Official UK procurement notice
Private Sector Licensing · UK public procurement notice
Authority: London Borough of Croydon (Local council)
Sectors: Software Packages & ERP (48)Real estate services (70)Architecture & Engineering (71) Delivery: London (UKI62)
Published estimate£13,000,000total for 2 lots · £15,600,000 inc. VAT · 1 value update
Submissions closed 6 Jul 2026awarded 13 Aug 2026
Awarded to The Oyster Partnership Ltd2 awards
Contract term Varies by lotfirst lot 4 yrs 10 mo from 23 Nov 2026 · see each lot
What is being bought2 lots · detail below
Published requirement descriptionCroydon Council is looking for a supplier to provide Private Sector Licensing with 2 lots
- Lot 1 – IT System and Administrative Processing
- Lot 2 – Inspection, Reporting and Compliance Monitoring Services
The Standstill period ends at midnight on the 24 August 2026. The contract will end on 26th September 2031 and should the contract duration change this will be amended accordingly.
This opportunity is available on the Croydon Tenders portal
CPV: Administrative housing services · Building-inspection services · Data services · Non-residential property renting or leasing services · Non-residential property services · Software package and information systems · Software programming and consultancy services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£13,000,000 together) · same conditions of participation on every lot · same evaluation weights on every lotLot #1IT system and AdministrationAwardedRenewalPublished value£5,700,000
The source published no individual description for this lot.
48000000 Software package and information systems70220000 Non-residential property renting or leasing services70332000 Non-residential property services71315400 Building-inspection services72200000 Software programming and consultancy services72300000 Data services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As stated in the tender documents
- Technical & professional ability
As stated in the tender documents
Lot #2Inspection, Reporting and Compliance monitoring service Lot 2AwardedPublished value£7,300,000
The source published no individual description for this lot.
48000000 Software package and information systems70220000 Non-residential property renting or leasing services70332000 Non-residential property services71315400 Building-inspection services72200000 Software programming and consultancy services72300000 Data services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As stated in the tender documents
- Technical & professional ability
As stated in the tender documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored · same split on all 2 lots
Published sub-criteria (2)
- Quality Technical: 50%
- Price: 50%
Published award criteria (2)
- Quality Technical: Quality Questions as stated in the Tender Documents
- Price
Conditions of participation · identical on every lot2
- Economic & financial standing
As stated in the tender documents
- Technical & professional ability
As stated in the tender documents
What this means for your bid
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Dec 2025, 14:43 GMT
- Last source update
- 6 Oct 2026, 09:37 BST
- Award evaluation window
- Submission end – 8 Sept 2026
- FTS notice number
2026/S 000-052778- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05eedfFind a Tender
How it was run
Official noticeRun through: In-tend · Who buys & how to bid on In-tend
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
- Submission deadline
- 6 Jul 2026, 12:00 BST
- Clarification deadline
- 29 Jun 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
4 Dec 2025 → 23 Nov 2026 · 11 dates- Planning notice published321 days ago4 Dec 2025, 14:43 GMT
- Market engagement307 days ago18 Dec 2025, 23:59 GMT
Please submit your response to the questionnaire on the Croydon Tenders portal in-tendhost.co.uk/croydontenders/aspx/… ↗
- Next notice expected262 days ago1 Feb 2026, 23:59 GMT
- Tender notice published140 days ago4 Jun 2026, 13:09 BST
- Clarification questions by114 days ago29 Jun 2026, 17:00 BST
- Submission deadline108 days ago6 Jul 2026, 12:00 BST
- Assessment summaries sent70 days ago13 Aug 2026, 00:00 BST
- Standstill ends58 days ago24 Aug 2026, 23:59 BST
- Award decision expected by43 days ago8 Sept 2026, 23:59 BST
- Latest notice published16 days ago6 Oct 2026, 09:37 BST
- Today22 Oct 2026
- Contract startsin 32 days23 Nov 2026
Notice history
10 events · 4 releases on Find a Tender · since 4 Dec 2025- Preliminary market engagement notice published4 Dec 2025, 14:43 GMTUK2
- Tender notice published4 Jun 2026, 13:09 BSTUK4
- Published value updated to £13,000,0004 Jun 2026, 13:09 BSTwas £12,000,000
- Status changed to active4 Jun 2026, 13:09 BST
- Procurement method changed4 Jun 2026, 13:09 BST
- Deadline published: 6 Jul 2026, 12:00 BST4 Jun 2026, 13:09 BST
- Contract award notice published13 Aug 2026, 16:10 BSTUK6
- Status changed to complete13 Aug 2026, 16:10 BST
- Contract signature expected25 Aug 2026, 23:59 BSTscheduled
- Contract details notice published6 Oct 2026, 09:37 BSTUK7
Routine re-releases (4)
- 2025-12: 1 release · 4 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 2
Awarded value £12,321,0452 awards exc. VAT
Bids received 42 from SMEs
Named bidders 2published on the award notice
Contracts signed 2latest 8 Sept 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · IT system and Administration1 award | |||
| The Oyster Partnership LtdLot 1 IT System and Administrative Processing25 Sept 2026 – 26 Sept 2031 | £5,251,125 | 13 Aug 2026 | Awarded |
| Lot 2 · Inspection, Reporting and Compliance monitoring service Lot 21 award | |||
| The Oyster Partnership LtdLot 2 – Inspection, Reporting and Compliance Monitoring Services25 Sept 2026 – 26 Sept 2031 | £7,069,920 | 13 Aug 2026 | Awarded |
Contracts
Lot 1 IT System and Administrative Processing · The Oyster Partnership Ltd
- Signed
- 8 Sept 2026
- Value
- £5,251,125
- Period
- 25 Sept 2026 – 26 Sept 2031
- Status
- active
4 agreed KPIs: P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan. · L1.3 – Application Processing: Validation Completed within SLA ≥ 95% · L1.4 Application accuracy rate Target: ≥98% error-free applications …
- P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan., P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan.
- L1.3 – Application Processing: Validation Completed within SLA ≥ 95%, L1.3 – Application Processing: Validation Completed within SLA ≥ 95%
- L1.4 Application accuracy rate Target: ≥98% error-free applications, L1.4 Application accuracy rate Target: ≥98% error-free applications
- L1.12 Customer satisfaction Target: ≥65% satisfaction score, L1.12 Customer satisfaction Target: ≥65% satisfaction score
Lot 2 – Inspection, Reporting and Compliance Monitoring Services · The Oyster Partnership Ltd
- Signed
- 8 Sept 2026
- Value
- £7,069,920
- Period
- 25 Sept 2026 – 26 Sept 2031
- Status
- active
4 agreed KPIs: P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan. · L2.4 – Urgent Hazard Escalation Target: 100% escalated by the next working day. · L2.10 – Improved Properties (Compliance Achieved) Target: ≥85% of properties where required remedial actions are completed. …
- P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan., P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan.
- L2.4 – Urgent Hazard Escalation Target: 100% escalated by the next working day., L2.4 – Urgent Hazard Escalation Target: 100% escalated by the next working day.
- L2.10 – Improved Properties (Compliance Achieved) Target: ≥85% of properties where required remedial actions are completed., L2.10 – Improved Properties (Compliance Achieved) Target: ≥85% of properties where required remedial actions are completed.
- 2.1 – Inspections Completed vs Programme Plan Target: ≥95% delivered versus plan, 2.1 – Inspections Completed vs Programme Plan Target: ≥95% delivered versus plan
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · IT system and Administration | 2final-stage tenders | 1 | 0 | — |
| 2 · Inspection, Reporting and Compliance monitoring service Lot 2 | 2final-stage tenders | 1 | 0 | — |
Who bid
- did not winHome Safe Delivery Partners LtdSME · Yorkshire and the Humber · all lots
- wonThe Oyster Partnership · Greater London · all lots
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice · 1 awarded- Home Safe Delivery Partners LtdBidder / tenderer
- The Oyster PartnershipAwarded supplier
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender