Find a Tender
complete
Official procurement procedure
Provision and support of on-board passenger Wi-Fi
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: SOUTH WESTERN RAILWAY LIMITED: "Provision and support of on-board passenger Wi-Fi". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | SOUTH WESTERN RAILWAY LIMITED | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: SOUTH WESTERN RAILWAY LIMITED
Market Analytics
Derived from OCDS awards & bid statistics
Published history for SOUTH WESTERN RAILWAY LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
5Bids / Report
Supplier ConcentrationHigh Concentration
Worldline IT Services UK LimitedTop vendor: 71% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 15 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| Worldline IT Services UK Limited | 1 win | £4,307,434 |
| DANBURYKLINE LTD | 1 win | £943,051 |
| EUCLID LIMITED | 1 win | £480,000 |
| VIX TECHNOLOGY UK LIMITED | 1 win | £334,463 |
Procedure terms
Contracting AuthoritySOUTH WESTERN RAILWAY LIMITED | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published27 Aug 2026, 12:55 BST | Last source update27 Aug 2026, 12:55 BST | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-06d14c | ||
What is being bought
The provision of services associated with the support and maintenance of on-board passenger Wi-Fi.
Icomera is responsible for the provision of onboard Wi-Fi and the associated support on multiple fleet classes, 15x, 444, 450, 458, 484 and Class 701. The Wi-Fi infrastructure is proprietary to Icomera, and SWRL requires a contract to be in place to ensure service continuity.
What changed
From the official release history
- Official notice release published
27 Aug 2026, 12:55 BST - Official notice release published
22 Jul 2026, 19:31 BST - Status changed to complete
22 Jul 2026, 19:17 BST - Official notice release published
22 Jul 2026, 19:17 BST - Buyer information updated
22 Jul 2026, 19:17 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
27 Aug 2026, 12:55 BST - Award active
Not published · Not published - Contract active
Signed 1 Aug 2026, 00:00 BST · £1,651,816
Commercial outcome and competition
Awards ICOMERA UK LIMITED Not published · Not published · active |
Contracts Contract £1,651,816 · signed 1 Aug 2026, 00:00 BST · active Contract period: 1 Aug 2026, 00:00 BST — 31 Dec 2027, 23:59 GMT |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
SOUTH WESTERN RAILWAY LIMITED
Contracting authority GB-COH-03266760Documents (1)
Official links; attachments are not copied
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleUnder Section 41 of the Procurement Act 2023, a direct award is permitted where specific conditions are met. In this case, the criteria under Schedule 5, Paragraphs 5 (a and b)
5. The following conditions are net in relation to the public contract;
(a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and;
(b) there are no reasonable alternatives to those goods, services or works.
Icomera are the proprietors and have been responsible for the installation of the Wi-Fi infrastructure, the on-going support, maintenance and service management of the Wi-Fi Infrastructure, on SWRL's fleet since circa 2015. Currently, Icomera is heavily involved with the installation of the Wi-Fi infrastructure associated with the rollout of the 701s.
The proprietary devices become end of life circa Dec 2027. Related to this, the Fleet team are undertaking obsolescence review across the entire fleet environment, which the Wi-Fi equipment is a subset. It is therefore cost effective to allow the assets to fulfil their serviceable life following which a capex led procurement will be undertaken once all due diligence has concluded.
The justifications for this direct award are based on the following considerations:
• Proprietary Infrastructure: The Wi Fi system installed on the rolling stock uses Icomera's proprietary hardware and software platform. This includes the onboard routers, access points, and connectivity modules, all of which are specifically engineered to integrate with Icomera's cloud based management and analytics environment. Firmware updates, security patches, and performance tuning can only be delivered by Icomera, as they retain exclusive control over the configuration and maintenance of this infrastructure.
• System Integration: The Icomera solution is tightly embedded within the train's onboard systems, including power distribution, data interfaces, and physical mounting arrangements. Replacing this equipment would require a full redesign of the onboard network architecture, along with re certification of safety critical components and significant re engineering of train systems to support alternative hardware.
• Proprietary Monitoring & Management: Icomera's Network Operations Centre (NOC) and remote monitoring ecosystem are purpose built for their proprietary hardware and software stack. Third party providers do not have access to the diagnostic protocols, configuration utilities, or service APIs required to operate, troubleshoot, or maintain the system. As a result, effective management of the infrastructure can only be performed through Icomera's own tools and support channels.
• Transition Complexity & Operational Risk: Switching to a new supplier would require full decommissioning of the existing Icomera equipment, procurement and installation of replacement systems, and close coordination with train manufacturers to support integration and testing. This process introduces substantial cost, extended timelines, and elevated operational risk - particularly given the need to maintain continuous service across active fleets. |