Official UK procurement notice
Provision of Compensation Claims Handling Services for HMPPS
Authority: Ministry of Justice (Central government)
What is being bought
Published requirement descriptionThis notice relates to the intention of an upcoming re-procurement of the Provision of Compensation Claims Handling Services for His Majesty’s Prison and Probation Service (HMPPS) via further competition under Crown Commercial Service (CCS) Framework RM6323 Insurance and Related Services 4, Lot 2 Claims Handling and Related Services which was established in accordance with the Public Contracts Regulations 2015 (PCR 2015).
Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty’s Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority will make wider use of outsourced claims handling, particularly in relation to the pre-action stage of such claims.
CPV: Insurance and pension services
The lotProcurement structure
single lot · no lot value publishedLot #1Each year the Ministry of Justice (the Contracting Authority) typically receives in…Planned
Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty’s Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority intends to procure a claims handling service to support the efficient and compliant management of low value pre-action claims.
The Supplier shall provide a claims handling service for low cost pre action litigation claims.
The service to be provided shall consist of:
I. investigation by the Supplier of all claims received by them.
II. provision of advice and recommendation on liability and next steps
III. negotiation to reach settlement where possible, and
IV. settlement of liability and of compensation levels and costs.
The Supplier shall investigate all referrals, provide advice on legal liability and quantum and negotiate settlements either directly with the claimants, legal representatives, third parties or their insurers.
Pipeline intelligence · planning stage: how this market runs before the tender is published
How Ministry of Justice buys Insurance and pension services (CPV 6650), and who usually turns up
Ministry of Justice’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Insurance and pension services (CPV 6650) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
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How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
No small-firm winners recorded among this authority’s published awards in this sample.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered.
A local branch does not count if the registered address is elsewhere.
No winner locations published for this authority. Local means a registered address in the region where that award was delivered.
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How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 49 days of the bid deadline.
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How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
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How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid7% / 22%
2–357% / 22%
4–623% / 56%
7+14% / 0%
How did awards compare with estimates?
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Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate56% / 20%
Within ±2%30% / 60%
Above estimate15% / 20%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
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What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Each year the Ministry of Justice (the Contracting Authority) typically receives in…CPV 6650Published estimate£1.6m
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How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 903 past lots.
A forecast, not a list of bidders.
1 bid26%
2–344%
4–627%
7+3%
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Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
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Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
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Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 21 Jul 2026, 16:44 BST
- Last source update
- 21 Jul 2026, 16:44 BST
- FTS notice number
2026/S 000-068881- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06d03fFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
21 Jul 2026 → 27 Aug 2026 · 2 dates- Notice published96 days ago21 Jul 2026, 16:44 BST
- Tender notice expected59 days ago27 Aug 2026, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.