Find a TenderAwarded
Published 15 May 2025, 12:13 BST

Official UK procurement notice

Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

Official notice

Authority: North Ayrshire Council (Local council)·Consortium: 3 public authorities

ServicesOpen procedureSME suitable
Published estimate£750,000exc. VAT0% below published estimate
Submissions closed 16 Jun 2025awarded 17 Jul 2025
Awarded to Ayrshire Independent Living Network

What is being bought

Published requirement description

North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.

  • Recurrence: This contract is recurring.

CPV: Administrative healthcare services · Community health services · Health services · Miscellaneous health services · Recruitment services

The lotProcurement structure

single lot · value published
Lot #1The provider will deliver a high quality, visible and accessible information and…AwardedRenewalPublished value£750,000

The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS.

The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.

Delivery: Scotland
Extensions: Possible extensions: Up to 24 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published award criteria (2)
  • Quality: 80
  • Price: 20
Conditions of participation3
  • Suitability

    If required, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established.

    Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.

    Bidders must confirm if they hold the particular authorisation or memberships

  • Economic & financial standing

    Bidders will be required to have a minimum “general” yearly turnover of 150,000 GBP for the last three years.

    Bidders who cannot meet the required level of turnover will be excluded from this tender.

    Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

    • Employer’s (Compulsory) Liability Insurance = 5 million GBP in respect of any one event

    www.hse.gov.uk/pubns/hse40.pdf ↗

    • Public Liability Insurance 5 million GBP in respect of any one event
    • Professional Indemnity Insurance 5 million GBP in the aggregate
    • Third-Party Motor Vehicle Insurance - A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees' vehicles are appropriately insured and maintained.
  • Technical & professional ability

    Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.

    Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.

    Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.

    Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond, including knowledge of their emissions sources and actions to address these. Accepted evidence includes but is not limited to:

    • a completed copy of the Bidder ‘relevant contract’ Climate Change Plan Template, including planned projects and actions to reduce the bidder’s carbon emissions. This does not need to contain calculated carbon emissions.

    Guidance on how Bidder Climate Change Plans are evaluated is available on the Sustainable Procurement Tools: Sustainable Procurement (sustainableprocurementtools.scot)

    Bidders are required to confir…

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · This contract is recurring.
First published
15 May 2025, 12:13 BST
Last source update
22 Jul 2025, 15:23 BST
Award evaluation window
16 Jun 2025 – …
Authority reference
NAC/5210
FTS notice number
2025/S 000-042084
Classification (CPV)
Administrative healthcare servicesCommunity health servicesHealth servicesMiscellaneous health servicesRecruitment services
Delivery area
Scotland (UKM93)
Official registry OCID
ocds-h6vhtk-051443 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:804943)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
16 Jun 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
16 Jun 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Jun 2025 → 22 Jul 2025 · 3 dates
  1. Submission deadline
    16 Jun 2025, 12:00 BST
  2. Bids opened
    16 Jun 2025, 12:00 BST
  3. Notice published
    22 Jul 2025, 15:23 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    22 Jul 2025, 15:23 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £749,7011 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 17 Jul 2025
Awarded toValueDateStatus
Ayrshire Independent Living NetworkSME£749,701 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

3 public bodies on the notice

North Ayrshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Cunninghame House, Friars Croft, Irvine, Scotland, KA12 8EEContact email Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • Kilmarnock Sheriff CourtReview body Kilmarnock

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.