Official UK procurement notice
PRJ1258 Diabetes Book and Learn - Call Centre
Authority: NHS South East London ICB (NHS & healthcare)
What is being bought
Published requirement descriptionThis is a prior information notice to inform the market of an upcoming procurement and to request market feedback to inform the future procurement. On behalf of South East London Integrated Care Board (SELICB) and South West London integrated Care Board (SWLICB), SELICB is seeking an innovative, collaborative partner to provide a dynamic and innovative call centre service which will utilise our digital platform. This partner will work in collaboration with us, our digital platform provider and our DSE providers, to deliver a proactive and supportive service for to people with diabetes from across south London. The call centre provider should have the ability to mobilise in spring/summer 2023 with a ‘go live’ date of 1/11/2023.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1Interested providers are asked to register their interest in the procurement via the…Planned
Interested providers are asked to register their interest in the procurement via the Procurement and Contracting Hub's tender portal ProContract in order to access the Market Engagement Questionnaire (MEQ) and accompanying schedules. Interested parties can register an account on the ProContract portal and, once registered and logged in, you can express an interest in the project and access the "Market Engagement Questionnaire" page.
The Authority will be holding a virtual Market Engagement Event on the 21st of March 2023, please send a message via the ProContract portal containing a named representative, their role, email address, and contact number. An Eventbrite invitation will be sent to this individual as soon as possible.
The questionnaire and accompanying schedules, such as the draft Service Specification, can be downloaded via the portal and the questionnaire must be completed, uploaded and submitted via the portal no later than 12.00 (noon) on Friday the 24th of March 2023. Clarification questions can be sent to the Authority using the portal messaging facility up until the 21st of March 2023.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 7 Mar 2023, 10:11 GMT
- Last source update
- 7 Mar 2023, 10:11 GMT
- Authority reference
DN659290- FTS notice number
2023/S 000-006537- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03ae97Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
7 Mar 2023 → 3 Apr 2023 · 2 dates- Notice published7 Mar 2023, 10:11 GMT
- Tender notice expected3 Apr 2023, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.