Find a TenderAwarded
Published 16 Mar 2023, 15:03 GMT

Official UK procurement notice

Provision of a Financial Well-Being and Debt Advice Service

Official notice

Authority: Newcastle-under-Lyme Borough Council (Local council)

ServicesOpen procedure
Published estimate£262,500exc. VAT26.7% below published estimate
Submissions closed 28 Apr 2023awarded 22 Jun 2023
Awarded to Staffordshire North & Stoke on Trent Citizens Advice Bureaux

What is being bought

Published requirement description

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to deliver a Financial Well-Being and Debt Advice in Newcastle-under-Lyme Borough to its residents. The Council’s vision for the delivery of this service is:

"A service providing a creative and innovative service delivery offer"

"A service that is pro-active in reducing the financial problems of our residents"

"A service provision that is flexible and willing to adapt and change over time as necessary"

"A service that supports and develops partnership working in delivering the service"

CPV: Other community, social and personal services

The lotProcurement structure

single lot · no lot value published
Lot #1The Borough Council of Newcastle-under-Lyme is seeking an experienced provider(s) to…AwardedRenewal

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider(s) to deliver a Financial Well-Being and Debt Advice in Newcastle-under-Lyme Borough to its residents. The Council and other local public sector organisations have funded debt/welfare/consumer advice for a number of years to ensure that the citizens of Newcastle have access to personal support and advice.

The Council now wishes as part of this tender, to explore delivery of a service for all residents within the borough responding to such equalities. The Council would welcome a service delivered by a single provider or a collaborative approach from interested providers.

Delivery: West Midlands · Newcastle-under-Lyme, Staffordshire
Extensions: Option to extend for a one year periodVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Environmental: 10%
Published sub-criteria (6)
  • A service providing a creative and innovative service delivery offer: 25%
  • A service that is pro-active in reducing the financial problems of our residents: 15%
  • A service provision that is flexible and willing to adapt and change over time as necessary: 15%
  • A service that supports and develops partnership working in delivering the service: 15%
  • price: 20%
  • A service that is working to become sustainable in the future: 10%
Published award criteria (6)
  • A service providing a creative and innovative service delivery offer: 25
  • A service that is pro-active in reducing the financial problems of our residents: 15
  • A service provision that is flexible and willing to adapt and change over time as necessary: 15
  • A service that supports and develops partnership working in delivering the service: 15
  • A service that is working to become sustainable in the future: 10
  • Price: 20
Conditions of participation1
  • Suitability

    Experienced provider with qualified staff to provide the service.

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
16 Mar 2023, 15:03 GMT
Last source update
22 Jun 2023, 09:55 BST
Award evaluation window
2 May 2023 – …
Authority reference
FW-B&DAS/GT/SS/03.2023
FTS notice number
2023/S 000-017746
Classification (CPV)
Other community, social and personal services
Delivery area
West Midlands (UKG23)
Official registry OCID
ocds-h6vhtk-03b389 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (MT Ref:229663)

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
28 Apr 2023, 17:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
2 May 2023, 10:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Apr 2023 → 22 Jun 2023 · 3 dates
  1. Submission deadline
    28 Apr 2023, 17:00 BST
  2. Bids opened
    2 May 2023, 10:00 BST
  3. Notice published
    22 Jun 2023, 09:55 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    22 Jun 2023, 09:55 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £192,5001 contract exc. VAT
Bids received 1
Contracts signed 1latest 22 Jun 2023
Awarded toValueDateStatus
Staffordshire North & Stoke on Trent Citizens Advice Bureaux£192,500 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad0——

Contracting authority & participating public bodies

Newcastle-under-Lyme Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Castle House, Barracks Road, Newcastle-under-Lyme, West Midlands, ST5 1BLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone
  • Royal court of JusticeMediation body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria