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Published 10 Nov 2025, 14:42 GMT

Official UK procurement notice

Passenger Assist Service · UK public procurement notice

Official notice

Authority: Rail Delivery Group (Public body)

Direct awardUtilities
Sectors: Supporting and auxiliary transport services; travel agencies services (63) Delivery: Delivery location not published
Budget not disclosedValue not published
Award in standstill 13 Nov 2025no call for competition
Award (standstill) to TRANSREPORT LIMITED

What is being bought

Published requirement description

Contract Award Notice for the award of Passenger Assist services that are already under contract prior to commencement of Procurement Act 2023. Notice being published to cover variation of contract term and pricing structural changes as per related Transparency Notice.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
63711000 Support services for railway transport

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Nov 2025, 14:42 GMT
Last source update
13 Nov 2025, 14:52 GMT
FTS notice number
2025/S 000-073607
Latest notice
Contract award notice (UK6)
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05dddf Find a Tender
Why no open competition
Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement
Published justification

This is a change to a contract originally directly awarded pre-PA23 not under public procurement regulations and where the supplier shall continue to provide Passenger Assistance Services as a continuing service. Restructuring of contract term to fixed term.

How it was run

Official notice
Submission deadline
—

Timeline

13 Nov 2025 → 24 Nov 2025 · 2 dates
  1. Notice published343 days ago
    13 Nov 2025, 14:52 GMT
  2. Standstill ends331 days ago
    24 Nov 2025, 23:59 GMT

Notice history

3 events · 2 releases on Find a Tender · since 10 Nov 2025
  1. Transparency notice published
    10 Nov 2025, 14:42 GMT
    UK5
  2. Contract award notice published
    13 Nov 2025, 14:52 GMT
    UK6
  3. Contract signature expected
    27 Nov 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
TRANSREPORT LIMITEDSMEAgreement for Passenger Assist between RSP and Transreport Limited27 Nov 2025 – 8 Dec 2028 · up to 8 Dec 2030Extensions: Additional two year extension at buyer option. · Options: Additional functionality and features covered within SaaS product based service.GEL 10,000,000 inc. VAT13 Nov 2025standstill to 24 Nov 2025Standstill

Contracting authority & participating public bodies

Rail Settlement Plan Limited

Contracting authorityPublic authority - sub-central government GB-COH: 08176197 First Floor North, Puddle Dock, London, London, EC4V 3DSContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Transreport LimitedAwarded supplierGB-PPON: PYDP-4448-PZDT 69-79 Fulham High Street, London, London, SW6 3JWContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender