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Published 28 Jul 2025, 13:09 BST

Official UK procurement notice

Provision of a Traffic Order Management & Enforcement (TOME) Solution

Official notice

Authority: Transport for London (Public body)

ServicesCompetitive flexible procedureAbove threshold
Published estimate£4,000,000≈ £667k / year · £4,800,000 inc. VAT
Submissions closed 5 Sept 2025
Contract term 6 yrsends 19 Nov 2032 · up to 19 Nov 2038 with extensions · starts 20 Nov 2026

What is being bought

Published requirement description

Transport for London ("TfL") is seeking to appoint a supplier to deliver a new Traffic Order Management and Enforcement solution ("TOME") to be awarded via a Competitive Flexible Procedure under the Procurement Act 2023.

TfL has a statutory and legal network management duty to secure expeditious movement of people and goods across the Transport for London Road Network (TLRN), as set out in the Traffic Management Act 2004

Traffic Regulation Orders ("TRO"), also known as Traffic Orders ("TO"), are authorised by the Traffic Regulation Act 1984 and are used by TfL to manage and enforce traffic regulations.

TfL currently uses two platforms to create and enforce TROs:

  1. The Traffic Order Management System ("TOMS") provides TfL with the capability to manage the application, creation, and management of TROs following a statutory process which makes the TRO legal and enforceable.
  2. The Maintenance Enforcement and Traffic Regulation Order System (METROS) enables users to enter the details of TROs created in TOMS and display the TRO details on a geospatial map as Enforcement Zones, which are then used by other enforcement groups in TfL. TfL Enforcement Platforms & on-street enforcement teams, e.g. Digital Traffic Enforcement System (DTES) and Parking Enforcement System (PES), rely on data from METROS.

TOMS and METROS are defined by TfL as Business Critical systems. However, they are legacy systems which lead to business inefficiency, and do not comply with the data specification for the Department for Transport's forthcoming Digital Traffic Regulation Order ("D-TRO") service, as proposed in the Automated Vehicles Act 2024 and in development via the Transport Technology Forum.

TfL requires a modern, long-term, robust and secure TOME solution to replace TOMS and METROS, providing an improved user experience and supporting the creation, management, and enforcement of TROs across the TfL Road Network ("TLRN"). The TOME solution will be required both to integrate with existing TfL systems and to communicate with the Department for Transport's D-TRO system. A phased approach to delivery is preferred to ensure a smooth transition from legacy systems while ensuring continuation of service.

  • How the procedure runs: TfL is conducting this procurement using the Competitive Flexible Procedure under the Procurement Act 2023 to identify a supplier to deliver and maintain a TOME Solution. The procurement will be broadly structured as follows: i) Invitation to Participate in the Conditions of Participation Stage via response to the Procurement Specific Questionnaire ('PSQ'). Key considerations: o Clarification Period. o Project specific questions. o Pass/Fail criteria. o Shortlist of suppliers to be invited to the Invitation to Tender (ITT) stage. The deadline for supplier PSQ clarification questions is currently Friday 15th August 2025. The deadline for supplier responses to the PSQ is currently Friday 5th September 2025. Evaluation of a PSQ will be used to shortlist suppliers for the ITT stage. Suppliers are required to complete the PSQ via TfL's SAP Ariba portal and provide any supporting documentation. TfL will evaluate the PSQ responses against the stated criteria and suppliers will be ranked based on their total moderated score. TfL expect to shortlist a maximum of 5 (five) suppliers to be taken through to the ITT stage. ii) An Invitation to Tender (ITT) stage This stage will be used by TfL to obtain a greater understanding of the bidder's proposed TOME solution and delivery approach . Bidders will have the opportunity to engage with TfL prior to submitting an Initial Tender submission. Current estimated start date for Invitation to Submit Initial Tender is October 2025. For Initial Tender and Final Tender Evaluation, TfL is adopting a price per quality point (PQP) evaluation methodology whereby each Bidder's total price (from their completed financial response) will be divided by their total quality score to give a PQP. Following Initial Tender evaluation, TfL may reduce the number of bidders to 3 (three), to be invited to participate in dialogue/negotiation sessions prior to being invited to submit Final Tenders (BAFO). ITT Stage key considerations: Initial Tender phase may include some or all of the following: o Clarification Period. o Initial bidder dialogue (prior to Initial Tender Submissions) o Pass/Fail elements. o Evaluation questions. o Demonstrations. o Bidder Presentations o Financial Model responses o PQP Approach o Potential Shortlist of suppliers to be invited to dialogue/negotiation phase. Dialogue/Negotiation Phase o Discussions between TfL and bidders about any aspect of the procurement and to improve the content of initial tender submissions. Final Tender Phase may include some or all of the following: o Pass/Fail elements. o Evaluation questions. o Application of Minimum Quality Thresholds o Financial Model responses o PQP Approach iii) Post-tender negotiation Stage (if deemed necessary by TfL). iv) Preferred supplier Stage (if deemed necessary by TfL). To participate in this opportunity, suppliers must be registered on TfL's e-Tendering platform, SAP Ariba. Please refer to submission instructions specified within this Tender Notice. Further instructions and guidance will be included in the draft tender documents which will made available to participating suppliers during the selection phase. Kindly refer any queries to [email protected].
  • No preliminary market engagement: An Early Market Engagement exercise was conducted in October 2022 under PCR2015. Notice identifier: 2022/S 000-029210

CPV: IT services: consulting, software development, Internet and support · Traffic control services

The lotProcurement structure

single lot · value published
Lot #1Renewal 6 yrsPublished value£4,000,000
Contract period: 20 Nov 2026 – 19 Nov 2032 (6 yrs) · up to 19 Nov 2038 with extensionsValue: £4,000,000 exc. VAT · £4,800,000 inc. VAT
Delivery: London
Extensions: There will be an option to extend the initial term for a further six (6) years (e.g. 4+1+1)
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Details are provided in the Procurement Specific Questionnaire.

    This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.

    Please refer to submission instructions specified within this Tender Notice.

  • Technical & professional ability

    Details are provided in the Procurement Specific Questionnaire.

    This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.

    Please refer to submission instructions specified within this Tender Notice.

  • Condition of participation

    Details are provided in the Procurement Specific Questionnaire

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality Response: Quality Criteria - System Design, Integrations and Hosting (15%) - Business Scenarios (inc demonstrations) (35%) -Project Delivery (Mobilisation / Transition) (15%) - Service Management (15%) - Innovation and Continuous Improvement ( 10%) - Social Value (10%) TfL may refine an award criterion as part of the competitive flexible procedure in accordance with PA2023 section 24.
  • Financial Response: The Bidder's completed Financial Response template including fixed price milestone costs and ongoing support and maintenance costs.
Conditions of participation3
  • Economic & financial standing

    Details are provided in the Procurement Specific Questionnaire.

    This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.

    Please refer to submission instructions specified within this Tender Notice.

  • Technical & professional ability

    Details are provided in the Procurement Specific Questionnaire.

    This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.

    Please refer to submission instructions specified within this Tender Notice.

  • Condition of participation

    Details are provided in the Procurement Specific Questionnaire

    shortlisting

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Jul 2025, 13:09 BST
Last source update
28 Jul 2025, 13:09 BST
Award evaluation window
Submission end – 16 Nov 2026
Authority reference
ICT14210
FTS notice number
2025/S 000-043454
Latest notice
Tender notice (UK4)
Classification (CPV)
IT services: consulting, software development, Internet and supportTraffic control services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-05670e Find a Tender
How it runs

TfL is conducting this procurement using the Competitive Flexible Procedure under the Procurement Act 2023 to identify a supplier to deliver and maintain a TOME Solution.

The procurement will be broadly structured as follows:

i) Invitation to Participate in the Conditions of Participation Stage via response to the Procurement Specific Questionnaire ('PSQ').

Key considerations:

o Clarification Period.

o Project specific questions.

o Pass/Fail criteria.

o Shortlist of suppliers to be invited to the Invitation to Tender (ITT) stage.

The deadline for supplier PSQ clarification questions is currently Friday 15th August 2025.

The deadline for supplier responses to the PSQ is currently Friday 5th September 2025.

Evaluation of a PSQ will be used to shortlist suppliers for the ITT stage. Suppliers are required to complete the PSQ via TfL's SAP Ariba portal and provide any supporting documentation.

TfL will evaluate the PSQ responses against the stated criteria and suppliers will be ranked based on their total moderated score.

TfL expect to shortlist a maximum of 5 (five) suppliers to be taken through to the ITT stage.

ii) An Invitation to Tender (ITT) stage

This stage will be used by TfL to obtain a greater understanding of the bidder's proposed TOME solution and delivery approach . Bidders will have the opportunity to engage with TfL prior to submitting an Initial Tender submission.

Current estimated start date for Invitation to Submit Initial Tender is October 2025.

For Initial Tender and Final Tender Evaluation, TfL is adopting a price per quality point (PQP) evaluation methodology whereby each Bidder's total price (from their completed financial response) will be divided by their total quality score to give a PQP.

Following Initial Tender evaluation, TfL may reduce the number of bidders to 3 (three), to be invited to participate in dialogue/negotiation sessions prior to being invited to submit Final Tenders (BAFO).

ITT Stage key considerations:

Initial Tender phase may include some or all of the following:

o Clarification Period.

o Initial bidder dialogue (prior to Initial Tender Submissions)

o Pass/Fail elements.

o Evaluation questions.

o Demonstrations.

o Bidder Presentations

o Financial Model responses

o PQP Approach

o Potential Shortlist of suppliers to be invited to dialogue/negotiation phase.

Dialogue/Negotiation Phase

o Discussions between TfL and bidders about any aspect of the procurement and to improve the content of initial tender submissions.

Final Tender Phase may include some or all of the following:

o Pass/Fail elements.

o Evaluation questions.

o Application of Minimum Quality Thresholds

o Financial Model responses

o PQP Approach

iii) Post-tender negotiation Stage (if deemed necessary by TfL).

iv) Preferred supplier Stage (if deemed necessary by TfL).

To participate in this opportunity, suppliers must be registered on TfL's e-Tendering platform, SAP Ariba. Please refer to submission instructions specified within this Tender Notice.

Further instructions and guidance will be included in the draft tender documents which will made available to participating suppliers during the selection phase.

Kindly refer any queries to [email protected].

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Requests to participate (first stage)
5 Sept 2025, 15:00 BST
Submission deadline
5 Sept 2025, 15:00 BST
Clarification deadline
15 Aug 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.

Participation and Tender documentation will be available on SAP Ariba to all interested suppliers.

SAP Ariba can be accessed via the following link:

SAP Ariba Registration:

The following instructions explain TfL's e-Tendering portal and provide guidance on how interested parties will be able to communicate with TfL in relation to this exercise.

Suppliers are requested to first check whether their organisation is already registered on SAP Ariba before self-registering to avoid creating a duplicate registration.

Suppliers are also requested to ensure that the contact details of all supplier personnel that will participate in this procurement activity are listed in your organisation's SAP Ariba registration details.

(1) To register or to check if your organisation is already registered to SAP Ariba, log on to:

s1-eu.ariba.com/Sourcing/Main/ad/sel… ↗

Guidance on registering is available through the following link:

content.tfl.gov.uk/supplier-registratio… ↗

(2) Upon completion of step 1, interested suppliers must email [email protected] providing the following details:

  • Organisation name as registered in SAP Ariba;
  • SAP Ariba supplier ID;
  • A single point of contact registered on SAP Ariba; first name and surname;
  • Your email address registered with SAP Ariba;
  • Details of your role with your organisation as registered with SAP Ariba; and
  • Details of other contacts registered in SAP Ariba that you wish to to be added to the SAP Ariba sourcing event; first name and surname;

Completion of these steps will enable TfL to invite interested suppliers to the sourcing event in SAP Ariba to:

  • gain access to procurement documents;
  • allowing interested suppliers to view documents; and
  • submit their PSQ responses via SAP Ariba.

Please contact [email protected] in the first instance should you experience any problems with the portal for issues related SAP Ariba registration.

Suppliers must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the supplied information before submitting their participation and tender responses.

Central Digital Platform:

As part of the participation, suppliers should also be registered on the Central Digital Platform and have completed all the relevant registration questions. Further details can be found here:

www.gov.uk/government/publicati… ↗

Timeline

28 Jul 2025 → 20 Nov 2026 · 5 dates
  1. Tender notice published
    28 Jul 2025, 13:09 BST
  2. Clarification questions by
    15 Aug 2025, 17:00 BST
  3. Submission deadline
    5 Sept 2025, 15:00 BST
  4. Today
    25 Oct 2026
  5. Award decision expected byin 23 days
    16 Nov 2026, 23:59 GMT
  6. Contract startsin 26 days
    20 Nov 2026

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    28 Jul 2025, 13:09 BST
    UK4

Contracting authority & participating public bodies

Transport for London

Contracting authorityPublic authority - central government GB-PPON: PHMT-6197-NWNZ 5 Endeavour Square, London, London, E20 1JNContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsThis procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity. Participation and Tender documentation will be available on SAP Ariba to all interested Applicants. S…
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: This procurement process is being conducted electronically on TfL's e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity. Participation and Tender documentation will be available on SAP Ariba to all interested Applicants. SAP Ariba can be accessed via the following link: https://service.ariba.com/Supplier.aw 1) Procurement Specific Questionnaire ('PSQ') - The PSQ will be available via the SAP Ariba portal. Please refer to submission instructions specified within this Tender Notice. Please note, TfL cannot consider any PSQ submissions received after the closing date/time or received by means other than SAP Ariba. 2) Tender Documents - It is expected that draft tender documents, including draft contract schedules, requirements, and response templates, will be made available to participating suppliers in SAP Ariba prior to the deadline for PSQ submissions.

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender