Find a TenderPlanned procurementPreliminary market engagement notice
Published 6 Aug 2026, 10:46 BST

Official UK procurement notice

Peer Wellbeing Support Community Platform

Authority: Cardiff University (Education)

ServicesAbove threshold
Planned pipeline value£500,000pipeline notice, not a live tender
Tender notice expected 14 Oct 2026from the planned procurement notice
Contract term 2 yrsends 15 Mar 2029 · up to 15 Mar 2031 with extensions · starts 16 Mar 2027

What is being bought

Published requirement description

Cardiff University requires a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements.

There is also a potential need for counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.

CPV: Counselling services · Guidance and counselling services · Higher education services · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 2 yrs
Contract period: 16 Mar 2027 – 15 Mar 2029 (2 yrs) · up to 15 Mar 2031 with extensions
Delivery: Wales
Extensions: Extension options published

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How Cardiff University buys Social work services (CPV 8531), and who usually turns up

Cardiff University’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Social work services (CPV 8531) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerCardiff University · all categories
The marketSocial work services (CPV 8531) · Wales (Cymru)
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 30 of 68 known-size awards · market: CPV 8531 · Wales (Cymru), n=35
44%49%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in Wales (Cymru).

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 17 of 97 known-location awards · market: CPV 8531 · Wales (Cymru), n=53
18%74%

Most of this buyer’s recorded winners are registered outside Wales (Cymru).

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 21 decided notices · market: CPV 8531 · Wales (Cymru), n=20
42 days41 days

Half of these awards were announced within 42 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 91 of 128 procurements with awards had no recorded rival · market: CPV 8531 · Wales (Cymru), n=56
71%45%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer34 lots with bid counts · all categories
9% had one bid
The market36 lots with bid counts · CPV 8531 · Wales (Cymru)
25% had one bid
Buyer / market · select a colour for counts
1 bid9% / 25%
Buyer: 3 of 34 lots with published bid counts. Market: 9 of 36 lots with published bid counts.
2–347% / 53%
Buyer: 16 of 34 lots with published bid counts. Market: 19 of 36 lots with published bid counts.
4–635% / 14%
Buyer: 12 of 34 lots with published bid counts. Market: 5 of 36 lots with published bid counts.
7+9% / 8%
Buyer: 3 of 34 lots with published bid counts. Market: 3 of 36 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer24 lots with estimate and award · all categories
54% below estimate
The market24 lots with estimate and award · CPV 8531 · Wales (Cymru)
21% below estimate
Buyer / market · select a colour for counts
Below estimate54% / 21%
Buyer: 13 of 24 lots with an estimate and award. Market: 5 of 24 lots with an estimate and award.
Within ±2%13% / 79%
Buyer: 3 of 24 lots with an estimate and award. Market: 19 of 24 lots with an estimate and award.
Above estimate33% / 0%
Buyer: 8 of 24 lots with an estimate and award. Market: 0 of 24 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 853124 monthsPublished estimate£500k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 36 past lots.

A forecast, not a list of bidders.

—No model forecast yet25% single-bid risk
Past bids on 36 similar lots
1 bid25%
9 of 36 similar past lots received 1 bid (25%).
2–353%
19 of 36 similar past lots received 2–3 (53%).
4–614%
5 of 36 similar past lots received 4–6 (14%).
7+8%
3 of 36 similar past lots received 7+ (8%).
Comparable past lots usually drew 2 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £500k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Aug 2026, 10:46 BST
Last source update
6 Aug 2026, 11:31 BST
Authority reference
CU.2276.DK
FTS notice number
2026/S 000-074610
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Counselling servicesGuidance and counselling servicesHigher education servicesSoftware package and information systems
Delivery area
Wales (UKL22)
Official registry OCID
ocds-h6vhtk-06dd5a Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

6 Aug 2026 → 16 Mar 2027 · 4 dates
  1. Planning notice published76 days ago
    6 Aug 2026, 10:46 BST
  2. Market engagement56 days ago
    25 Aug 2026, 23:59 BST

    Cardiff University is undertaking early market engagement to inform the development of its upcoming procurement for a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements.

    We would also be interested in counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.

    The objectives for the engagement are:

    • To establish the level of interest in the tender opportunity
    • To gain an understanding of your experience of similar contracts, incorporating any lessons learnt to drive improvements.
    • To listen, reflect and mitigate any foreseeable risks within the proposed contract tender exercise to ensure that the service delivered at Cardiff University remains customer centric, efficient and offers value for money.
    • To inform the University’s final tender strategy, specification refinement, and commercial model.

    The pre-market engagement events will be anticipated to be held on 2nd & 4th September 2026 via Teams.

    Suppliers interested in attending the pre-market engagement event must complete and return the registration form via the correspondence function on the Universities e-tender portal In-Tend.

    in-tendhost.co.uk/cardiffuniversity/ ↗

    Suppliers will be limited to 2 attendees. The deadline for registering attendance at the event is 12 Noon, 25th August 2026 - Teams invitations will be issued once this deadline has passed. The University reserves the right to reject an application to attend sent after this time.

    All presentation documentation, questions and answers will be published on the e-tendering portal following the pre-market engagement event.

    This stage does not formally commence a procurement process. Participation in this pre-market engagement is voluntary and will not provide any advantage or disadvantage in any subsequent tender process.

    The University anticipates refining the scope, service levels, data requirements, performance metrics, and commercial structure following this pre market Engagement.

    Insights gained will inform the final tender documentation.

  3. Tender notice expected6 days ago
    14 Oct 2026, 23:59 BST
  4. Today
    21 Oct 2026
  5. Contract startsin 146 days
    16 Mar 2027

Notice history

2 events · 2 releases on Find a Tender · since 6 Aug 2026
  1. Preliminary market engagement notice published
    6 Aug 2026, 10:46 BST
    UK2
  2. Preliminary market engagement notice published
    6 Aug 2026, 11:31 BST
    UK2
Published amendments (1)

PME Registration deadline and event dates have changed to accommodate necessary stakeholder to attend.

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Cardiff University

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PHVT-4343-HWYR Procurement Services, Cardiff, Wales, CF24 4HQContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure