Official UK procurement notice
Cold water booster pumps · UK public procurement notice
Authority: Southern Housing (Public body)
Sectors: Repair & Maintenance (50) Delivery: UK
Published estimate£1,400,000≈ £280k / year · £1,680,000 inc. VAT · 1 value update
Submissions closed 9 Dec 2025awarded 18 Feb 2026
Awarded to KENT GROUP SERVICES LIMITED
Contract term 5 yrsends 31 Mar 2031 · up to 31 Mar 2036 with extensions · starts 1 Apr 2026
What is being bought
Published requirement descriptionPlanned preventative maintenance and reactive emergency callouts for the repair and replacement of cold-water booster pumps
- The authority expects to re-tender this requirement around 31 Mar 2035, 23:59 BST.
CPV: Repair and maintenance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,400,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (5)
- Quality Question 1: 5%
- Quality - Question 2: 15%
- Quality - Question 3: 10%
- Quality - Question 4: 10%
- Cost - Price Framework (Schedule 6): 60%
Published award criteria (5)
- Cost - Price Framework (Schedule 6): The maximum weighted score will be awarded to the least expensive bid. The remaining bids will be scored proportionally based upon their proximity to the lowest bid.
- Quality Question 1: Question 1 - Mobilisation and Resources
- Quality - Question 2: Question 2 - Service Delivery
- Quality - Question 3: Question 3 – Quality and Performance
- Quality - Question 4: Question 4 – Health and Safety
What this means for your bid
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 31 Mar 2035
- First published
- 23 Jul 2025, 13:16 BST
- Last source update
- 1 Jun 2026, 20:21 BST
- Award evaluation window
- Submission end – 12 Mar 2026
- Authority reference
SH2024078- FTS notice number
2025/S 000-072914- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056493Find a Tender
How it was run
Official noticeRun through: mytenders · Who buys & how to bid on myTenders
Access & registration note: Free publication showcase; bidding happens on buyer portals
- Submission deadline
- 9 Dec 2025, 12:00 GMT
- Clarification deadline
- 2 Dec 2025, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
23 Jul 2025 → 1 Jun 2026 · 11 dates- Planning notice published23 Jul 2025, 13:16 BST
- Market engagement21 Aug 2025, 23:59 BST
Dear Supplier,
We are preparing to tender for the planned preventative maintenance (PPM), reactive repairs, and replacement of Cold Water Booster pumps located within communal blocks/schemes, throughout all Southern Housing residential infrastructure. We'd like to invite you to review our draft specification as part of a Pre-Market Engagement.
Purpose:
To ensure the specification is clear, deliverable, and reflects best practice.
Request:
Please review the attached draft specification and provide short, concise feedback on:
- Clarity and completeness
- Any delivery concerns
- Suggestions for improvement
Deadline: midday on 21/08/25
Submit feedback via: MyTenders
Thank you for your input.
Kind regards,
Emilie Kemsley
Procurement Business Partner
- Next notice expected380 days ago30 Sept 2025, 23:59 BST
- Tender notice published339 days ago11 Nov 2025, 15:48 GMT
- Clarification questions by318 days ago2 Dec 2025, 12:00 GMT
- Submission deadline311 days ago9 Dec 2025, 12:00 GMT
- Award decision expected by217 days ago12 Mar 2026, 23:59 GMT
- Assessment summaries sent214 days ago16 Mar 2026
- Contract starts198 days ago1 Apr 2026, 00:00 BST
- Standstill ends190 days ago8 Apr 2026, 23:59 BST
- Latest notice published136 days ago1 Jun 2026, 20:21 BST
Notice history
11 events · 4 releases on Find a Tender · since 23 Jul 2025- Preliminary market engagement notice published23 Jul 2025, 13:16 BSTUK2
- Tender notice published11 Nov 2025, 15:48 GMTUK4
- Published value updated to £1,400,00011 Nov 2025, 15:48 GMTwas £1,930,000
- Status changed to active11 Nov 2025, 15:48 GMT
- Procurement method changed11 Nov 2025, 15:48 GMT
- Deadline published: 9 Dec 2025, 12:00 GMT11 Nov 2025, 15:48 GMT
- Contract award notice published26 Mar 2026, 09:38 GMTUK6
- Status changed to complete26 Mar 2026, 09:38 GMT
- Contract signature expected21 Apr 2026, 23:59 BSTscheduled
- Contract details notice published13 May 2026, 14:26 BSTUK7
- Contract details notice published1 Jun 2026, 20:21 BSTUK7
Routine re-releases (4)
- 2025-07: 1 release · 23 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value (inc. VAT) £7,055,9011 award inc. VAT; no net value published
Bids received 64 from SMEs
Named bidders 6published on the award notice
Contracts signed 1latest 16 Apr 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| KENT GROUP SERVICES LIMITEDSMEPlanned preventative maintenance and reactive emergency callouts for the repair and replacement of cold-water booster pumps1 May 2026 – 30 Apr 2031 · up to 30 Apr 2036Extensions: This is a 5 year term contract with an option to extend for further 5 years. We intend to offer a first 2-year extension at year 3, a further 2-year extension at year 5 and then the last one at year 8. | £7,055,901 inc. VAT | 18 Feb 2026 | Awarded |
Contracts
Planned preventative maintenance and reactive emergency callouts for the repair and replacement of cold-water booster pumps · KENT GROUP SERVICES LIMITEDSME
- Signed
- 16 Apr 2026
- Value
- £7,055,901 inc. VAT
- Period
- 1 May 2026 – 30 Apr 2031 · up to 30 Apr 2036 with extensions
- Status
- active
- Extensions
- We intend to offer a first 2-year extension at year 3, a further 2-year extension at year 5 and then the last one at year 8.
3 agreed KPIs: Quoted Works · Overall compliance with agreed programme · Inspection reports
- Quoted Works, Quotes received within 10 working days from visit. Measurement index - The number of Quotes received within 10 working days of visit. Year 1 target - A minimum of 90% satisfaction is required. Year 2 target - A minimum of 93% satisfaction is required.
- Overall compliance with agreed programme, Completion of all planned preventative maintenance in line with anniversary dates. Measurement index - The number of completed jobs is compared to the number planned in the schedule. Delays due to client changes or no-access situations are reviewed separately. Year 1 target - A minimum of 90% satisfaction is required. Year 2 target - A minimum of 95% satisfaction is required.
- Inspection reports, Inspection reports received within 10 working days from visit. Measurement index - The number of Inspection reports received within 10 working days of visit. Year 1 target - A minimum of 90% satisfaction is required. Year 2 target - A minimum of 95% satisfaction is required.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6final-stage tenders | 4 | 0 | — |
Who bid
- wonKENT GROUP SERVICES LIMITEDSME · West Midlands
- did not winLONDON PUMPS LTDSME · South East England
- did not winPACKAGED PUMPS SYSTEMS LIMITEDSME · East of England
- did not winHSL COMPLIANCE LTD · West Midlands
- did not winACTIVE PUMP SERVICES LTDSME · South East England
- did not winSURESERVE COMPLIANCE WATER LIMITED · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
6 commercial parties on the notice · 1 awarded- ACTIVE PUMP SERVICES LTDBidder / tenderer
- HSL COMPLIANCE LTDBidder / tenderer
- KENT GROUP SERVICES LIMITEDAwarded supplier
- LONDON PUMPS LTDBidder / tenderer
- PACKAGED PUMPS SYSTEMS LIMITEDBidder / tenderer
- SURESERVE COMPLIANCE WATER LIMITEDBidder / tenderer
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender