Provision of Cleaning Services

HES requires the provision of cleaning services at various sites across the estate. A full list of sites can be found in Appendix 1. This list is not exhaustive and HES reserves the right to add or remove sites and requirements during the lifetime of the contract. The plan is also to move all staff from John Sinclair House into Longmore House. A timescale for this has not been finalised but is likely to be within the next 2-3 years. The Supplier should be aware that there is a smarter working project underway within Longmore House so the outcome of this will be cascaded in due course. It would be the preference of HES to have site specific team at each site, where possible to maintain consistency. CLEANING SERVICE REQUIREMENTS Examples of the service requirements are listed below, however this list is not exhaustive and the requirements will vary per site – Buildings/Offices - Fabric of buildings, including all entrances, doors, doorframes, corridors, lifts, loading bays, staircases, balustrades, treads, risers, banisters, floors and floor coverings including public entrances and barrier mats (various finishes), skirtings, ceilings, ledges and walls (including fire exit stairwells), fireplaces, window ledges and frames - All fixtures and fittings, including internal glass, door inserts, partition sections, mirrors, tables and chairs, pictures, plaques, notice board frames and signage, window blinds, heater grills and radiators where appropriate, metal work including door brasses, fire extinguishers, exhibits, clocks, coat-stands, free standing lamps, desk lamps, table lamps, uplighters, wall lights and lightshades. - All office areas including workstations, desks, floors and shelving - Toilets, washrooms, staff locker rooms and shower rooms (including taps, shower heads, mirrors and sanitary bins) - Reception areas and other public rooms such as waiting areas, interview rooms, display and exhibition space and touchdown areas. - Corridor and utility rooms - Staff restaurants (up to counter fronts unless as specified), coffee lounges, staff kitches, and break areas (including electrical appliances and cupboards in staff kitchens and break areas only) - Removal of drinking glasses, cutlery and crockery, and placing in designated tea point/kitchen areas/dishwasher (plus switching on) as required. - Vending points including any adjacent sinks - Emptying of internal waste paper and recycling bins, ensuring that the recycling remains separated prior to uplift from our waste management supplier. - Conference, meeting, syndicate and board rooms, lecture theatres and other teaching areas, function rooms (including as required the cleaning of silverware, candelabra, crystal and china, prior to functions), meeting room potering (set up and cleaning) - Service and support areas, including registry/mail rooms, delivery and other store rooms, resource points (reprographics rooms, libraries, media centres and TV studios), first aid/nursing parents’ rooms, utility rooms and appliances in common break areas and all cupboards. - Security control/incident rooms - Internal and external planters, water features - External litter collection (ensuring recycling is done where appropriate) including clearing/cleaning of cigarette receptables within designated smoking areas. Window Cleaning - See Appendix 1a for individual site requirements and frequencies. IT Cleaning - Surface cleaning of PCs including keyboards and screens - Telephone sanitising - Surface cleaning of printers, fax machines, overhead projectors, media equipment, photocopiers and similar equipment Specialist cleaning of monuments and heritage sites - Bronze work, weaponry and armour as directed - Memorial plaques - Specialist floor, wall and upholstery cleaning Laboratory and similar hygiene environments - Floors - Glass ware – by means of autoclave or other sterlising equipment (training on this equipment will be given by HES) - Periodic cleans - Special Cleans - Emergency cleans