Official UK procurement notice
Provision of a Self-Directed Support (SDS) Independent Information and Advice Service
Authority: North Ayrshire Council (Local council)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionNorth Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.
- Recurrence: This contract is recurring.
CPV: Administrative healthcare services · Community health services · Health services · Miscellaneous health services · Recruitment services
The lotProcurement structure
single lot · value publishedLot #1The provider will deliver a high quality, visible and accessible information and…AwardedRenewalPublished value£750,000
The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS.
The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 80
- Price: 20
- Suitability
If required, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established.
Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.
Bidders must confirm if they hold the particular authorisation or memberships
- Economic & financial standing
Bidders will be required to have a minimum “general” yearly turnover of 150,000 GBP for the last three years.
Bidders who cannot meet the required level of turnover will be excluded from this tender.
Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:
- Employer’s (Compulsory) Liability Insurance = 5 million GBP in respect of any one event
www.hse.gov.uk/pubns/hse40.pdf ↗
- Public Liability Insurance 5 million GBP in respect of any one event
- Professional Indemnity Insurance 5 million GBP in the aggregate
- Third-Party Motor Vehicle Insurance - A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees' vehicles are appropriately insured and maintained.
- Technical & professional ability
Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.
Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.
Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.
Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond, including knowledge of their emissions sources and actions to address these. Accepted evidence includes but is not limited to:
- a completed copy of the Bidder ‘relevant contract’ Climate Change Plan Template, including planned projects and actions to reduce the bidder’s carbon emissions. This does not need to contain calculated carbon emissions.
Guidance on how Bidder Climate Change Plans are evaluated is available on the Sustainable Procurement Tools: Sustainable Procurement (sustainableprocurementtools.scot)
Bidders are required to confir…
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · This contract is recurring.
- First published
- 15 May 2025, 12:13 BST
- Last source update
- 22 Jul 2025, 15:23 BST
- Award evaluation window
- 16 Jun 2025 – …
- Authority reference
NAC/5210- FTS notice number
2025/S 000-042084- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051443Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: (SC Ref:804943)
How it was run
Official notice- Submission deadline
- 16 Jun 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 16 Jun 2025, 12:00 BST
Timeline
16 Jun 2025 → 22 Jul 2025 · 3 dates- Submission deadline16 Jun 2025, 12:00 BST
- Bids opened16 Jun 2025, 12:00 BST
- Notice published22 Jul 2025, 15:23 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete22 Jul 2025, 15:23 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Ayrshire Independent Living NetworkSME | £749,701 † | — | Awarded |
Contracts
Contract 042084-2025-NAC/5210-1 · Ayrshire Independent Living NetworkSME
- Signed
- 17 Jul 2025
- Value
- £749,701
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic · 1 from abroad | 1 | — | — |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- East Ayrshire CouncilContracting authority
- South Ayrshire CouncilContracting authority
Dispute resolution & review bodies
- Kilmarnock Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Ayrshire Independent Living NetworkAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.