Pre-Market Engagement (PME) – Data and Insights Transformation Partner

{
  "id": "072949-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-11-11T16:23:06Z",
  "ocid": "ocds-h6vhtk-05df0d",
  "buyer": {
    "id": "GB-PPON-PRRR-2818-QQVJ",
    "name": "Tai Tarian Ltd"
  },
  "tender": {
    "id": "01018",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2030-01-29T23:59:59+00:00",
          "startDate": "2026-01-30T00:00:00+00:00",
          "maxExtentDate": "2031-01-29T23:59:59+00:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL17",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Pre-Market Engagement (PME) – Data and Insights Transformation Partner",
    "value": {
      "amount": 1500000,
      "currency": "GBP",
      "amountGross": 1800000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This Pre-Market Engagement (PME) Notice issued by Tai Tarian to encourage Data and Insights Transformation Partner suppliers to register and attend a meet the buyer session for an anticipated procurement process.\nTai Tarian is a not-for-profit Registered Social Landlord (RSL) responsible for managing and maintaining more than 9,000 homes across Neath Port Talbot.\nSince our establishment in 2011, we have focused on delivering safe, efficient, and sustainable homes that support thriving communities.\nWe are now delivering a multi-year transformation programme aimed at improving customer experience, colleague engagement, organisational efficiency, and our ability to make data-driven decisions.\nTai Tarian’s transformation is structured around five inter-linking workstreams:\n1.\tCustomer Experience – Improving services and interactions for tenants and communities.\n2.\tColleague Experience – Enabling a skilled and motivated workforce through better tools and insight.\n3.\tOrganisational Excellence – Clarifying processes and strengthening governance and accountability.\n4.\tData and Insights – Creating integrated, trusted data foundations that support evidence-based decisions.\n5.\tBusiness Systems – Modernising and connecting systems to improve accuracy, efficiency, and service quality.\nThis Pre-Market Engagement (PME) aims to understand the capability and capacity within the market to deliver an integrated Data and Insights Transformation Partnership.\nInformation gathered will inform the final scope and design of a formal procurement to be advertised on Sell2Wales in early 2026.\nThe programme will replace core business systems in two stages:\n•\tStarting H1 2026: HR, Payroll, and Finance systems.\n•\tStarting H2 2026: Housing Management, Asset Management, Customer Portal, and Field Service (including works scheduling).\nTo support these changes, Tai Tarian plans to implement a phased Data and Insights Transformation that establishes a single, governed data platform. The supplier will help transition from legacy structures to Housing standard data models, first within the analytics layer of existing systems, then through data migration and integration into the new systems as they go live.\nThis approach ensures continuity of reporting, insight, and compliance throughout the system replacements and creates a sustainable, standardised data foundation for the future.\nThe Data and Insights Transformation Partner will support delivery across the five phases of Tai Tarian’s Data and Insights Transformation Programme, forming a core part of our wider organisational change agenda.\nPhase 1 – Build Data Platform\nDesign and implement a secure and scalable data platform to provide a single source of truth across key business domains.  This phase will establish foundational datasets, governance, and data models to enable future phases.\nKey functions may include:\n•\tConsolidation of data into a single, governed environment.\n•\tDefinition of core data entities (tenant, asset, property, finance, HR).\n•\tImplementation of structured data storage, lineage tracking, and metadata standards.\n•\tEstablishment of data ownership, stewardship, and quality controls.\nPhase 2 – Migrations and Integrations\nDevelop the ETL and integration capability required to move and align data between legacy and modern systems.  This will ensure consistent, timely, and accurate information across organisational platforms.\nKey functions may include:\n•\tData migration planning, transformation, and validation activities.\n•\tDevelopment of automated Extract, Transform and Load (ETL) processes.\n•\tImplementation of master data management and cross-system interoperability.\n•\tTesting and assurance to confirm data accuracy and completeness post-migration.\nPhase 3 – AI-Powered Data Cleansing\nIntroduce automation and rule-based validation to improve data quality, consistency, and usability across the organisation.  This will underpin a shift towards self-service reporting, insight generation, and predictive analytics.\nKey functions may include:\n•\tDeployment of automated data-cleansing routines and dashboards.\n•\tApplication of business rules to identify and resolve duplicates or anomalies.\n•\tEstablishment of feedback loops for continuous data improvement.\n•\tSupport for data literacy and culture development across teams.\nPhase 4 – Analytics Layer Buildout\nDevelop an integrated analytics and insight capability to deliver actionable information to decision-makers, colleagues, and stakeholders.  This will enable evidence-based planning, regulatory reporting, and performance management.\nKey functions may include:\n•\tCreation of standardised reporting datasets and dashboards.\n•\tDevelopment of analytics models supporting operational, financial, and sustainability outcomes.\n•\tImplementation of self-service tools for managers and teams.\n•\tSupport for environmental and ESG reporting, including decarbonisation progress.\nPhase 5 – AI Services & Co-Pilot Development\nEstablish an insight-driven culture by embedding intelligent automation, predictive modelling, and data-driven decision-making into services.  This phase will focus on long-term enablement and innovation.\nKey functions may include:\n•\tDevelopment of early AI-enabled use cases that enhance efficiency and tenant experience.\n•\tIntroduction of natural-language and conversational query tools for insight access.\n•\tDesign of governance processes for ethical and responsible automation.\n•\tContinued capability-building for Tai Tarian’s internal Data & Analytics function.\nEach phase will be delivered in alignment with Tai Tarian’s Data Strategy, Information Management Framework, Sustainable Planet Strategy, and Target Operating Model, ensuring that all solutions support long-term sustainability, compliance, and operational excellence.\nMeet the Buyer Sessions\nInterested suppliers may invited to attend ‘Meet the Buyer’ sessions, held on Monday 1st December and Tuesday 2nd December 2025 at Tai Tarian’s offices.\nTo register your interest in attending please email procurement@taitarian.co.uk. Please note that you must email procurement@taitarian.co.uk to register your interest in attending, no other method of registering will be accepted. \nThe deadline to register is 12PM Friday 21st November 2025.\nThe session will allow interested suppliers the opportunity to meet with Tai Tarian’s representatives to gain an understanding of our requirements. \nFor example, we are asking interested suppliers:\n•\tHow their proposal could bring benefit to Tai Tarian and our stakeholders.\n•\tWhat makes a contract attractive to them.\n•\tTheir experience of undertaking similar contracts.\n•\tTheir experience both within and outside the Housing sector.\n•\tLessons learnt from previous contracts.\n•\tWhy they want to work with Tai Tarian.\n•\tInnovative ways of working (doing things differently)\nPlease note that ‘Meet the Buyer’ sessions will only be carried out on specified days and that slots will be reserved by Suppliers on a first come first served basis. When all slots are filled, we will be unable to extend these sessions further. However, depending on the level of market interest, Tai Tarian reserves the right to reduce the number of interested Suppliers by using a questionnaire or another mechanism before opening slots, to ensure the best use of Tai Tarian resources by meeting relevant Suppliers over the specified period for the Meet the Buyer sessions. If this mechanism is used, then Tai Tarian will ensure equal treatment of all interested Suppliers and will share any relevant findings and information (when not commercially sensitive) from the Meet the Buyer sessions to all interested Suppliers.\nPlease note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any ‘Meet the Buyer’ session and any discussions held will not form part of any formal tender process. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process.\nIt is anticipated that a Tender Notice will be published in the coming months.\nThe estimated contract value and estimated contract period provided in this Notice are for indicative purposes only and the estimated contract value and estimated contract period will be confirmed in any future Tender Notice.",
    "communication": {
      "futureNoticeDate": "2025-12-15T23:59:59+00:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PRRR-2818-QQVJ",
      "name": "Tai Tarian Ltd",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL17",
        "country": "GB",
        "locality": "Neath",
        "postalCode": "SA11 2FP",
        "countryName": "United Kingdom",
        "streetAddress": "Ty Gwyn"
      },
      "details": {
        "url": "http://www.taitarian.co.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PRRR-2818-QQVJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@taitarian.co.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "072949-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/072949-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-11-11T16:23:06Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-11-21T23:59:59+00:00",
        "description": "Interested suppliers may invited to attend ‘Meet the Buyer’ sessions, held on Monday 1st December and Tuesday 2nd December 2025 at Tai Tarian’s offices.\nTo register your interest in attending please email procurement@taitarian.co.uk. Please note that you must email procurement@taitarian.co.uk to register your interest in attending, no other method of registering will be accepted. \nThe deadline to register is 12PM Friday 21st November 2025.\nThe session will allow interested suppliers the opportunity to meet with Tai Tarian’s representatives to gain an understanding of our requirements. \nFor example, we are asking interested suppliers:\n•\tHow their proposal could bring benefit to Tai Tarian and our stakeholders.\n•\tWhat makes a contract attractive to them.\n•\tTheir experience of undertaking similar contracts.\n•\tTheir experience both within and outside the Housing sector.\n•\tLessons learnt from previous contracts.\n•\tWhy they want to work with Tai Tarian.\n•\tInnovative ways of working (doing things differently)\nPlease note that ‘Meet the Buyer’ sessions will only be carried out on specified days and that slots will be reserved by Suppliers on a first come first served basis. When all slots are filled, we will be unable to extend these sessions further. However, depending on the level of market interest, Tai Tarian reserves the right to reduce the number of interested Suppliers by using a questionnaire or another mechanism before opening slots, to ensure the best use of Tai Tarian resources by meeting relevant Suppliers over the specified period for the Meet the Buyer sessions. If this mechanism is used, then Tai Tarian will ensure equal treatment of all interested Suppliers and will share any relevant findings and information (when not commercially sensitive) from the Meet the Buyer sessions to all interested Suppliers.\nPlease note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any ‘Meet the Buyer’ session and any discussions held will not form part of any formal tender process. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process."
      }
    ]
  },
  "initiationType": "tender"
}