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Official procurement procedure

Provision of a Multichannel Directory Platform

Industry specific software package
North East (UKC23)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Intelligence
Published evidence · v1
Prepared 7 Sept 2026, 14:49 BST
A pre-calculated analytical view of official UK procurement facts, competition benchmarks and decision timelines.
Bid readiness
Review notice
Submission deadline not published
Check official notice for submission route
Scope structure
1lots
1 lot · 1 published item
1 published CPV family
Decision Velocity
~52 days
Typical sector award window after deadline
Sector median: 52 days
Contract lifecycle
Not published
No future linked contract end in retained records
No published extension signal
Pricing & Budget Savings
£50,000
Contract/award value: £50,000
1 award supplier linked
Bidding Competition
1 bids
SME bid count not published
No bid spread metrics published
Sector Market Benchmark (CPV 48)
Based on 6,540 published procedures
Median Winning Discount
25.18%
Award reduction below published budget
Typical Bids Received
1 bidders
Median competitive participation in sector
Typical Evaluation Window
52 days
Median time between deadline and award
Top Contenders in this Sector (CPV 48)
Active commercial suppliers winning public contracts in this field
SupplierAwards won in sectorTotal awarded valueAvg. winning discount
Softcat PlcCRN: 02174990
108 contracts£555,145,411,216At ceiling / not disclosed
PHOENIX SOFTWARE LIMITEDCRN: 02548628
86 contracts£252,552,195,143At ceiling / not disclosed
Civica UK LimitedCRN: 01628868
58 contracts£68,645,791,583At ceiling / not disclosed
Insight Direct UK LtdCRN: 02579852
40 contracts£480,014,166,411At ceiling / not disclosed
Access UK LimitedCRN: 02343760
31 contracts£768,803,228-41.4% below budget
Bytes Software Services LTDCRN: 01616977
28 contracts£37,469,374,835At ceiling / not disclosed
Idox Software LtdCRN: 02933889
28 contracts£7,959,981At ceiling / not disclosed
Oracle Corporation UK LimitedCRN: 01782505
27 contracts£2,217,810,478At ceiling / not disclosed
CDW LtdCRN: 02465350
24 contracts£528,192,665,731-42.9% below budget
Academia LimitedCRN: 04771037
24 contracts£9,420,117At ceiling / not disclosed
Evidence coverage
7/12 core inputs published
Standard procedure facts
Comparable published opportunities
Historic records ranked from matching published evidence. They are research comparables, not expected competitors or a price forecast.
Published procedurePublished valueMatching evidence
Planon CAFM Room occupancyUniversity of Sunderland · 26 Aug 2026, 12:26 BST
Value not published
same CPV family
same region
Teams Cloud Telephony serviceUniversity of Sunderland · 2 Sept 2026, 12:09 BST
Value not published
same CPV family
same region
Microsoft Power Platform professional services - Low Code/No CodeTameside Metropolitan Borough Council · 26 Aug 2026, 14:56 BST
Value not published
same CPV family
Outsourced ICT Infrastructure Management and associated ServicesWorcestershire Acute Hospitals NHS Trust · 3 Sept 2026, 15:47 BST
£49,999,999
same CPV family
Provision of Corporate Technology Platform (EcoSystem)Scottish Police Authority · 1 Sept 2026, 16:11 BST
£51,700,000
same CPV family
Method: tender-intelligence-v1. Values and dates are retained OCDS facts; missing source data remains unknown.
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Sunderland City Council: "Provision of a Multichannel Directory Platform". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthoritySunderland City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Sunderland City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Sunderland City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
10.73Bids / Report (median)
34.62% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 55 active published awards; 52 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthoritySunderland City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 Mar 2026, 19:16 GMT
Last source update3 Mar 2026, 19:16 GMT
Recurring procurementNot published
ClassificationIndustry specific software package
Delivery area
North East (UKC23)
OCIDocds-h6vhtk-066195
What is being bought
Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform.
What changed
From the official release history
  1. Status changed to complete
    3 Mar 2026, 19:16 GMT
  2. Official notice release published
    3 Mar 2026, 19:16 GMT
  3. Buyer information updated
    3 Mar 2026, 19:16 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform. The contract commences on 1st April 2026 for a period of 12-months with the option to extend for a further 12-months at the complete discretion of the Council.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 Mar 2026, 19:16 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 26 Feb 2026, 00:00 GMT · £50,000
Commercial outcome and competition
Awards
Idox Software Ltd
Not published · Not published · active
Contracts
Contract
£50,000 · signed 26 Feb 2026, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

Sunderland City Council

Contracting authority GB-FTS-139398
View buyer profile

  • Sunderland City Council
    buyer

    City Hall, Plater Way,, Sunderland, UKC23, SR13AA
    [email protected]

  • FAO Glenda Malone, Sunderland City Council, Corporate Procurement Team
    reviewBody

    City Hall, Plater Way, Sunderland, SR1 3AA
    [email protected]

  • Idox Software Limited
    supplier

    GB-COH: 02933889
    Unit 5, Woking 8, Forsyth Road, Woking, Surrey, UKJ2, GU21 5SB
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThe above contract was awarded via the Crown Commercial Service (CCS) G-Cloud 14 Framework (RM1557.14). The above Framework was procured via The Public Contracts Regulations 2015.