Find a TenderAwarded
Published 3 Sept 2025, 14:50 BST

Official UK procurement notice

Provision of a Marketing CRM

Official notice

Authority: Abertay University (Education)

ServicesOpen procedureSME suitable
Published estimate£75,000exc. VAT
Submissions closed 17 Oct 2025awarded 31 Dec 2025
Awarded to Gecko Labs ltd

What is being bought

Published requirement description

The Contract Agreement includes but is not limited to the following element:

Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance

Native or supported integration with SITS for data flows.

Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.

Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.

Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.

Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.

Feature an accessible drag-and-drop email/template builder for ease of use across teams.

Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

CPV: Sales, marketing and business intelligence software development services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£75,000
Delivery: Scotland · Abertay University Bell Street Dundee DD1 1HG
Extensions: 24 month extensionVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 40
Published award criteria (2)
  • 60: Technical
  • Price: 40
What this means for your bid
  • Price carries 40 of 40 points: a 10% discount moves about 4 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
3 Sept 2025, 14:50 BST
Last source update
6 Jan 2026, 10:27 GMT
Award evaluation window
17 Oct 2025 – …
Authority reference
020-AU-ICT-2526
FTS notice number
2026/S 000-000547
Classification (CPV)
Sales, marketing and business intelligence software development services
Delivery area
Scotland (UKM71)
Official registry OCID
ocds-h6vhtk-05934d Find a Tender

Publisher note: (SC Ref:819679)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
17 Oct 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
17 Oct 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Oct 2025 → 6 Jan 2026 · 4 dates
  1. Submission deadline370 days ago
    17 Oct 2025, 12:00 BST
  2. Bids opened370 days ago
    17 Oct 2025, 12:00 BST
  3. Bids must remain valid until356 days ago
    31 Oct 2025, 23:59 GMT
  4. Notice published289 days ago
    6 Jan 2026, 10:27 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    6 Jan 2026, 10:27 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £30,0001 contract exc. VAT
Bids received 21 from SMEs
Contracts signed 1latest 31 Dec 2025
Awarded toValueDateStatus
Gecko Labs ltdSME£30,000 †—Awarded

Contracts

  • Contract 000547-2026-020-AU-ICT-2526-1 · Gecko Labs ltdSME

    Signed
    31 Dec 2025
    Value
    £30,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic1——

Contracting authority & participating public bodies

Abertay University

Contracting authorityEducationBody governed by public lawEducation Bell Street, Dundee, UK, DD1 1HGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Dundee Sherriff & Justice of the Peace CourtsReview body Dundee

Bidders & participating suppliers

1 commercial party on the notice
  • Gecko Labs ltdAwarded supplier 3F1 Third Floor, 3 Hill Street, Edinburgh, UK, EH2 3JPContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria