Official UK procurement notice
PRO004625 – Services – Framework – Bill Printing Services
Authority: United Utilities Water Limited (Public body)
What is being bought2 lots · detail below
Published requirement descriptionLot 1- Composition Platform The Supplier will be required to support our composition platform to process our files including but not limited to, bill printing for Annual (main), half year and supplementary billing of all domestic unmeasured customers and inserts/leaflets for all UUW domestic customers, miscellaneous billing, reminders, legal notices, various payment and debt collection documents and automated letters.
Lot 2- Print, Fulfilment and Postage. The Supplier will be required to print, fulfil and post , including but not limited to, bill printing for annual (main), half year and supplementary billing of all domestic unmeasured customers including the production, enveloping and despatch of all documents and inserts/leaflets for all UUW Domestic customers, miscellaneous billing, Reminders, Legal Notices, various payment and debt collection documents, automated letters, automated customer information leaflet fulfilment services and manual fulfilment services
CPV: Bespoke printed matter · Communication and multimedia software development services · Communication and multimedia software package · Communication software package · Digital printing services · Document creation software development services · Document creation software package · Document creation, drawing, imaging, scheduling and productivity software package · Document management software development services · Document management software package · Envelopes, letter cards and plain postcards · IT services: consulting, software development, Internet and support · +27 more
How this framework works
From the published notice- Places
- up to 2 suppliers
Lots and requirements (2)Procurement structure
2 lots · all with a published valueLot #1Composition PlatformPublished value£3,200,000
Lot 1- Composition Platform
The Supplier will be required to support our composition platform to process our files including but not limited to, bill printing for Annual (main), half year and supplementary billing of all domestic unmeasured customers and inserts/leaflets for all UUW domestic customers, miscellaneous billing, reminders, legal notices, various payment and debt collection documents and automated letters.
Lot #2Print, Fulfilment and Postage (1)Published value£47,500,000
The Supplier will be required to print, fulfil and post , including but not limited to, bill printing for annual (main), half year and supplementary billing of all domestic unmeasured customers including the production, enveloping and despatch of all documents and inserts/leaflets for all UUW Domestic customers, miscellaneous billing, Reminders, Legal Notices, various payment and debt collection documents, automated letters, automated customer information leaflet fulfilment services
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Please refer to procurement documents
- “PRO004625 – Services – Framework – Bill Printing Services” is a framework: the contest is a place on its panel, up to 2 suppliers, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 2 Jun 2023, 12:24 BST
- Last source update
- 18 Apr 2024, 15:19 BST
- FTS notice number
2024/S 000-012701- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03d348Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: • Company Name • Contact details, including location telephone and e-mail address, main point of contact and position in Company • Brief description of the Company • Confirm whether the Company would be interested in providing this service and if so, can you provide print, postage and digital billing? • Please detail what digital capability the Company has, specifically in relation to digital bills. • Does the Company have a hybrid mail solution? • Please detail what experience the Company has of working with CSF as a composition platform. If you do not use CSF, please advise what platform you use? • Is the Company accredited to any ISO’s? Please email over your response to [email protected] Response deadline is 23rd June 2023 - 16:00pm
How it was run
Official notice- Appointment period ends
- 30 Apr 2024, 15:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
30 Nov 2023 → 30 Apr 2024 · 3 dates- Next notice expected30 Nov 2023
- Notice published18 Apr 2024, 15:19 BST
- Admission / appointment period endsperiod end, not a bid countdown30 Apr 2024, 15:00 BST
Notice history
4 events · 3 releases on Find a Tender · since 10 Apr 2024- Published value published: £50,700,00010 Apr 2024, 13:18 BST
- Status changed to active10 Apr 2024, 13:18 BST
- Procurement method changed10 Apr 2024, 13:18 BST
- Deadline published: 30 Apr 2024, 15:00 BST10 Apr 2024, 13:18 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineIV.2.2 | 1 May 2024 | 15 May 2024 | +14 d |
PQQ deadline response date has been extended.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of England & WalesReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria