Find a TenderAwarded
Published 29 Apr 2024, 14:49 BST

Official UK procurement notice

P5871 Cleaning and Associated Services

Official notice

Authority: Tower Hamlets

ServicesRestricted procedureSME suitable
Awarded value£8,423,704published contract · exc. VAT
Submissions closed 30 May 2024awarded 8 Sept 2025
Awarded to Churchill Contract Services Limited

What is being bought

Published requirement description

This service is for the cleaning and associated services contract for services across the corporate estate - Tower Hamlets Homes has joined London Borough of Tower Hamlets for this procurement and their requirements and spend are incorporated into this tender.

The contract will provide cleaning and related services to the following sites that are owned and /or administered by the council:

  • Routine Cleaning
  • Window Cleaning
  • Washroom services/sanitary/air fresheners
  • Consumables
  • Reactive biohazard cleaning
  • Graffiti removal
  • Building clearance of waste/furniture
  • Reactive emergency cleaning/flooding/H&S
  • Façade and external cleaning

The contract supports 94 sites, and these consist of several types of services.

  • Town Hall
  • Libraries
  • Idea Stores
  • Registrars & Coroners Courts
  • Childrens Centres
  • One Stop Shop
  • Childrens & Vulnerable Adult Centres
  • Youth Centres
  • Administration Sites non-public & public facing.
  • Parks Toilets and Offices.
  • Community Hubs
  • Shops and other commercial property

CPV: Accommodation, building and window cleaning services · Office, school and office equipment cleaning services

The lotProcurement structure

single lot · no lot value published
Lot #1The service entailsAwarded

The service entails

A comprehensive high quality cleaning service throughout a range of sites across the Council.

Planning, management and delivery of the cleaning services by causing minimal disruption to the normal business activities.

Delivery: London
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (5)
  • Mobilisation - Service Delivery: 30%
  • Information Technology: 10%
  • Performance Management Reports and KPI measurement: 10%
  • price: 40%
  • Social Value: 10%
Published award criteria (5)
  • Mobilisation - Service Delivery: 30%
  • Information Technology: 10
  • Performance Management Reports and KPI measurement: 10%
  • Social Value: 10%
  • Price: 40%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
29 Apr 2024, 14:49 BST
Last source update
29 Oct 2025, 17:03 GMT
Authority reference
DN718671
FTS notice number
2025/S 000-069544
Classification (CPV)
Accommodation, building and window cleaning servicesOffice, school and office equipment cleaning services
Delivery area
London (UKI4)
Official registry OCID
ocds-h6vhtk-0455d2 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
30 May 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

30 May 2024 → 29 Oct 2025 · 2 dates
  1. Submission deadline
    30 May 2024, 12:00 BST
  2. Notice published362 days ago
    29 Oct 2025, 17:03 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    29 Oct 2025, 17:03 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £8,423,7041 contract exc. VAT
Bids received 74 from SMEs
Contracts signed 1latest 8 Sept 2025
Awarded toValueDateStatus
Churchill Contract Services Limited£8,423,704 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7bids · 7 electronic · 7 from abroad4——

Contracting authority & participating public bodies

Tower Hamlets

Contracting authorityRegional or local authorityGeneral public services Mulberry Place, 5 Clove Crescent, Town Hall, London, London, E14 2BGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.