Find a TenderAwarded
Published 5 Jan 2024, 15:36 GMT

Official UK procurement notice

Pan-TfL Cleaning and Associated Services

Official notice

Authority: Transport for London (Public body)·Consortium: 3 public authorities

ServicesNegotiated procedure with prior call for competition
Published estimate£775,000,000exc. VAT · 1 value update
Submissions closed 18 Mar 2025awarded 23 Dec 2025
Awarded to Mitie Cleaning & Environmental Services Ltd

What is being bought

Published requirement description

A five-year contract awarded for the provision of cleaning and associated services delivered across the TfL estate. The services include cleaning, business support, ground and horticultural , pest control, graffiti removal and waste management.

CPV: Cleaning and sanitation services in urban or rural areas, and related services · Cleaning services · Horticultural services · Pest-control services · Refuse and waste related services

The lotProcurement structure

single lot · no lot value published
Lot #1A competitive procurement was undertaken for the award of a single contract for the…AwardedRenewal

A competitive procurement was undertaken for the award of a single contract for the supply of cleaning and associated services.

The scope of services includes routine (daily), planned (scheduled) and reactive activities for the following services:

Cleaning services,

Business support services,

Grounds and horticultural services,

Pest control services,

Graffiti removal services,

Waste management services: Dust cart collections and various ad hoc collections and disposals including but not limited to hazardous, confidential, electrical, offensive and bulky goods.

The contract has been awarded for a period of five years with an option to extend for up to a maximum of two years.

Delivery: London · Various sites and locations across the TfL network: Head office sites, Buss stations and stands, Victoria Coach Station, Dial a Ride depots and vehicles, River services - Piers, Woolwich Ferry, London Underground sites & trains (stations, depots, lineside buildings and trains, certain Elizabeth Line (stations, depots, portals and shafts), London Overground (New Cross Depot).
Extensions: As per the contract terms. Up to a Maximum of 24 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 40%Environmental: 60%
Published sub-criteria (2)
  • price: 40%
  • Capability, Health and Safety, Environmental and Quality and Responsible Procurement: 60%
Published award criteria (2)
  • Capability, Health and Safety, Environmental and Quality and Responsible Procurement: 60%
  • Price: 40%
Conditions of participation1
  • Suitability

    Interested parties must first register on Transport for London's SAP Ariba system using the link below:

    s1-eu.ariba.com/Sourcing/Main/ad/sel… ↗

    Following registration, to express an interest for this tender, interested parties must then request access to the procurement event by directly contacting the owner of the Notice via Email (email address provided in Section I of this notice).

    Direct access to this tender will not automatically be provided on registration.

    Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at:

    service.ariba.com/Supplier.aw ↗

    Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents (10:00 hours, 18 March 2025).

    To register or to check if you are already registered log on to:

    service.ariba.com/Supplier.aw ↗

    Interested bidders must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this contract and the procurement exercise before submitting their response. For help on uploading your responses, please refer to:

    support.ariba.com/Adapt/Ariba_Network_… ↗.

    If the problem persists, please contact:

    Ar…

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
5 Jan 2024, 15:36 GMT
Last source update
13 Jan 2026, 08:56 GMT
Authority reference
WS2062517452
FTS notice number
2026/S 000-002468
Classification (CPV)
Cleaning and sanitation services in urban or rural areas, and related servicesCleaning servicesHorticultural servicesPest-control servicesRefuse and waste related services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-042b17 Find a Tender

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
18 Mar 2025, 10:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Jul 2024 → 13 Jan 2026 · 3 dates
  1. Next notice expected
    29 Jul 2024, 00:00 BST
  2. Submission deadline
    18 Mar 2025, 10:00 GMT
  3. Notice published282 days ago
    13 Jan 2026, 08:56 GMT

Notice history

7 events · 3 releases on Find a Tender · since 14 Feb 2025
  1. Published value updated to £775,000,000
    14 Feb 2025, 12:57 GMT
    was £700,000,000
  2. Status changed to active
    14 Feb 2025, 12:57 GMT
  3. Procurement method changed
    14 Feb 2025, 12:57 GMT
  4. Deadline moved to 18 Mar 2025, 10:00 GMT
    14 Feb 2025, 12:57 GMT
    +407 days · was 5 Feb 2024, 08:00 GMT
  5. Buyer details updated
    14 Feb 2025, 12:57 GMT
  6. Status changed to complete
    13 Jan 2026, 08:56 GMT
  7. Buyer details updated
    13 Jan 2026, 08:56 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 2
Contracts signed 1latest 23 Dec 2025
Awarded toValueDateStatus
Mitie Cleaning & Environmental Services Ltd——Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Transport for London

Contracting authorityPublic bodyRailway servicesUrban railway, tramway, trolleybus or bus services Unknown 5 ENDEAVOUR SQUARE, LONDON, London, E201JNContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria