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planned
Official procurement procedure

Provision of Compensation Claims Handling Services for HMPPS

Insurance and pension services
UK
Published value
£1,610,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Ministry of Justice: "Provision of Compensation Claims Handling Services for HMPPS". Published status: planned. Published value: £1,610,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityMinistry of JusticeScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£1,610,000
Bidder Intelligence · Authority Profile: Ministry of Justice
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for Ministry of Justice. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.3Bids / Report
46.7% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 315 active published awards; 302 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityMinistry of Justice
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published21 Jul 2026, 16:44 BST
Last source update21 Jul 2026, 16:44 BST
Recurring procurementNot published
ClassificationInsurance and pension services
Delivery area
UK
OCIDocds-h6vhtk-06d03f
What is being bought
This notice relates to the intention of an upcoming re-procurement of the Provision of Compensation Claims Handling Services for His Majesty’s Prison and Probation Service (HMPPS) via further competition under Crown Commercial Service (CCS) Framework RM6323 Insurance and Related Services 4, Lot 2 Claims Handling and Related Services which was established in accordance with the Public Contracts Regulations 2015 (PCR 2015). Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty’s Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority will make wider use of outsourced claims handling, particularly in relation to the pre-action stage of such claims.
What changed
From the official release history
  1. Published value updated to £1,610,000
    21 Jul 2026, 16:44 BST
  2. Status changed to planned
    21 Jul 2026, 16:44 BST
  3. Official notice release published
    21 Jul 2026, 16:44 BST
  4. Buyer information updated
    21 Jul 2026, 16:44 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty’s Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority intends to procure a claims handling service to support the efficient and compliant management of low value pre-action claims. The Supplier shall provide a claims handling service for low cost pre action litigation claims. The service to be provided shall consist of: I. investigation by the Supplier of all claims received by them. II. provision of advice and recommendation on liability and next steps III. negotiation to reach settlement where possible, and IV. settlement of liability and of compensation levels and costs. The Supplier shall investigate all referrals, provide advice on legal liability and quantum and negotiate settlements either directly with the claimants, legal representatives, third parties or their insurers.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    21 Jul 2026, 16:44 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Ministry of Justice

Contracting authority GB-FTS-6365
View buyer profile
Documents (0)
Official links; attachments are not copied
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No linked documents are published
Related procedures (0)
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No related procedures published