Find a TenderClosed
Published 25 May 2023, 11:34 BST

Official UK procurement notice

Provision of Cloud Based Youth Offending System for Birmingham Childrens Trust (BCT)

Official notice

Authority: Birmingham City Council (Local council)

ServicesOpen procedure
Budget not disclosedValue not published
Submissions closed 26 Jun 2023

What is being bought

Published requirement description

The Youth Offending Service has used Careworks ‘Care Director’ since 2001 as its Case Management System (CMS). The Contract will last for 36 months with the options to renew for an additional 12 months plus 12 months (unless terminated under the terms and conditions of contract).The Contract will be awarded to one supplier.

CPV: Customer Relation Management software development services · Database and operating software development services · Database software development services · Document management software development services · IT software development services · Real time operating system software development services · System, storage and content management software development services

The lotProcurement structure

single lot · no lot value published
Lot #1To complete youth justice business effectively, efficiently, and professionally, we…

To complete youth justice business effectively, efficiently, and professionally, we would require the following from the chosen system (please note that the below list is not exhaustive):

  • The system shall be compliant will current Youth Justice Board data schemas and reporting requirements and the supplier must demonstrate a forward plan for remaining compliant over time.
  • Proven track record of being compliant with YJB requirements over the last 2 years
  • Able to monitor caseloads and support practitioners and managers to effectively manage caseloads and pending workload. Simple reporting and extraction of management information.
  • Ability to handle multiple teams and workers working across multiple teams.
  • Ability to handle multiple managers in a single team allowing countersigning across the management team.
  • Specifically designed for Youth Offending Teams (YOT) to record all aspects of youth justice case management in a dynamic manner.
  • Reuses information throughout the system, reducing duplications and the need for extra work by the Service.
  • Fully meet the requirements of the current YJB AssetPlus framework allowing YOT to YOT transfers, where CMS allows this.
  • Fully meet the requirements of the YJB connectivity framework for transfer of information to the Ministry of Justice’s Youth Custody Service.
  • YJMIS data extract tool with error checking and data cleaning within the system.
  • Clear identification of errors within AssetPlus allowing case managers to easily rectify issues.
  • Easy integration with external systems and reporting products.
  • Enable Regulatory compliance
  • User friendly and customisable to meet the needs of the Service
  • Individualised and flexible configuration to allow/disallow access to parts of the system dependent upon role.
  • Allow easy cross referencing of AssetPlus records between children and families
  • Safe space for containing victim information that is not mixed with offending cohort data including ability to retain anonymised data.
  • Ability to deal with retention and deletion of records with minimal manual involvement.
  • Ability for read-only access
  • Compatible with currently supported versions of major web browsers
Delivery: West Midlands
Extensions: With the option to extend for a further two 12 month extensions subject to satisfactory performance and funding availability.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Further details will be provided in the tender documentation.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
25 May 2023, 11:34 BST
Last source update
25 May 2023, 11:34 BST
Award evaluation window
26 Jun 2023 – …
Authority reference
P1125
FTS notice number
2023/S 000-014890
Classification (CPV)
Customer Relation Management software development servicesDatabase and operating software development servicesDatabase software development servicesDocument management software development servicesIT software development servicesReal time operating system software development servicesSystem, storage and content management software development services
Delivery area
West Midlands (UKG31)
Official registry OCID
ocds-h6vhtk-03cf4e Find a Tender

Publisher note: The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity, please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant tender documentation.If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: [email protected] Your completed tender submission should be returned by noon on 26th June 2023 via the ‘in-tend’ system https://in-tendhost.co.uk/birminghamcc

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
26 Jun 2023, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
26 Jun 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

25 May 2023 → 26 Jun 2023 · 3 dates
  1. Notice published
    25 May 2023, 11:34 BST
  2. Submission deadline
    26 Jun 2023, 12:00 BST
  3. Bids opened
    26 Jun 2023, 12:00 BST

Contracting authority & participating public bodies

Birmingham City Council on behalf of Birmingham Children's Trust

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Lancaster Circus, Birmingham, West Midlands, B4 7WBContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria