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Find a TenderAwardedContract details notice
Published 23 Sept 2025, 15:02 BST

Official UK procurement notice

Tenants Satisfaction Measures Survey

Official notice

Authority: Leicester City Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdSME suitable
Sectors: Business Services & Consultancy (79) Delivery: East Midlands (UKF21)
Published estimate£165,000≈ £83k / year · £198,000 inc. VAT48.3% below published estimate
Submissions closed 13 Oct 2025awarded 10 Nov 2025
Awarded to Acuity Research and Practice Limited
Contract term 2 yrsends 31 Oct 2027 · up to 31 Oct 2029 with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

To undertake an independent satisfaction measures survey of the tenants at Leicester City Council to collect data on their opinions of, and attitudes towards, their landlords and the services provided, as well as to act as a baseline to compare future surveys against.

CPV: Survey services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£165,000
Contract period: 1 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £165,000 exc. VAT · £198,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligible
Extensions: Initial term of two years plus extension totalled 2 years
79311000 Survey services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Price: 40% Weightings
  • Quality
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Sept 2025, 15:02 BST
Last source update
18 Dec 2025, 10:15 GMT
Authority reference
PAN3405
FTS notice number
2025/S 000-058955
Latest notice
Contract details notice (UK7)
Classification (CPV)
Survey services
Delivery area
East Midlands (UKF21)
Official registry OCID
ocds-h6vhtk-05a04e Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
13 Oct 2025, 12:00 BST
Clarification deadline
7 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert ↗

Timeline

23 Sept 2025 → 18 Dec 2025 · 5 dates
  1. Tender notice published389 days ago
    23 Sept 2025, 15:02 BST
  2. Clarification questions by375 days ago
    7 Oct 2025, 12:00 BST
  3. Submission deadline369 days ago
    13 Oct 2025, 12:00 BST
  4. Contract starts350 days ago
    1 Nov 2025
  5. Latest notice published303 days ago
    18 Dec 2025, 10:15 GMT

Notice history

3 events · 2 releases on Find a Tender · since 23 Sept 2025
  1. Tender notice published
    23 Sept 2025, 15:02 BST
    UK4
  2. Contract details notice published
    18 Dec 2025, 10:15 GMT
    UK7
  3. Status changed to complete
    18 Dec 2025, 10:15 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £85,3901 contract exc. VAT
Contracts signed 1latest 10 Nov 2025
Awarded toValueDateStatus
Acuity Research and Practice LimitedSME——Awarded

Contracts

  • PAN3405 Tenants Satisfaction Measures Survey · Acuity Research and Practice LimitedSME

    Signed
    10 Nov 2025
    Value
    £85,390
    Period
    10 Nov 2025 – 9 Nov 2027 · up to 9 Nov 2029 with extensions
    Status
    active
    Extensions
    2 x 12 months optional extension period
    Options
    2 x 12 months optional extension period

Contracting authority & participating public bodies

Leicester City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXRT-5737-VBQD City Hall (4th Floor), Leicester, East Midlands, LE1 1FZContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Acuity Research & PracticeAwarded supplierGB-PPON: PVRC-2417-GNHG 35 Mount Pleasant, Bishops Tawton, Devon, South West, EX32 0AQContact email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender