Find a TenderAwardedContract award notice
Published 13 Oct 2025, 12:01 BST

Official UK procurement notice

Provision of Direct Payments Support Service for the London Borough of Hammersmith and Fulham

Official notice

Authority: London Borough of Hammersmith and Fuham (LBHF) (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£1,000,000≈ £333k / year · £1,000,000 inc. VAT · 1 value update1.7% above published estimate
Submissions closed 19 Mar 2026awarded 1 May 2026
Award (standstill) to Action on Disability
Contract term 3 yrsends 31 May 2029 · up to 31 May 2031 with extensions · starts 1 Jun 2026

What is being bought

Published requirement description

The London Borough of Hammersmith and Fulham is seeking to commission a Self-Directed Support Service to support residents who are either considering self-direction or already self-direct their care and support.

The Service will contribute to Adult Social Care priorities including improving the uptake of Direct Payments, ensuring choice and control in how care and support is arranged, provision of good quality information and advice, promoting wellbeing and personal outcomes and involving residents in decisions about how their needs will be met.

Self-directed support is the cornerstone of the Council’s vision for Independent Living. Direct Payments and Individual Service Funds enable residents with care and support needs to receive a Personal Budget from the Council and have choice and control in deciding the care and support they need to achieve their personal outcomes.

CPV: Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,000,000
Contract period: 1 Jun 2026 – 31 May 2029 (3 yrs) · up to 31 May 2031 with extensionsValue: £1,000,000 exc. VAT · £1,000,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: contract will be 3 years with an option to extend for a further two years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Oct 2025, 12:01 BST
Last source update
12 May 2026, 15:49 BST
Award evaluation window
Submission end – 27 Apr 2026
FTS notice number
2026/S 000-015371
Latest notice
Contract award notice (UK6)
Classification (CPV)
Other community, social and personal services
Delivery area
London (UKI33)
Official registry OCID
ocds-h6vhtk-05ae1e Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
19 Mar 2026, 17:00 GMT
Clarification deadline
19 Mar 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Suppliers are requested to register on our tender portal to access the tender. www.capitalesourcing.com ↗

Timeline

13 Oct 2025 → 1 Jun 2026 · 11 dates
  1. Planning notice published374 days ago
    13 Oct 2025, 12:01 BST
  2. Market engagement346 days ago
    10 Nov 2025, 23:59 GMT

    Potential suppliers are invited to join a online envent. The purpose of which is to communicate to the market our priorities and timeline, and in turn to hear from the market about innovative ideas in service provision and about any barriers to tendering.

    The event will take place on Teams Tuesday 21st October 3pm-4pm. If you are interested in attending please email [email protected]

  3. Next notice expected316 days ago
    10 Dec 2025, 23:59 GMT
  4. Tender notice published245 days ago
    19 Feb 2026, 15:42 GMT
  5. Clarification questions by217 days ago
    19 Mar 2026, 17:00 GMT
  6. Submission deadline217 days ago
    19 Mar 2026, 17:00 GMT
  7. Award decision expected by178 days ago
    27 Apr 2026, 23:59 BST
  8. Assessment summaries sent164 days ago
    12 May 2026, 00:00 BST
  9. Latest notice published163 days ago
    12 May 2026, 15:49 BST
  10. Standstill ends149 days ago
    26 May 2026, 23:59 BST
  11. Contract starts144 days ago
    1 Jun 2026, 00:00 BST

Notice history

9 events · 3 releases on Find a Tender · since 13 Oct 2025
  1. Preliminary market engagement notice published
    13 Oct 2025, 12:01 BST
    UK2
  2. Tender notice published
    19 Feb 2026, 15:42 GMT
    UK4
  3. Published value updated
    19 Feb 2026, 15:42 GMT
  4. Status changed to active
    19 Feb 2026, 15:42 GMT
  5. Procurement method changed
    19 Feb 2026, 15:42 GMT
  6. Deadline published: 19 Mar 2026, 17:00 GMT
    19 Feb 2026, 15:42 GMT
  7. Contract award notice published
    12 May 2026, 15:49 BST
    UK6
  8. Status changed to complete
    12 May 2026, 15:49 BST
  9. Contract signature expected
    29 May 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £847,7701 award exc. VAT
Bids received 31 from SMEs
Awarded toValueDateStatus
Action on DisabilityVCSESelf-Directed Support Service for Hammersmith & Fulham1 Jun 2026 – 31 May 2029 · up to 31 May 2031Extensions: 3+2 contract, option to extend for two years after first three years£847,7701 May 2026standstill to 26 May 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 5 at stage one12—

Contracting authority & participating public bodies

London Borough of Hammersmith and Fuham (LBHF)

Contracting authorityPublic authority - sub-central government GB-PPON: PHTW-6333-BQGD Town Hall, King Street, London, London, W6 9JUContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Action on DisabilityAwarded supplierGB-PPON: PXDN-2488-PRGN Centre For Independent Living Mo Mowlam House, Clem Atlee Court, London, London, SW6 7BFContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure