Find a TenderClosedTender notice
Published 18 Dec 2025, 16:13 GMT

Official UK procurement notice

Provision of a Framework for (Lot 1) Decontamination and Deep Cleaning and (Lot 2) Hoarding Support Service

Official notice

Authority: Isle of Wight NHS Trust (Central government)

Framework agreement2 lotsServicesOpen procedureAbove thresholdSME suitable
Framework ceiling (notional)£192,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 29 Jan 2026
Lots 2see the lot list below
Framework period 3 yrsends 31 Mar 2029 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

The Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") to be part of the Authority's Framework for the provision of (Lot 1) Decontamination and Deep Cleaning and/or (Lot 2) Hoarding Support Service.

This Procurement is being set up utilising the structure of a Framework Agreement in accordance with Section 45 of the Procurement Act 2023

Potential Suppliers should note that this is a non-exclusive Framework Agreement and that no guarantee can be given with regard to the volume or value of work under either of the lots.

The Framework will consist of two lots. Lot 1 will be Decontamination and Deep Cleaning. Lot 2 will be Hoarding Support. Suppliers can bid for any combination of lots (one or both).

CPV: Health and social work services · Other community, social and personal services · Sewage, refuse, cleaning and environmental services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 3 suppliers
Framework period
3 yrs · up to 4 yrs from 1 Apr 2026
Published description of the framework

(i) Both Lots will have a maximum of three suppliers. They will be ranked in order of highest tender score (1), next highest (2) and 3rd highest tender score (3). The tender score will be the combined score of price and quality as set out further on in this ITT document.

(ii) When the Service Area have a new requirement for (e.g.) decontamination and deep cleaning, or a hoarding support service at a property, the process in full will be:

a. Service Area contact Supplier #1 to ask if they have capacity for the requirement within the required timescale.

b. If they do, the Supplier has 48 hours to attend the relevant site, confirm capacity (assuming the job is as it was described initially) and also to confirm quote value. The quote value must align with the scope of pricing provided within the original tender submission.

c. Supplier #1 will be expected to provide a quotation within 24 hours of the initial request. If they do not provide this within 24 hours, then the Service Area will approach the Supplier ranked #2 for a quotation.

d. The Authority must approve the quotation which is likely to take approximately one week.

e. On acceptance of the quotation, the Supplier is to begin the Service requirement within 72 hours (3 days).

f. If the relevant Supplier does not have capacity and/or cannot meet the timeframe then the Service Area goes to Supplier #2 on the list, and so on.

(iii) It is important to note that the Authority intends to place orders with the Supplier(s) as and when required under both lots although there is no guarantee of value or volume of orders. Both lots are an ad hoc service.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1Decontamination and Deep CleaningRenewal 3 yrsSMEPublished value£144,000

The Authority requires the supplier to carry out a Decontamination and Deep Cleaning service at the properties of individuals supported by Adult Social Care. A high standard of decontamination and deep cleaning will be required, with a focus on soil, dust, dirt, stains, marks and odours, aiming to reduce or eliminate harmful microorganisms (bacteria, viruses, fungi, etc.) and other contaminants from surfaces. The deep clean will include, but not be limited to sharps disposal, removal and cleansing of bodily fluids, infection control and removal of any bio-hazardous materials to ensure that the property is left clean, looking well-cared for, bright and of pleasing appearance.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2030 with extensionsValue: £144,000 exc. VAT · £172,800 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: 12m at the sole discretion of the Authority
Lot #2Hoarding Support ServiceRenewal 3 yrsSMEPublished value£48,000

Hoarding support service will be required in the home of individuals supported by Adult Social Care (including those who have learning disabilities and/or poor mental health), at various locations on the Isle of Wight. The support required may include emotional support as well as physical help to reduce large amounts of belongings in the individual's homes, (this can range from clothes and furniture, food wrappers and packaging).

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2030 with extensionsValue: £48,000 exc. VAT · £57,600 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: 12m at the sole discretion of the Authority

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 25%Price: 75%
Published award criteria (2)
  • Price: Price per hour
  • Quality: Method Statement Criteria - LOT 1 and LOT 2 individually Weighting (1) Methodology 10% (2) Staff, Resources and Training 5% (3) Management 2.5% (4) Health and Safety 2.5% Method Statement Criteria - LOT 1 and LOT 2 individually Weighting (5) Social Value 2.5% (6) Climate Environment and UNESCO Biosphere Impact 2.5%
Lot distribution rule: (i) Both Lots will have a maximum of three suppliers. They will be ranked in order of highest tender score (1), next highest (2) and 3rd highest tender score (3). The tender score will be the combined score of price and quality as set out further on in this ITT document. (ii) When the Service Area have a new requirement for (e.g.) decontamination and deep cleaning, or a hoarding support service at a property, the process in full will be: a. Service Area contact Supplier #1 to ask if they have capacity for the requirement within the required timescale. b. If they do, the Supplier has 48 hours to attend the relevant site, confirm capacity (assuming the job is as it was described initially) and also to confirm quote value. The quote value must align with the scope of pricing provided within the original tender submission. c. Supplier #1 will be expected to provide a quotation within 24 hours of the initial request. If they do not provide this within 24 hours, then the Service Area will approach the Supplier ranked #2 for a quotation. d. The Authority must approve the quotation which is likely to take approximately one week. e. On acceptance of the quotation, the Supplier is to begin the Service requirement within 72 hours (3 days). f. If the relevant Supplier does not have capacity and/or cannot meet the timeframe then the Service Area goes to Supplier #2 on the list, and so on. (iii) It is important to note that the Authority intends to place orders with the Supplier(s) as and when required under both lots although there is no guarantee of value or volume of orders. Both lots are an ad hoc service.
What this means for your bid
  • Price carries 75 of 100 points: a 10% discount moves about 7.5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Provision of a Framework for (Lot 1) Decontamination and Deep Cleaning…” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
18 Dec 2025, 16:13 GMT
Last source update
18 Dec 2025, 16:13 GMT
Award evaluation window
Submission end – 6 Mar 2026
Authority reference
DN797493
FTS notice number
2025/S 000-084590
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work servicesOther community, social and personal servicesSewage, refuse, cleaning and environmental services
Delivery area
South East (UKJ34)
Official registry OCID
ocds-h6vhtk-05f99f Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
29 Jan 2026, 14:00 GMT
Clarification deadline
15 Jan 2026, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Opportunities/Index ↗ please register free of charge, and search reference DN797493

Timeline

18 Dec 2025 → 1 Apr 2026 · 5 dates
  1. Tender notice published316 days ago
    18 Dec 2025, 16:13 GMT
  2. Clarification questions by288 days ago
    15 Jan 2026, 23:59 GMT
  3. Admission / appointment period ends274 days ago · period end, not a bid countdown
    29 Jan 2026, 14:00 GMT
  4. Award decision expected by238 days ago
    6 Mar 2026, 23:59 GMT
  5. Contract starts213 days ago
    1 Apr 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    18 Dec 2025, 16:13 GMT
    UK4

Contracting authority & participating public bodies

Isle of Wight Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGYX-7387-YJXG County Hall, Newport, South East, PO30 1UDContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender