Official UK procurement notice
Pan-Ayrshire Servicing, Maintenance and Repair of Community Equipment Framework Agreement
Authority: South Ayrshire Council (Local council)·Consortium: 4 public authorities
What is being bought
Published requirement descriptionEast Ayrshire Council, NHS Ayrshire and Arran, North Ayrshire Council, and South Ayrshire Council (the Partners) are seeking to appoint a Service Provider who will be responsible for providing the following services.
- Deliver a comprehensive and thorough Inspection, Service, Maintenance and Repair Service of items of Community equipment, for clients located throughout Ayrshire. Equipment will normally be in domestic or alternative designated environments such as Care Homes where care provision can take place. Additionally, there may be an occasional requirement to service / repair equipment out with the boundary of Ayrshire.
- Provide a repair service on a call-out basis, including provision of an “out of hours” service.
The Services shall be carried out in accordance with the relevant manufacturer’s instructions for the equipment concerned, the Provision and Use of Work Equipment Regulations 1998 (PUWER), the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and Portable Appliance Testing.
- Recurrence: May 2029
CPV: Community health services · Lifting equipment for health care sector · Medical furniture · Miscellaneous medical devices and products · Repair and maintenance services of measuring, testing and checking apparatus
How this framework works
From the published notice- Places
- up to 1 suppliers · 6 bids received (6.0 per place) · 1 appointed (full)
The lotProcurement structure
single lot · no lot value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 40
- Price: 60
- Economic & financial standing
It is a requirement of this procurement that Tenderers hold, or can commit to obtain, prior to the commencement of any subsequently concluded Framework Agreement, the insurance and financial requirements indicated below:
Insurances:
Employers Liability Insurance (Compulsory) = 10 million GBP in respect of each claim without limit to the number of claims.
Public Liability Insurance = 5 million GBP in respect of each claim without limit to the number of claims.
Motor Vehicle Insurance = Minimum Third-Party Motor Vehicle Liability in respect of any motor vehicle or plated plant used.
Evidence for insurance requirements will be requested at the “Request For Documentation” Stage.
Documentation requested for the above insurances will include the names of insurers, policy numbers, expiry dates, limits of any one incident, annual aggregate caps, excesses and claims handling procedures.
Financial Standing:
The Council will access a Creditsafe report for a Tenderer’s organisation and use the information contained within to assist with the assessment of the Tenderer’s economic and financial standing.
In the event that this analysis is unavailable or unsatisfactory the Council will request the following information below:
A copy of the organisation’s audited accounts or equivalent for the most recent 2 years, along with details of any significant changes since the last year end.
OR
A statement of the organisation's turnover; profit and cash flow for the most recent full year of trading o…
- Technical & professional ability
Tenderers will be required to provide evidence of having the necessary capacity and capability to deliver the requirements for the Pan-Ayrshire Servicing, Maintenance and Repair of Community Equipment Framework Agreement. The below requirements will be requested at the “Request for Documentation” Stage:
Two (2) examples of the provision of similar services may be requested and must be from within the last 3 years for goods and services and within the last 5 years of work contracts.
If Tenderers are unable to provide two (2) examples the tenderer may be required to explain why examples cannot be provided.
Tenderers may also be required to provide:
Technical Skills
A statement of the relevant professional and technical skills available within your organisation; or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise.
Guidance
The buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant professional and technical skills required for this procurement exercise.
Technical Resources
A statement of the relevant technical resources such as the tools, plant, facilities and technical equipment available to your organisation, or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise.
Guidance
The buyer will use the information you provide to evaluate whether your organisation; consortium membe…
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
- “Pan-Ayrshire Servicing, Maintenance and Repair of Community Equipment…” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · May 2029
- First published
- 11 Jul 2025, 14:25 BST
- Last source update
- 29 Jan 2026, 10:44 GMT
- Award evaluation window
- 19 Aug 2025 – …
- Authority reference
CE-169-24- FTS notice number
2026/S 000-007900- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055dbbFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
During the period of the Framework Agreement, the Service Provider shall monitor and measure their performance against the Key Performance Indicators (KPIs) detailed below:
Cost – Category Weight (20%)
Invoice Accuracy – 50%
Cost Reduction Initiatives – 50%
Quality – Category Weight (30%)
Fit for Purpose – 50%
Contract Outcome – 40%
Continual Improvement / Innovation – 10%
Service – Category Weight (40%)
Complaints – 15%
Communication – 30%
Management Information – 25%
Accuracy – 30%
Sustainability – Category Weight (10%)
Sustainable Processes – 50%
Community Benefits – 50%
Publisher note: (SC Ref:822031)
How it was run
Official notice- Appointment period ends
- 19 Aug 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 19 Aug 2025, 12:00 BST
Timeline
19 Aug 2025 → 29 Jan 2026 · 4 dates- Admission / appointment period endsperiod end, not a bid countdown19 Aug 2025, 12:00 BST
- Bids opened19 Aug 2025, 12:00 BST
- Bids must remain valid until373 days ago20 Oct 2025, 23:59 BST
- Notice published272 days ago29 Jan 2026, 10:44 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete29 Jan 2026, 10:44 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 007900-2026-1
- Signed
- 23 Jan 2026
- Value
- £1,302,150
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6bids · 6 electronic · 6 from abroad | 0 | — | — |
Contracting authority & participating public bodies
4 public bodies on the noticeConsortium members and other public bodies
- East Ayrshire CouncilContracting authority
- NHS Ayrshire & ArranContracting authority
- North Ayrshire CouncilContracting authority
Dispute resolution & review bodies
- Ayr Sheriff CourtReview body
Framework contractors & participating bidders
1 commercial party on the notice- Arjo UKFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.