: North West (UKD12)
Official registry OCID: ocds-h6vhtk-07806c Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: A direct award was undertaken for the the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. The direct award was made under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT). This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £951,5261 contract exc. VAT

Bids received 1

Contracts signed 1latest 28 Sept 2026

Awarded to	Value	Date	Status
Softcat Plc	£951,526 †	—	Awarded

Contracts

Contract 093662-2026-1 · Softcat Plc
Signed
28 Sept 2026
Value
£951,526
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

North Cumbria Integrated Care NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Cumberland Infirmary, NCIC Trust HQ, Pillars Building, Infirmary Street, Carlisle, North West, CA2 7HYContact name, email, phone

Dispute resolution & review bodies

NHS North East and North Cumbria Integrated Care BoardReview body Penrith

Bidders & participating suppliers

1 commercial party on the notice

Softcat plcAwarded supplier02174990 Solar House, Fieldhouse Lane, Marlow, South East, SL7 1LWContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.