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Published 12 Sept 2024, 14:04 BST

Official UK procurement notice

Provision of a Befriending Service

Official notice

Authority: London Borough of Waltham Forest (Local council)

ServicesOpen procedure
Sectors: Health & Social Care (85) Delivery: London (UKI53)
Published estimate£752,000≈ £376k / year3.8% below published estimate
Submissions closed 24 Oct 2024awarded 8 Jan 2025
Awarded to Lifeline Community Projects
Contract term 2 yrsends 31 Dec 2026 · extension options published · starts 1 Jan 2025

Re-procurement plannedProvision of Sensory Support Service · tender expected

What is being bought

Published requirement description

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes:

  • Reduce experience of loneliness/social isolation
  • Increase the independence of individuals
  • Support individuals to increase their resilience
  • Help to build positive connections and networks
  • Support mental & physical wellbeing
  • Increase the diversity of volunteer characteristics and experience to support befriending needs.

CPV: Health services · Metal · Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsPublished value£752,000
Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: London
Extensions: The contract shall commence on 1st January 2025 and shall continue up to and including 31st December 2026 with the option to extend by a further two 12 month extensions up to 31st December 2028 (“the Contract Period”).Variant bids: not allowed
85100000 Health services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published award criteria (3)
  • Quality: 50
  • Social Value: 10
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
12 Sept 2024, 14:04 BST
Last source update
25 Sept 2025, 12:08 BST
Award evaluation window
24 Oct 2024 – …
Authority reference
DN742852
FTS notice number
2025/S 000-059629
Classification (CPV)
Health servicesMetalSocial work and related services
Delivery area
London (UKI53)
Official registry OCID
ocds-h6vhtk-049a5b Find a Tender
Review and risk notes
Review procedure

The Contract is being procured in accordance with the Public Contract Regulations 2015.

The contracting Authority will incorporate a minimum ten (10) day calendar day standstill

period at the point of information on the award of the contract is communicated to

tenderers. This period allows successful tenderers to seek further de-briefing from the

contracting authority before the contract is entered into. Additional information should be

requested from the contact in Section 1.1. If an appeal regarding the award of contract has

not been successfully resolved the Public Contracts Regulations 2015 (S1 2015 No 102)

provide for aggrieved parties who have been harmed or at risk of harm by breach of the rules

to take action in the High Court (England and Wales).

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
24 Oct 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
24 Oct 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com ↗

Timeline

24 Oct 2024 → 25 Sept 2025 · 4 dates
  1. Submission deadline
    24 Oct 2024, 12:00 BST
  2. Bids opened
    24 Oct 2024, 12:00 BST
  3. Contract starts
    1 Jan 2025
  4. Notice published392 days ago
    25 Sept 2025, 12:08 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    25 Sept 2025, 12:08 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £723,2001 contract exc. VAT
Bids received 20
Contracts signed 1latest 8 Jan 2025
Awarded toValueDateStatus
Lifeline Community ProjectsSME£723,200 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
20bids———

Contracting authority & participating public bodies

London Borough of Waltham Forest

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Waltham Forest Town Hall, Forest Road, London, London, E17 4JFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and Wales Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • LifeLine Community ProjectsAwarded supplier LifeLine House, 25 Neville Road, Dagenham, London, RM8 3QSContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria