Find a TenderOpen admission Tender notice
Published 2 Nov 2026, 09:11 GMT

Official UK procurement notice

Provision of Client Assisted Passenger Transport Services

Authority: Surrey County Council (Local council)·On behalf of: Access UK Limited

Open framework scheme3 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£595,200,000total for 3 lots · framework ceiling, not attributable revenue
Open framework scheme until 30 Nov 202617:00 GMT · period end, not a bid countdown
Clarification cut-off 20 Nov 202612:00 GMT · questions to the authority
Framework period 3 yrs 1 moends 28 Feb 2030 · up to 28 Feb 2034 with extensions · starts 2 Feb 2027
Notice summaryFrom the published notice

Surrey County Council is dedicated to providing sustainable, safe, secure, and reliable Home to School transport services that meet the needs of students across the county. In accordance with the Education Act 1996 and subsequent amendments, the Council The responsibility for providing Home to School transport services primarily lies with the local authority, especially for students who meet specific criteria such as distance from school, special educational needs, or disabilities. Published lot titles: Lot 1. Standard Transport Services; Lot 2. Enhanced Needs Transport Services; Lot 3. Complex (Health) Transport Services.

What is being bought3 lots · detail below

Published requirement description

Surrey County Council is dedicated to providing sustainable, safe, secure, and reliable Home to School transport services that meet the needs of students across the county. In accordance with the Education Act 1996 and subsequent amendments, the Council

ensures that eligible students have access to free or subsidized

transport to and from school.

The responsibility for providing Home to School transport services primarily lies with the local authority, especially for students who meet specific criteria such as distance from school, special educational needs, or disabilities. When these services require funding support, it becomes the Council's obligation to secure such services through a competitive tendering process.

Home to School transport services funded by Surrey County Council are essential in ensuring that students can attend school regularly and punctually. These services help to promote educational attainment, reduce absenteeism, and support the well-being of students by providing a safe and reliable means of travel.

  • The authority expects to re-tender this requirement around 1 Apr 2027, 23:59 BST.
  • No preliminary market engagement: Both Pipeline Notice and Preliminary Market Engagement notices have been published, however I'm unable to link them to this notice. Provision of Client Assisted Passenger Transport Services UK1: Pipeline notice Notice identifier: 2025/S 000-024067 Procurement identifier (OCID): ocds-h6vhtk-051b42 DW SCC Market Engagement for Provision of Client Assisted Passenger Transport Services UK2: Preliminary market engagement notice Notice identifier: 2025/S 000-024680 Procurement identifier (OCID): ocds-h6vhtk-051b42

CPV: Transport services (excl. Waste transport)

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Framework period
3 yrs 1 mo · up to 7 yrs 1 mo from 2 Feb 2027
Scheme runs until
28 Feb 2034
Published description of the framework

Please refer to Appendix 2 Operational Guide, Appendix 3 Application Guide and Invitation to Tender for further details

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same evaluation weights on every lot
Lot #1Standard Transport ServicesRenewal 3 yrs 1 moSMEVCSEPublished value£216,000,000

All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats.

Contract period: 2 Feb 2027 – 28 Feb 2030 (3 yrs 1 mo) · up to 28 Feb 2034 with extensionsValue: £216,000,000 exc. VAT · £249,307,200 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: Optional extension of up to 4 years.

Who is likely to bid for this lot ↓

Lot #2Enhanced Needs Transport ServicesRenewal 3 yrs 1 moSMEVCSEPublished value£331,200,000

All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be

commissioned from Saloon cars up to large coaches of 90 seats.

  • Routes carrying children with particularly complex special educational or behavioural including disabilities
  • Routes into specialist SEN Schools with challenging requirements
  • All or the majority of transport into a school
  • Entire specified geographical areas
  • An enhanced level of customer service due to special school or parental need
Contract period: 2 Feb 2027 – 28 Feb 2030 (3 yrs 1 mo) · up to 28 Feb 2034 with extensionsValue: £331,200,000 exc. VAT · £382,271,040 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: Optional extension of up to 4 years.

Who is likely to bid for this lot ↓

Lot #3Complex (Health) Transport ServicesRenewal 3 yrs 1 moSMEVCSEPublished value£48,000,000

All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be

commissioned.

  • Clients that require basic health interventions and assistance including epilepsy, diabetes and other health needs that may necessitate the administration of medication and application of a care plan. These services may require additional training and

insurance requirements.

  • Clients that have complex health needs that will require support in regulated activity from a supplier that has the appropriate CQC Registration
Contract period: 2 Feb 2027 – 28 Feb 2030 (3 yrs 1 mo) · up to 28 Feb 2034 with extensionsValue: £48,000,000 exc. VAT · £55,401,600 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: Optional extension of up to 4 years.

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored · same split on all 3 lots
Quality: 95%Price: 5%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 5 of 100 points: a 10% discount moves about 0.5 points. The method statement decides this lot, not the discount.
  • “Provision of Client Assisted Passenger Transport Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Competition analysis · published record, not a forecast of who will bid

How Surrey County Council buys Transport services (except waste transport) (CPV 60), and who usually turns up

Surrey County Council’s published record next to the market for the same work. Compared with other frameworks and DPS only. Whole-market view: Transport services (except waste transport) (CPV 60) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerSurrey County Council · all categories
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 3 of 135 known-size awards · market: division 60 · South East England, n=44
2%93%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning. 44 known-size awards sit across 4 procurements, so one procurement can dominate this percentage.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in South East England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 22 of 160 known-location awards · market: division 60 · South East England, n=16
14%6%

Most of this buyer’s recorded winners were registered outside the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 5 decided notices · market: division 60 · South East England, n=11
26 days35 days

Half of these awards have an award date within 26 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 2 of 6 procurements with awards had no recorded rival · market: division 60 · UK-wide, n=136
33%6%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer30 lots with bid counts · all categories
0% had one bid
The market35 lots with bid counts · division 60 · South East England
3% had one bid
Buyer / market · select a colour for counts
1 bid0% / 3%
Buyer: 0 of 30 lots with published bid counts. Market: 1 of 35 lots with published bid counts.
2–33% / 0%
Buyer: 1 of 30 lots with published bid counts. Market: 0 of 35 lots with published bid counts.
4–63% / 6%
Buyer: 1 of 30 lots with published bid counts. Market: 2 of 35 lots with published bid counts.
7+93% / 91%
Buyer: 28 of 30 lots with published bid counts. Market: 32 of 35 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

On a framework or DPS, prices are agreed when work is called off.

Past prices are a guide, not a bid price.

Last 36 months.

Not comparable on a framework or DPS: the price is set later, on each call-off.

2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Our matching links this notice to “Provision of Client Assisted Passenger Transport Services” of this authority, but none of the 4 panel members sit in a category matching this notice.

Lot #1Standard Transport ServicesCPV 6037 monthsSME suitablePublished estimate£216m

This lot lists more than one class in CPV 60. The comparison uses that group.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 35 past lots.

A forecast, not a list of bidders.

—No model forecast yet3% chance of a single bid
Past bids on 35 similar lots
1 bid3%
1 of 35 similar past lots received 1 bid (3%).
2–30%
0 of 35 similar past lots received 2–3 (0%).
4–66%
2 of 35 similar past lots received 4–6 (6%).
7+91%
32 of 35 similar past lots received 7+ (91%).
Comparable past lots usually drew 29 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Starcross Trading Limited t/a BEARS AmbulanceEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Contract 3. Lot 3. Complex (Health) Transport Services—Matched as the earlier contract
XP CARS LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 2. Enhanced Needs Transport Services—Matched as the earlier contract
ROSEHILL CARS LTDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 1. Standard Transport Services—Matched as the earlier contract
SMKL SERVICES LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 1. Standard Transport Services—Matched as the earlier contract
TURBOSTYLE COACHES LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Aug 2026Lot 1. Standard Transport Services—Matched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #2Enhanced Needs Transport ServicesCPV 6037 monthsSME suitablePublished estimate£331m

This lot lists more than one class in CPV 60. The comparison uses that group.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 35 past lots.

A forecast, not a list of bidders.

—No model forecast yet3% chance of a single bid
Past bids on 35 similar lots
1 bid3%
1 of 35 similar past lots received 1 bid (3%).
2–30%
0 of 35 similar past lots received 2–3 (0%).
4–66%
2 of 35 similar past lots received 4–6 (6%).
7+91%
32 of 35 similar past lots received 7+ (91%).
Comparable past lots usually drew 29 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Starcross Trading Limited t/a BEARS AmbulanceEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Contract 3. Lot 3. Complex (Health) Transport Services—Matched as the earlier contract
XP CARS LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 2. Enhanced Needs Transport Services—Matched as the earlier contract
ROSEHILL CARS LTDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 1. Standard Transport Services—Matched as the earlier contract
SMKL SERVICES LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 1. Standard Transport Services—Matched as the earlier contract
TURBOSTYLE COACHES LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Aug 2026Lot 1. Standard Transport Services—Matched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #3Complex (Health) Transport ServicesCPV 6037 monthsSME suitablePublished estimate£48m

This lot lists more than one class in CPV 60. The comparison uses that group.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 35 past lots.

A forecast, not a list of bidders.

—No model forecast yet3% chance of a single bid
Past bids on 35 similar lots
1 bid3%
1 of 35 similar past lots received 1 bid (3%).
2–30%
0 of 35 similar past lots received 2–3 (0%).
4–66%
2 of 35 similar past lots received 4–6 (6%).
7+91%
32 of 35 similar past lots received 7+ (91%).
Comparable past lots usually drew 29 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Starcross Trading Limited t/a BEARS AmbulanceEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Contract 3. Lot 3. Complex (Health) Transport Services—Matched as the earlier contract
XP CARS LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 2. Enhanced Needs Transport Services—Matched as the earlier contract
ROSEHILL CARS LTDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 1. Standard Transport Services—Matched as the earlier contract
SMKL SERVICES LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Mar 2026Lot 1. Standard Transport Services—Matched as the earlier contract
TURBOSTYLE COACHES LIMITEDEarlier contractProvision of Client Assisted Passenger Transport Servicesstarted Aug 2026Lot 1. Standard Transport Services—Matched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

What this replaces
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

100% title match.

A past supplier may not bid again.

The prior contract this notice most likely re-tenders · matched by title and category (100% title match), the holder is not guaranteed to re-bid

Provision of Client Assisted Passenger Transport Services, winner not published; the published contract ends 28 Feb 2030.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open admission
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2027
First published
2 Nov 2026, 09:11 GMT
Last source update
2 Nov 2026, 09:11 GMT
Award evaluation window
Submission end – 15 Jan 2027
FTS notice number
2026/S 000-103528
Latest notice
Tender notice (UK4)
Classification (CPV)
Transport services (excl. Waste transport)
Delivery area
South East (UKJ25)
Official registry OCID
ocds-h6vhtk-07951d Find a Tender

How to participate & submission route

Official notice Apply via portal
Submission portal named on this notice: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
—
Appointment period ends
30 Nov 2026, 17:00 GMT
Clarification deadline
20 Nov 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Nov 2026 → 2 Feb 2027 · 5 dates
  1. Tender notice published15h ago
    2 Nov 2026, 09:11 GMT
  2. Today
    3 Nov 2026
  3. Clarification questions byin 17 days
    20 Nov 2026, 12:00 GMT
  4. Admission / appointment period endsin 27 days · period end, not a bid countdown
    30 Nov 2026, 17:00 GMT
  5. Award decision expected byin 73 days
    15 Jan 2027, 23:59 GMT
  6. Contract startsin 90 days
    2 Feb 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    2 Nov 2026, 09:11 GMT
    UK4

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

2 public bodies on the notice

Surrey County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWRH-8974-TNBV Woodhatch Place, 11 Cockshot Hill, Reigate, South East, RH2 8EFContact email

Other public bodies

  • Access UK LimitedProcess contact pointProcuring entitySCC will use Access Uk IT solution to manage the tendering and awarding of contracts to approved transport operators who provide school transport for SCC school children. The tendering platform provides the ability to advertise, onboard and communicate routes for tender to approved operators.GB-COH: 02343760GB-PPON: PBNW-7697-HCPQ Loughborough, East MidlandsContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender